so many places have people that work there that do not know anything,these guys are so smart,they…read moreknow everything,everytime they have helped me get exactly what i need,and got it right everytime,

Young guy named Joseph helped us and loaded some concrete bags. He was soo nice. We had to make a…read moresecond trip for more around 7:30pm . After asking 4 people for help and seeing at least ten employees ignore us for about 30!minutes, I finally found him again and he helped us out. He was so nice and we really appreciate him! Great employee and so much appreciated!

Every time I come here it gets worse and worse. I wish it was like the Home Depot back where we…read moreused to live. Customer service is horrible. I buy garden items between 7-8 every single time I come here. They never have the garden doors open. I waited today for 30 minutes. And literally was told the manager doesn't open it until 8. But you've been open for 2 hours!!! And your employee just sits in a booth! Anyways you can see by my time stamp, when she said, the manager doesn't open the door until 8, it's obviously 8:35. Heading to Lowe's.

Day's Ace deserves the best review I can ever write…read more It's hard for me to accurately capture a more positive business than the people behind the scenes: all of the many employees in getting valuable components for the home and even the work environment; in the truly beginnings, the store was located in close quarters to the Flagship Kroger grocery store, located at Carroll Blvd., and usually the friendly staff tended to a feline, who roamed around the store. It's since moved to the other extreme end of the large parking lot, near the Denton Movie Tavern; the friendliness must have been "Baked in," because going to Day's Ace is like going back into the good old days, when physical problems around the home could easily be resolved by making a quick run to Denton Center. Cheers, Mark F.

Wow, the customer service (attention) knowledge and variety of products amazed me. I've been to…read moreboth Lowe's and Home Depot trying to find a propane hose and fittings with no luck in help or interest in helping. I will take all my hardware, household goods and bbq business to this store from now on. Surprise yourself and visit them.

Very helpful store & people. Move down from Michigan & got a lot of help from them.read more

From the owner: Welcome to Crossroads Hardware, your local hardware store in Leonard, Texas, and your one-stop shop…read morefor hardware, building supplies, and outdoor essentials. Crossroads Hardware proudly serves Leonard, Trenton, Celeste, Blue Ridge, Whitewright, Wolfe City, and Gober. We carry a wide selection of tools, plumbing supplies, electrical, paint, lawn & garden products, and farm & ranch supplies—making us your one-stop shop for home improvement and project needs through out Fannin County and Hunt County, Texas. Whether you're a contractor building homes, a homeowner working on a DIY project, maintaining your lawn and garden, or looking for farm equipment parts, our team is here to help you find what you need. Our goal is to provide friendly service, reliable products, and the supplies you need to complete your projects with confidence. Customers choose us for our friendly service, knowledgeable staff, and the ability to find what you need quickly without driving to big box stores. Open 7 days a week for your convenience. Call us for product availability or visit today to get the job done right. **Love your experience? We'd be grateful if you took 30 seconds to share a review — it means the world to a small, family-owned business like ours.

Great place to buy bolts etc, always great price and service, excellent selection, never had any…read moreissues.

Great selection, friendly knowledgeable staff, fair prices and treats "non-contractors" like a…read morevalued customer.

If I could give these guys zero stars I would. I have never had such terrible customer service. I…read moreordered materials for a deck and paid in full. The delivery was a week later than they promised and when they did deliver they were short some important pieces and the driver broke some other items when he dropped the load off the truck. When I called the store and spoke with the genral manager Mr Landom Goins he was rude and condescending to me. In the future I will be giving all my business to Lowes or Home Depot in Sherman.

This place is fantastic and the service is always on point. Great selection and cost.read more

They claim they have great customer service. Just try to return something (a new,unused product)…read moreand see how great it is. They are going to be in big trouble when the Home Depot in Anna opens. Why would anyone pay more here than they would at HD? And HD is hassle free on returns.

Went here in January 2026, after tons of snow to pick up plumbing stuff. We realized something was…read moreleaking in the very back yard. Previous owners didn't burying the pipe deep enough. Simple fix but cold outside. I love Arc Hardware like so many other smaller stores vs Big Box Stores. Price might be a little higher, but you receive immediate help and location of what you need. Customer service is always outstanding! Makes like so simple to get in and out of the store in record time. TV jingle: Ace is the place for the simple hardware man! Or women, lol. Plenty of ample parking. #DenisonTexas #GraysonTexas

Don't go here if you need any help at all the people are totally clueless. The only good part is…read morethey were honest and told me they didn't know anything about pipe fitting when I went in and asked. First and last visit

Loveeeee the prices we can get to afford to replace the things we need ! So many places are…read moreskyrocketing on their Oren's making it difficult for those on a low budget.Haliburtons offers a good price !

LOVE LOVE LOVE Haliburton Salvage…read more This is one of our favorite places to go to find fabulous high end unique New Windows, New Doors, Architecture Salvage, construction materials/building materials etc., We have purchased so many things over the last few years for all 3 of our cottages. We purchased a New very large Window for the dining room/sitting room area of cottage #1 here. It lets in just the right amount of light & is perfect for sittin a chair next to it to read & view the Gorgeous rolling hills of North Texas wine country. Fabulous. We also purchased a New craftsman style Anderson solid OAK inside, aluminum outside window for the guest room of cottage #1 that is stunningly beautiful. My absolute favorite window I purchased here is the speciality giant 48x72 Horizontal sliding (side to side) "cottage style window" that was installed in the master suite of Cottage #1 (in front of the clawfoot tub) so you can view the sunset over rolling hills of the North Texas wine country from the bath in the evening. Just lovely. We even installed solid wood Horizontal sliding (side to side) "shutters" inside to close off the "cottage style window" for privacy. I custom made those. I also purchased 4 sets of 14 light French doors that went into cottage #1, 2 in cottage #2 and 4th set will go into cottage #3 we are just breaking ground on, so they will all match. We have found so many building materials here also that we have used. It's good to keep checking as inventory comes in all the time. If you are looking for a certain size window or door, you can call them to check to see they have it in stock. They also have a 2nd location, you can ask them to check that location as well if you do not mind driving there to pick it up. We custom build. And this is our #1 place we enjoy going. Highly highly recommend.

Harbor Freight: I…read moretried to return a gift that did not work and they refused to exchange it without a receipt. The manager and sales associate both suggested that I ask the person who gave it to me to provide the receipt. I could not believe they would ask me to do that. This was the return of a small flashlight that looked like a lantern. I was returning it within 6 days from Christmas. I was not asking for cash, just a simple exchange. Everyone I spoke to was rude, inconsiderate, and uncaring and certainly did not reflect the exchange policies of other major retail stores. Unbelievable! karen ferris

Buyer beware: RESTOCKING fee (for defective product). For the most part I like Harbor Freight. They…read morehave a wide variety of affordable tools (the only reason I am giving a 2 star). Not everything is good but using your judgement, you can find good and cheap stuff there. This company needs a lot of improvement when it comes to customer service. You seldom find people when help is needed, and when you do, it is not very friendly. Of course there are good and bad employees anywhere and there are good people there too but in general customer service is deficient. Coming back to restocking fee, I returned a defective product today and just noticed later they charged 80 cents restocking fee. I didn't get upset about the value but about the principle. How can you charge a customer such a fee for returning a useless product the sold? The cashier put the reason for returning as "not satisfied" so he could charge the fee. His badge say "supervisor ", so he should known better that the correct reason for return was "defective product" (and I clearly told him) and the customer is at no fault whatsoever and shouldn't be penalized. This really hurts their reputation as far as I am concerned and I am deeply disappointed. So consider this and refuse this fee if you are returning a defective product. Consumers are only strong when they stick together and demand honesty from companies with this kind of practice.