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Groton Tile

5.0 (2 reviews)

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4 years ago

very very good quality work. rob is a great guy and a very good worker

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10 years ago

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Advanced Flooring Solution

Advanced Flooring Solution

(5 reviews)

Thomas and his team were timely, PROFESSIONAL, and affordable…read more When my downstairs neighbor started smoking inside her apartment, I thought I would have to move. The smoke coming up through the floors was so strong we were getting smoke inhalation symptoms. Gross! But then we noticed that the smell was strongest where our floorboards had wide gaps, and we wondered if flooring might be the answer. We love the look of our historic floors, so preserving that was a big concern for us. We reached out to Thomas about sealing up the gaps with caulking and he responded the same day. He fit us in for a consult within two weeks and sent an estimate one hour after his inspection. One week later, they were in our house working. Even though it was October in Salem, he and his team came out and delivered. 3 weeks from start to finish. For a very fair price, we now have airtight floors that look exactly as aged and beautiful as they were before. We were worried that adding caulk between the boards might take away from their charm, but the team was so careful and neat in their work that you would never noticed the filling unless we pointed it out. And the smell is GONE! 100% solved our problem without changing the floors we love. Can't say enough good things about Advanced Flooring Solution. Thank you, Thomas and Co.!

Thomas did amazing work. He is very professional and cares about his customers. He was always on…read moretime and kept me in the loop if he was waiting for supplies to come in. I will definitely hire him again!

Sir Grout of Greater Boston - My kitchen floor before and after

Sir Grout of Greater Boston

(70 reviews)

I had a great experience with Sir Grout. The owner, Chris, came out personally to look at and…read moreestimate the job. It included color sealing a tiled kitchen counter with extremely stained grout that could not be cleaned. Also color sealing three floors and two tiled bay windows. Everything is completely transformed. It's early days, but even the countertop has been easy to maintain despite the insults of a busy kitchen. We had one glitch. The technician applied samples of several colors to each part of the job. The one I picked for one of the floors looked very unattractive to me once it was applied to the entire floor. It wasn't Sir Grout's fault, but Chris worked with me to find a very fair solution. By the time the technician left the floor looked great. I also showed Chris a fully tiled bathroom. Aside from the floor, which we did color seal, Chris recommended skipping that room since it is in such good shape and showers can get expensive. It is refreshing to find a company that does not oversell. I think that Chris takes a very long term view of his company and values loyal customers over short term revenue. So I can highly recommend Sir Grout!

Everything about this company is stellar. From the quote to the final work, it was perfect. Chris…read morehas an amazing company built on experience, expertise, and kindness. The price was fair and the work was done exceptionally well and on time. We will be highly recommending them and using them again.

Walter H B Platt Architects & Cabinet Makers

Walter H B Platt Architects & Cabinet Makers

(4 reviews)

Absolutely terrible work. We had an addition built with a deck and disabled access ramp on the…read moreoutside. Unfortunately the flashing was totally inadequate and several years later we had to have the deck and ramp removed in order for the rot to be remediated and proper flashing installed. In total it cost over $100,000 to repair. Platt of course denied any responsibility and quoted the "Statute of Repose", in effect absolving him of any liability. He also came up with the excuse that I had no gutters (what a joke). More recenly, we noticed we needed to replace some of the siding. Guess what, under the clapboard there was no Tyvek.

We hired Platt to complete a major home remodel - they built a staircase, replaced all doors,…read moreflooring, exterior siding work, and a roof. The experience was one of the worst we have had with a contractor, and this is our third home and third major renovation. From the start of the project we had concerns. The project manager made clear to us that he was unhappy at Platt and it showed. He was often late and failed to respond in a timely way. We later learned that he was applying to other jobs and left Platt right after our job was complete. The workers sent by Platt to our home seemed unskilled. Nearly ever part of the work had to be redone - both minor (floors with large gaps, poor carpentry, painting issues), and major (roofing, water issues). We found significant safety issues with some of the work completed. Platt installed a metal cap on our clay lined chimney resulting in significant water leakage and potential carbon monoxide blockage and mold. When we raised this issue with Platt, instead of fixing it, they hired a law firm. It seems they have a pattern of failing to fix issues and instead using lawyers instead. Eventually they paid for some repairs to the chimney but only after we started to take legal action. We still have ongoing disputes with Platt about water leaking in another room, which we believe is due to how they applied the roofing materials, and poorly painted balusters. Instead of working with us, Platt again hired a law firm (curiously, they now have a new law firm). It's clear to us that Platt has become too big in recent years, and can't keep up the good work they might have done in the past. We've since used other contractors in the area who are excellent.

Groton Tile - flooring - Updated October 2026

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