I have made numerous purchases here over the years, and each product has been high quality & fair priced. The service is always superior, and I feel very lucky to have found this place! read more

Went to Right Price Resale to get a new oven and microwave and was very pleased by the large selection they had to offer. We ended up going with both a GE microwave and oven and they work excellently! We had both delivered and they even hauled our old appliances away! We got a fantastic price for both appliances and could not be happier with how they work! Definitely recommend this business when looking for appliances!! read more

Purchased a refrigerator (for garage) from Right Price Resale & had it delivered on Friday, 9/3. When I received it, I noticed that both the fridge & freezer controls were set to MAX setting. I did not think anything of it at the time, so I lowered both down to 5 and left the unit running. We had family flying in from WA later that day, so I loaded some drinks in the fridge & put a bowl of ice in freezer (for emergency use). After that, we used some of the drinks from the fridge but did not use or look at the freezer again, until after they left on 9/8. When I opened the freezer, it was cool, at best and the ice cubes had melted. I turned the switches back to MAX and checked freezer a few hours later & the water in the bowl was starting to freeze again. I checked it again the following morning & the bowl was just water again. Clearly the freezer was only working sporadically. I called the store on Friday, 9/10, ONE WEEK after delivery and the man said nothing he could do as he reminded me of the stores 2 day warranty. I told him we were told unit was tested & was working, which it was NOT. He said I would need to speak to the manager. I have NOT received any call back from anyone from this store regarding this issue. I know that they have a 2 day warranty but there is NO way this freezer worked properly when they tested it. I know now why they had the settings on MAX when it was delivered, as that is the only time when it works intermittently. BEWARE when buying anything from this store. Their testing (and cleaning) methods are clearly substandard. My belief is that they know this, which is why they only give a 2 DAY warranty. I would have called them sooner, If we had been using the freezer but with family in town, we had no need for it. My money is most likely lost on this non-working fridge but I wanted to warn others to use caution when buying from this store. read more

Absolutely excellent customer service! Our washing machine went out right before Christmas so we decided to give these guys a shot. We got a name brand washer and dryer pair new for a great deal. We got the units home, hooked them up and within a couple days had an issue with the washer. No big deal, we still had a manufacturer warranty. I contacted the manufacturer and the soonest they could get someone out was yesterday. The tech got to the house, started going over the unit, pulled it apart, and then stated he was voiding our warranty due to hidden damage due to freight handling. I was livid. I contacted the store and got in contact with Kevin. He handled everything tremendously. After talking for a few minutes and allowing me to vent, he offered 2 solutions, 1 to return my money and arrange pickup, or I could pick out a replacement set and he would deliver them to my house free of charge. I chose the replacement set. He sent me pics of what was available in inventory and even checked his inbound inventory. I picked out the set. Then he blew me away by asking for a little time to test out the units yesterday afternoon and make sure that everything was perfect with the new set. This morning, Kevin met me at the house as scheduled, and took care of all moving of the original washer and dryer and the replacement. He even hung around for a few extra minutes to allow me to toss a load of laundry in the washer to make sure this unit worked flawlessly. It absolutely does! So happy to have found a small business owner that stands behind his product when the manufacturer fails to hold up their end. I will definitely be back and happy to promote this company to anyone I know. read more