Excellent service and cleaning. Very competent,…read moreaccommodating and congenial staff. Always does an excellent job. Very happy with them.

I contacted McCarthy Cleaning Company and spoke to a lovely Paula. She bent over backwards as I…read moreneeded my rugs cleaned almost immediately! John showed up the very next day and did an amazing job - the basement stairs are the MAIN stairway to the house from the garage and to exit out to the yard. I have 4 dogs and 6+ years of use!! I really, really thought he'd say "NOPE, you need a new carpet"! Well, it looks like I bought a new carpet! Thank you, Paula, for being so nice & in-service and pro-active and thank you, John, for the amazing job on our YUCK carpet today. YOU BOTH saved us as our Open House is this Friday - WHEW - one less thing off a very long list and what a GREAT JOB!! Very Happy New Customers! Victoria & Jay Cappadoro

Tracy was amazing. Very patient with me. Gave great ideas. Top notch!!! Thank you Tracyread more

I am new to Floor and Decor, but if Tracy the product consultant is any reflection on the rest of…read morethe store then I would definitely be back. She was so helpful with my concerns I had. I've never done a back splash before and she made me feel like I could do this. She had many suggestions for me. Her knowledge of all the do offers to options was truly amazing. She was so patient with me and my husband. I didn't feel rushed at all. I can't wait to start the project. So don't hesitate to stop in and get your creativity on!!! If you don't think you can do it yourself they also have contractors that can do it for you.

We just had our bathroom renovated by Custom Bath of…read moreNashua. Very happy with the whole process from beginning to end. We love our new bathroom!

We initially engaged with this company back in November based on the promising designs presented by…read moreAndrew, who impressed us with his creativity and personable approach. However, our enthusiasm quickly waned as we encountered a cascade of issues throughout the project that was supposed to take 2 weeks but ended up lasting 4 months. Our troubles began with a logistical misstep when Andrew was directed to the wrong address by the office for our initial design meeting, more than 45 minutes away from our home. This error forced us to rearrange our schedules unexpectedly--a frustrating start that should have been a warning sign. Despite this setback, we proceeded due to Andrew's likable demeanor and the appealing renderings he created. By early December, we had finalized plans, paid the deposit, and scheduled a start date with assurances from the office. However, as the proposed start date approached in late January, we heard nothing from the office. Repeated attempts to obtain updates from Andrew yielded little, with him admitting difficulty in reaching our supposed project manager, Stephanie. Finally, mere days before the supposed start, Stephanie informed us of a delay due to awaiting parts--an excuse communicated at the eleventh hour and pushing our start date back weeks. Problems continued to mount once work began. During early stages, we were inexplicably billed over $1000 for a new shower valve and minimal additional labor, which was promptly found defective after new installation and required correction that we had to initiate. Miscommunications further plagued the project. Unsupervised workers assumed incorrect specifications for fixtures like the shower head and vanity, necessitating adjustments only when noticed and brought attention to by US, the clients. Moreover, the invasion of our privacy by the master electrician, who entered our secondary bathroom one morning when the lights were on, water was running, and the door was closed, epitomized the company's lack of professionalism and left us feeling VIOLATED in our own home. Administratively, the company proved equally inept. A Scheduled building inspection was missed due to our doorbell wire being cut by the same master electrician who walked in on one of us indecent days prior, costing us days of work. Despite promises in our initial quote, no company representative attended the building inspection (only plumbing and electric had a representative present), and we were nearly charged $495 for their absence until we contested. Critical elements such as shower wall alignments and door installations were botched, requiring extensive rework and further delays. The shower walls themselves took over a month to fix due to a lack of detail in lining up the hexagon pattern that we had selected in the corners of the shower. Not until we escalated this issue to the manufacturer were we acknowledged about our dissatisfaction and offered to make it right. When we finally sought resolution from management, our concerns were met with indifference and deflection. Hervey Afuine, the owner, displayed a dismissive attitude towards our grievances, even threatening legal action when pressed about the privacy violation--an incident he refused to acknowledge or address, yet quoted that the had an "issue" with the use of the word "violated" when describing the situation. In conclusion, our experience with this company fell far short of expectations. While Andrew initially impressed us, the pervasive issues with communication, work quality, and management overshadowed any positive aspects. We are unsure as to how a "project manager" is able to get away with "managing a project" without stepping one foot in on to view the actual project in person. We still have no idea what Stephanie's role was besides being cold, unresponsive, and lackluster in communication. The owner proved to us that he has absolutely no respect for women and only cares about his bottom line. He never once answered one email that we sent and it is clear that he does not like confrontation. KEEP SHOPPING.

They know their stuff! They are talented, ready, willing, and able to give you a quality finished…read moreproduct that will add value to your project, and happiness in your life that you never knew you could get from a tile choice...or maybe you did know you could derive happiness from a small (but mighty) tile store in a small shopping plaza...now I know and can share with you.

This is a privately owned business that does high-end tile work. If you want that look that jumps…read moreout and says "wow!" then this is the place to go in the Nashua area. If you want a tile job done on a strict budget, then there are other places that will do that. We used them for two jobs so far and they came out fantastic. The back splash in our kitchen looks like it is right out of a magazine. So does our fireplace surround. We have been dealing with them for well over ten years and we will continue to deal with them for another ten.

Bought my kitchen 27 years ago and it still looks great. Bought for my ski house and bathrooms…read more Great service, very impressed.

Appalling! Eva Cheng is a slimy and offensive salesperson who would not answer our questions of…read moreprice for granite countertops because she assumed we could not afford their services based on our appearance, which she said almost verbatim repeatedly. I simply asked for a price range of granite countertops installed and she kept saying "it depends..." which anyone who knows what "range" means knows that "depends" is not an answer to that question. The range is the range is the range. My guess is that the business is one of those slimy places that has no prices written down anywhere so they may scale the total based on what they think the customer would pay. Slimy, gross, will never set foot in that store ever again.

Dave & his brother Billy took out my old shower & tub, replaced my bathroom floor and put…read moreeverything back and it all looks great. Dave & Billy were very pleasant to work with & was very accommodating to my schedule.. Dave saw some additional sub floor damage caused by years of unseen toilet leakage and repaired that as well. They also care about how the end result looks, and they are not happy until you are happy. I highly recommend this business for all your handyman repair needs.

Had David and his crew here last year for a few different jobs including ceiling replacement, door…read moreinstallation, fencing and siding repair. He and his guys did a fantastic job! They were also very responsive to our needs and timing and they did a good job of cleaning up after themselves. I plan on reaching out to schedule some additional projects in the near future.

very very good quality work. rob is a great guy and a very good workerread more

WOW !! I called Rob Dibona , owner of Groton Tile and met with him for the first time this spring…read more. He has subsequently tiled our kitchen and downstairs bath , from tear out to install . He also did a wonderful job on the new back splash in the kitchen . He just wrapped up the master bath with a new custom shower and new flooring . Fantastic job at a VERY reasonable price . Rob is a local guy who takes great pride in the work . I would highly recommend him to anyone . Dont let the other guys put out your lights on prices !! Give Rob a call !!!

The hours were posted on the door. The voice message stated the hours. We drove there and nobody…read morewas there and the door was locked. We went to ask the salon attached if the person was gone to lunch as there was no sign. She didn't know. So we left. It was a wasted trip. Maybe it was an emergency situation? And if so, I apologize.

I had such a great experience here. I was looking for an specific but uncommon color and style of…read moretile and the owner was able to find me exactly what I was looking for. I have been to a few tile stores recently and he actually listened to what I said I wanted rather than trying to convince me to pick something else. He also allowed me the time to browse the entire store without hovering after he gave me the best options that he had available. He has reasonable prices and is kind and welcoming to each customer.

My recent experiences with the paint department have been mediocre at best. They are extremely slow…read moreand obviously under staffed. I recently called-in my paint order and still had to wait 45 minutes at the counter to get service on a Friday , just to pick up my paint. To add insult to injury, I spoke up in frustration as a number of people came in after me and were served while I was still waiting. I was basically okay to wait until this happened. My suggestion is for you folks to is use a ticketing system similar to what grocery store deli's use. it's extremely simple...or, the paint department counter person could simply ask "who is next?" Leaving your customer to self-manage when they get service is always bad business.

Neither Nashua Wallpaper & Paint, their distributor or the manufacturer of the flooring product…read morewish to take responsibility for the floors installed in our new construction home that were clearly not milled in any quality fashion. They also were not installed per manufacturer guidelines in regard to climate control. Yet, somehow what we have is 'normal' though it isn't. We specifically asked when selecting our flooring product what quality we could expect from the manufacturer and if it was worth it to spend more on a more boutique manufacturer but were assured by NWP that the manufacturer was fine and they had no quality issues. Of course, since we constantly felt like we were a burden to the associate helping us at the time maybe they just didn't feel like dealing with us and instead wanted to rush us out. Either way, run far and run fast.