I used tier 1 for a leak detection and followed up with a rerouting of the line.due to a sudden burst slab leak. I had two plumbers come in before Johnathan from Tier 1 but they all had trouble finding the leak and only gave solutions that best filled their own interests. Johnathan was different from the start. He was able find and pinpoint the leak within 15 mins and the exact location where the burst line was. No guessing, no assuming he is extremely skillful at what he does. He laid out the repair options for me and gave his recommendations even if that meant that I wouldn't be using his services for the repair if I went with the repiping of the whole house option. After talking it over with my insurance adjuster I decided to do a reroute and cancel the line underneath the slab. I booked Johnathan a few days later (his schedule gets filled quickly but definitely worth the wait) to do the reroute. When he came out he traced the leaking line and found the least invasive path to fix and reroute the line. He will go out of his way to try to protect your property (cabinets, drywall,etc). His work was truly remarkable and he found the best path for us in protecting our kitchen cabinets and drywall. By going the extra mile he was able to reduce the price of what the initial estimate was and help preserve all of my custom cabinets . By helping me he significantly made less money for himself even if that meant harder work for him!! That kind of honesty in this day and age is hard to find. Out of all the businesses I've reviewed on yelp this is the best business I have ever dealt with. I know it's hard to get an appointment sometimes by phone so I suggest texting and just wait to get a reply. Johnathan is well worth the wait, I promise you. Cliffnotes: ++++++ best leak detection specialist in OC and will provide comprehensive reports for you ++++++amazing workmanship and skills . +++++excellent communication , very calm at finding solutions to help you the customer even if he makes less $$$ for himself +++++honest guy and someone you can trust read more

Tier 1 Leak Detection - Trying to help a bother even though he won't make any money from me. Truly a good guy. - Plumbing Near Me

I forgot to write this review last year. We have called Johnny out multiple times between our two houses for leak detection and repair. He is the best! He is very reliable, quickly finds and resolves the problem and his prices are very fair. He even fixed my front door handle which was malfunctioning. He is the nicest guy! read more

I now know exactly where to go for any water leak issues in the future. I used Yelp to find a company to help with a leak outside our home, after noticing two months of unusually high water bills--three times the normal amount. After submitting my request on Yelp, I received several responses, and Johnny from Tier 1 Leak Detection reached out. I'm sharing screenshots of our conversation so you can see how he helped me with the immediate issue and stopped the leak. What blew me away was his next suggestion: he recommended reaching out to our gardener first, just in case the problem was with the sprinkler system. He said it would be cheaper that way. And, as it turned out, he was right--it was a sprinkler issue! I honestly couldn't believe he helped me with this for free. I really hope I don't need to deal with another leak, but if I do, Johnny at Tier 1 Leak Detection will be my go-to from now on. read more

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After reaching out to several plumbers, I came across Jonathan at Tier 1 Leak Detection. I texted him first thing in the morning, and within minutes he responded. After reading his great reviews, I didn't hesitate to hire him. Within just a couple of hours, he met me at my client's house. He was on time, professional, and very kind. Jonathan did a thorough inspection and gave both me and my client peace of mind. I wouldn't hesitate to call Jonathan--also known as Johnny--if you suspect any kind of leak, whether it's a pinhole or a slab leak. He's awesome, and I can't wait to refer him to all my clients. If I could give him 10 stars, I would! read more

Wish I could give him 6 stars. Johnny was honest, responsive, punctual, transparent, and affordable. We had a pipe leak that needed immediate attention, and he came to the rescue at 6pm to help our needs. He worked tirelessly until night to fix the pipe, and he even replaced our sprinkler that he accidentally knocked over. He could've said nothing, and I would've never suspected that he had broken it. But he went out of his way to be honest, and replaced the broken sprinkler after making a trip to Lowe's nearby. Thank you Johnny for your help! Now we have a trustworthy plumber whom we can trust and refer to others! read more

I was very lucky to find Johnny. He was quick to respond and was able to come out the same day. Great communication from the beginning and took time to research and paitently explain everything. All for a very reasonable rate. A+. read more

Thought we had a slab leak. Johnathan was very responsive and we set up an appointment within the same day of getting in contact. He came out and was extremely thorough checking every water outlet, water pressure and the water meter. He determined there wasn't a leak and that we had a plant and drainage problem on the side of the house. Overall, great experience and put at ease knowing we didn't have a more significant problem. read more

I reached out to Johnny from Tier 1 Leak Detection months ago for a hot slab leak, and he was able to sleeve the pipe and restore normal operation without having to break through my floor--huge win. About eight months later, I had another hot slab leak in a different area. Johnny responded quickly, assessed the situation, and was honest in recommending a full house repipe since another repair wouldn't be cost-effective. He even connected me with a company he trusted for the repipe, and I'm really glad I went with his recommendation. I truly appreciate his honesty, strong work ethic, and the fact that he's just a solid, trustworthy guy. Highly recommend him. read more

Highly skilled honest technician , really knows his stuff I'm a plumbing contractor & he fixed my toughest leaks & he's affordable based on his skill set . read more

Simply put, Johnny is the best! We were alerted to a leak by our smart home water monitor that a few gallons of water were running every hour. Johnny came out and quickly diagnosed that we had a leak in our mainline, between the water meter and our house. He presented us with three options to fix the leak, ranging from repairing the leak at the fault point to replacing the whole main line. We opted to have the whole main line replaced as a more permanent vs. stop-gap solution. Johnny and his team worked until quite late in the evening, two days before Christmas and replaced our line. He came back a few days later and neatly patched the concrete that he had to cut to access the leak. I unreservedly recommend Johnny and Tier 1 Leak Detection for your water leak needs. Thank you, Johnny! read more

I had a hot water slab leak at my home. Before Johnathan came, another plumber spent over two hours using outdated tools but couldn't locate the problem. Johnathan found the leak quickly--he's very professional, reliable, and clearly experienced when it comes to leak detection. I've already scheduled a re-piping job with him, and his estimate was very reasonable. I highly recommend Johnathan if you're dealing with a leak--he knows what he's doing and gets the job done right. read more

"I had some leaking spots on my ceiling, so I requested a quote. Jonathan responded and told me it was actually a problem with my toilet wax ring, and suggested I hire a handyman to fix it. They were so honest and professional--no wonder they have so many great reviews." read more

If you're still searching, just stop and call Johnny at Tier 1 Leak Detection. I recently contacted him for some leak and moisture concerns, and from the get-go I knew I could trust him and that he was someone who genuinely valued his customers. From our initial phone conversation to his willingness to help me via text (all during his vacation!) and to our in-person appointment, Johnny was so responsive, honest, and incredibly thorough. He was super patient and kind with all the questions and concerns I had, and always made me feel at ease every step of the way. Thankfully, there were no leaks and in addition to the inspection, he fixed the drainage problem in my bathroom sinks. One aspect I really appreciated about him was the level of cleanliness during and after his work. Johnny is a rare type of professional, especially in the home services field where everyone is out to rip off their customers with poor quality of workmanship. He is reliable, experienced, and completely transparent, and I cannot recommend him enough. I'm so thankful to have found him! Thank you, Johnny! read more

Johnny and his team were highly professional, polite, offered good value and competed the job as promised. I would highly recommend!

I can't say enough good things about Tier 1 Leak Detection. Johnathon went above and beyond--super thorough and even checked things we didn't talk about ahead of time. He took the time to explain everything, gave great advice, and you can tell he really knows his trade. What stood out most is that he truly cares about his customers and wants to help, not just get the job done. As he was leaving, he noticed that a drain was missing a cap and he addressed it and gave us a cap. Reasonable price and will recommend to friends and family. read more

We're beyond lucky to have found Johnny and Tier 1. He was able to make us feel at ease during this uncertain and anxious time--quick and easy to get a hold of, extremely responsive, and beyond patient with the myriad of questions and concerns we had. It's clear that he's extremely knowledgeable, but what impressed us the most was him genuinely having our interests in mind. He squeezed us into his busy schedule, even offering to move his personal schedule around in order to accommodate and get to us quickly. Even when certain aspects of the repair wouldn't generate him business, he was thorough with his explanation and referred us to outstanding companies. Johnny is honest and trustworthy and will be on our speed dial for any and all future issues. Would easily give Johnny and his company more than 5 stars if possible. Thank you, Johnny! read more

Jonh did a good job in detecting my underswab leak. He explained everything in details. Highly recommend him to anyone . Reliable and not overpriced are what you need read more

Excellent! Johnny Showed up on time and discovered that what I feared would be a major repair was instead a pin hole leak in the ice maker fill tube. He worked efficiently, cleaned up, and charged a fair price. I highly recommend. read more

Johnny responded quickly was able to come on short notice to perform a leak inspection. He helped discover a slab leak. He explained all the options clearly and also provided advice on what to ask contractors if I decided to do a repipe. He was quite professional and provided very good service. read more

Unsure of a leak in our wall, called up Johnny at Tier 1 Leak Detection. He was prompt. People are busy so we played phone tag for a bit but shortly was able to speak to each other. I wanted to set up an appointment but Johnny was already in the area, so he dropped by to take a look. He determined it was a roof leak not plumbing. No charge btw. Our family is so thankful for Johnny: honest assessment, no nonsense. We truly appreciate his time and expertise. Hope you don't have a leak situation of any kind, but when you do, you know who to call. We sure do! read more

Had Johnny detect a leak from a copper pipe in our wall. He was able to isolate the location of the leak with great accuracy using his instruments. He was able to fix the leak by replacing damage tubing without the need for rerouting. Wife and I will repipe later this year, ugh... Johnny was on time, explained the entire situation, answered all questions, no up-charge song and dance, and was very respectful. Prices are very competitive. Highly recommend him for leak related problems. read more

The guy came and did his job whatever he did I didn't understand it. He found the link I could not even believe it. It saved me so much of a headache. I would recommend this guy all day long! read more

Highly recommend Tier -1 Plumbing. Johnny, water leak specialist, was very honest and trustworthy. He quickly diagnosed the Problem and explained what to do / resolve the Problem. Despite his busy schedule, he came out next day and fixed it right away. Very knowledgeable & professional. I had the great pleasure of Johnny assisting with our water Leaking issue. My wife already appreciated his works in the review. One more time, if you are In need of repair with water leak problem, I wholeheartedly recommend Johnny & his company. Price was very reasonable. I highly recommend him. You won't regret it. read more

There was moisture coming up from the concrete floor in my garage, and worried it was a slab leak, I contacted several leak detection companies on Yelp. Johny called me right away, asked for some additional information and gave his opinion. From the information I provided, he said it didn't seem like a slab leak, but if I wanted, he could come out the following Monday and perform leak detection for a reasonable fee (cheaper than other companies). He was able to come out two days earlier on Saturday, and after visually inspecting the garage and surroundings, and evaluating what I had already done and observed, informed me that it was most definitely not a leak, and likely just moisture from irrigation, combined with sub-standard concrete (poured in the 70s). He also refused payment since he didn't run any tests. Johny is such an honest and trustworthy professional. I would definitely call this company for future leak detection/plumbing needs. read more

Super nice guy , very honest, give me every possible solution to my problems, he came on time and good communication, he has a very true knowledge what he's doing . Super lucky to found him!! read more

If I could give 1,000 stars I would! I contacted Tier 1 Leak Detection again for another leak I had. Johnny came out right away and discovered there was a pipe that had burst and needed to be replaced. He replaced the pipe quickly and tested everything to make sure there were no more leaks. Any questions I had, Johnny was able to answer them. He is patient, kind, and truly cares about his customers. Tier 1 will always be the first place I call whenever I have a leak! read more

Suspected a slab leak because found a warm spot on the floor. Jonny was very accommodating with our schedule, came out, very professional. Straight forward and knowledgeable. He readily located the leak and I appreciated his willingness to answer our numerous questions. He appears to do his best to help the homeowner solve the issue and wasn't predatory at all. Honesty is so hard to find these days. Would definitely recommend him if you are concerned you may have a leak. read more

Johnny's service is top notch! Now, I know why all his clients gave him 5 stars including me. I called him on a Saturday due to leak suspicion. He came the following day with all his equipment and was able to detect the location of the leak. Johnny explained to me my options and his recommendations. He is honest, sincere and professional. He's price for leak detection test was affordable too. Don't waste your time calling other company. All you need is Johnny if you want it to be done right! read more

I can't say how much I appreciate Johnny. He replied quickly to my request and came out the next day. Johnny, I cannot thank you enough for your kindness, honesty and for being so helpful. read more

My experience with Johnny was by far the BEST one I have ever had with any contractors/home improvement professional. He was extremely meticulous and knowledgeable, and genuinely cared about the customer's well-being. I would highly recommend his business, and I will definitely reach out to Johnny for any future services. read more

I can finally have a good night sleep. Thanks to Johnny, he was able to detect and repair the leak in the hot water pipe. I am so glad he was able to come the same day I called him since the leak may have caused significant damage to the drywall and costly repair. He is very professional and knowledgeable of his job. Super friendly and take pride in his work. Highly recommend for leak detection. Don't waste your time calling other companies. read more

Tier 1 Leak Detection - Ceiling leak due to leak from hot water pipe - Plumbing Near Me

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Johnny was very thorough and helpful with our situation and our family sincerely appreciates it. He was highly recommended by a well respected plumber/friend which already tells a lot! We appreciate his communication, prompt response, patience, honesty, transparency, good work ethic, and professionalism. He definitely came through for us and took time out of his very busy schedule to help us. Did I mention he came on Thursday afternoon, Friday night, and then another time on a Sunday (his day off) before Memorial Day to pinpoint a leak? He gave us all our options but given our situation, we really wanted the job done as quickly as possible to focus on other things. During that time, we were in a difficult personal situation and I truly felt he genuinely wanted to help us. He made us feel comfortable with his honesty, good work, faith and compassion to the fullest. His prices are competitive and fair, his service is top notch, and he works really hard to give the best service to his clients. He takes time in his diagnosis and tries to do the least invasive and most helpful solution as possible. No wonder why he was highly recommended by his peers and colleagues! Instead of making a huge trench to figure out something, he takes the time to use up to date practices and nerds it out with his helium induction and experienced knowledge to diagnose a problem. You can tell he's very passionate about his profession and enjoys helping people at the same time. I sure hope he continues to practice this way and expands his business to different counties. Call Johnny and you won't be disappointed! read more

Called left vm and he responded back. Came out to look for leak, gave some great advice and pointers. Would definitely call him out again in the future. read more

As many other customer reviews say, Johnny is very professional. He explained to me every single steps to make sure I'm happy with his job. He is a very trustworthy and very nice person. The best part is it looks he loves what he does and he has confidence in his job. As a business owner, I want to be like him. 100%, I recommend him. read more

Tier 1 Leak Detection - Plumbing Near Me

Johnny was amazing. He came early, found the leak under the slab and fixed it. He was friendly, answered all my questions about plumbing and gave me recommendation about where to search for re-piping. I had to ask Johnny to redo the invoice 3 times to meet the insurance requests and he was happy to do it. His price was very competitive. I had used another leak detection company in the past but was glad that I found Tier 1 because Johnny was so much better than the other. Definitely would recommend Tier 1 over all other leak detection services. read more

Johnny is great! He squeezed me in on a Friday night, missed his dinner date with his wife, stayed late and was able to fix 1 of 2 leaks that night. He walked me through the steps, taking care to be as efficient and economical as possible. He was honest about the different options. I can't recommend him enough. read more

Johnny is awesome!!! He thoroughly explains everything and makes sure you have a good understanding. My mom had a leak and he gave us different scenarios and solutions. The leak was in the concrete slab, so there would be some cutting into the kitchen floor. But he came up with a solution that he stated from the beginning, might not work! Fortunately for us it work. There were two pipes that ran under the kitchen, he worked his ingenuity and figured out which one it was. Once that was settled he ended up repiping the broken one. He doesn't redo the drywall or anything, but his cuts were not large so it was an easy fix. Give him a call for any future plumbing needs. Good guy read more

We live in Florida and have a second home in Newport Beach. While our CA house was unoccupied, we noticed the water bills climbing. The water company's website has AquaTrax which shows usage hourly. We had a 4 GPH leak. I found Tier 1 Leak Detection on Yelp, called Johnny and scheduled to meet him when I arrived in CA. In a few hours, using helium in our underground pipes, he found the leak between the water meter and the house. He quoted the repair and one week later completed the job. He and his helper, Troy where a pleasure to work with and I would highly recommend Tier 1. read more

Had a Christmas Night surprise leak that Johnny and Tier 1 were able to come out and inspect on short notice the following day. Their approach to diagnose the problem was methodical and thorough, and their execution was incredibly efficient. Customer service was also as good as it gets in terms of booking the appointment, communication of arrival times, clear explanation of the process/issues/fixes. If that wasn't enough, the pricing was also the best in comparison to other leak detection. Highly recommend! read more

Trying to find out the cause for the wooden floor turning black in my living room, I called Tier 1 Leak Detection. The owner Johnny responded quickly and came to my house. He detected right away that there is no water leak inside my house and the problem is caused by outside water from the community common area, which goes underground of the living room. To the many questions I asked, he explained very clearly and very patiently. He also walked me through how to solve the problems in details step by step. I thus know exactly what to do next to have the problem fixed. He also pointed out key points that need to be addressed during the restoration process, even though the restoration is beyond his business scope. Johnny gave me very good price for his detection service. I am very impressed with Johnny's expertise, professionalism, sincerity, and reliability. He truly cares his customers. I highly recommend Tier 1 Leak Detection and Johnny. Johnny, thank you so very much for all your help! I really appreciate your wonderful service and your valuable advice! read more