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    TickTockTech

    5.0 (1 review)
    Open 8:00 am - 10:00 pm

    Services - TickTockTech

    Desktop computer body repair

    Desktop computer support

    Device support or repair

    6 More Services

    Telecom or network services

    Remote access services

    Server services

    Laptop body repair

    Laptop support

    Printer support

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    5 years ago

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    Memory Express Computers - Vancouver - Outside of Store

    Memory Express Computers - Vancouver

    (14 reviews)

    Kitsilano

    This is the second time I've taken my custom PC into Memory Express on Broadway. (The first time…read morewas several years ago when they rebuilt my system after the water cooling system failed. They did a super job). This time I needed to have my system upgraded to Windows 11 and upgrade the hard drive. My computer was ready the next day and cost considerably less than I expected. Young Shintaro at the customer service desk was very helpful and made a number of recommendations to improve the upgrade. I'm an old lady and sometimes get 'attitude' at technical service desks but there was none of that here. Excellent customer service and highly recommended. Good job ME!

    Although the store manager at this location is a decent person but Memory express in general is a…read morevery sketchy organization with a clear intention to siphon off your money. But Memory Express Langley's manager's behavior is remarkably rude and unprofessional. I ordered an i7-13700K Processor Bundle with a Gigabyte Z790 GAMING X AX Mobo for $629 during the Thanksgiving sale a few days ago (attached are the pictures as proof). Today, I received a call from the manager, stating that I must pay an additional $200 due to their error. I would have been fine with this adjustment, but at the time of my purchase, there were several similar bundles available at Canada Computers and NewEgg. Unfortunately, I missed out on those deals because I ordered from Memory Express. As a result, I'm left with no other options. Note that this would have been illegal in Quebec under their consumer protection laws. When I tried to explain this situation to the manager, instead of a simple apology, I was met with a barrage of yelling and unprofessional behavior. What should have been resolved with an apology turned into a heated argument with the manager.

    Canada Computers & Electronics

    Canada Computers & Electronics

    (18 reviews)

    Kitsilano

    Ordered an Ryzen 9800X3D processor from CC, they sent it by Canada Post. They knew 72 hours prior…read moreto shipping the CPU to me that Canada Post was going on strike. I messaged them right away and was told to wait, that they were aware of the issue; however, wouldn't do anything. Fast forward 3 weeks post ordering and I sent them another message stating this was unacceptable and they needed to send me a replacement CPU. When the original one arrived I would return it, or they could request it to be returned to them before it was to arrive at my place. They responded they would replace the CPU right away and ship via other means. Fast forward another 2 weeks, no notification of a new CPU, as a matter of fact, absolutely no response from Canada Computers at all. I have sent 2 additional messages to CC and not 1 response yet! The most pathetic customer service ever! Yes, I get that the postal strike wasn't their fault. What is their fault is knowing 72 hours prior to the strike that they'd be striking, yet still using Canada Post anyways.

    The worst experience i have ever had dealing with an online store.ordered a gpu on launch day and…read morereceived confirmation. Then 2 days later received an email saying my credit card is an international card(it's not) and my gpu will be held(it wasnt) their customer service which took 5 days to get a hold of told me this was a 'system error on their end' but would do nothing to honor the price and told i was ridiculous and hung up in me whenni said that this wasn't a good experience.

    TickTockTech - itservices - Updated June 2026

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