The store clean, organized, and enjoyable to be in. The employees are stellar! Eager to help,…read moreknowledgeable, and very personable. It was a great experience, and I would definitely go back.

This place is fantastic and the service is always on point. Great selection and cost.read more

They claim they have great customer service. Just try to return something (a new,unused product)…read moreand see how great it is. They are going to be in big trouble when the Home Depot in Anna opens. Why would anyone pay more here than they would at HD? And HD is hassle free on returns.

so many places have people that work there that do not know anything,these guys are so smart,they…read moreknow everything,everytime they have helped me get exactly what i need,and got it right everytime,

Went here in January 2026, after tons of snow to pick up plumbing stuff. We realized something was…read moreleaking in the very back yard. Previous owners didn't burying the pipe deep enough. Simple fix but cold outside. I love Arc Hardware like so many other smaller stores vs Big Box Stores. Price might be a little higher, but you receive immediate help and location of what you need. Customer service is always outstanding! Makes like so simple to get in and out of the store in record time. TV jingle: Ace is the place for the simple hardware man! Or women, lol. Plenty of ample parking. #DenisonTexas #GraysonTexas

Don't go here if you need any help at all the people are totally clueless. The only good part is…read morethey were honest and told me they didn't know anything about pipe fitting when I went in and asked. First and last visit

I am from way out of town left my wallet there. Went back. They had found it and took it to…read morecustomer service. Love the ladies. They are honest. Thank you so much, ladies.

Young guy named Joseph helped us and loaded some concrete bags. He was soo nice. We had to make a…read moresecond trip for more around 7:30pm . After asking 4 people for help and seeing at least ten employees ignore us for about 30!minutes, I finally found him again and he helped us out. He was so nice and we really appreciate him! Great employee and so much appreciated!

get place to get what I need. staff is nice and management is great!!! Every time we go in we…read morealways have to stop at the animals and look love how they take pride in them!!

I visited this business recently and was extremely disturbed by the condition of the animals being…read moresold. There were multiple dead baby chicks in the enclosure, and the remaining chicks and ducks did not appear to have access to water. It was heartbreaking to see. I brought this to the attention of staff, but the response was dismissive and no immediate action was taken. Proper animal care is a basic responsibility, and what I witnessed raises serious concerns about how animals are being treated here. I strongly urge management to address these conditions immediately. Until I see evidence of improved care, I cannot recommend supporting this business.

Great place to buy bolts etc, always great price and service, excellent selection, never had any…read moreissues.

Great selection, friendly knowledgeable staff, fair prices and treats "non-contractors" like a…read morevalued customer.