+J.M.J+ I received…read moreoutstanding 5 customer service from Joseph! He was very courteous, knowledgeable, patient, he went the extra mile for me, and answered all my questions thoroughly. Peace & Everything Good!! Anthony

AVOID! We purchased tix to Amelie musical at Chopin theater. I received messages the day before the…read moreshow that "the theater had oversold". They offered us a refund. While annoying, I realize that stuff happens. The reason for one star was the customer service. The woman on the phone did not apologize one time. When I asked about it, she claimed it was not their fault, that it was the theater's fault. Rule one of customer service, just act like you give a darn about your customers inconvenience. I would AVOID these guys as they did not deliver the tickets promised.

I've long been a fan of the Goodman, and though I used to be a semi-regular, I've only been here…read moreonce since the pandemic. Until today! Somehow, I learned about a children's production presented through their educational wing. I'm not sure if their education & engagement was this strong in years past or perhaps I simply wasn't dialed into their offerings, but that's definitely changing now. We went to see Splish Splash. This was a 50 minute long story about a blue heron and friends who are seeking to repair the moon after it fell into Lake Michigan. There were songs, there was play, and it was highly interactive. The kids--fellow "sailors", along with three of the cast members--learned a song to sing along at various parts of the show. There were several times when the kids were invited onto the "stage" (it was in one of their lab/classroom spaces, so there wasn't a raised stage) to help or participate. It was so well done, and kept the kids engaged. I really loved how this experience was designed. Upon arrival we were checked in and pointed to one of the classroom spaces. I was surprised because I wasn't sure how actors could be safe there, but it was actually a room for the kids to color and read books or play with toys and stuff before we were taken into the room where the performance took place. I've only seen something that was meant to keep kids busy like that before showtime is at Filament Theatre, and we've gone to kids shows at two or three other theaters by now. It was a great touch. This production was specifically geared toward children aged 0-5, which is atypical and felt so special that it was written with the littlest theatergoers. One of the important pre-show reminders was for adults, reminding us that it's a no-shush zone! I'm so excited that one of the most important theaters in the city, and the oldest non-profit theater still in operation in Chicago, is so committed to developing young audiences in an exciting way and meeting them where they're at. We'll be regulars at their Theatre for the Very Young programs.

Beautiful theatre!!! Excellent production! I loved seeing…read more"Ashland Avenue". So humorous and poignant too. Such a historic place. This is their 100th season!!! Wow!!! Definitely one of the most famous theatres in Chicago and known for stellar productions. Multi level theatre that accommodates large audiences. It was sold out on a Wednesday night. I love to see that! Very spacious and pristine venue. Lovely gift shop too. Plenty of refreshments. Friendly and helpful staff. I'll definitely be back!

These guys are still great. Awesome tickets and super responsive. I can't remember last time I got…read moremy sports tickets anywhere else! I usually just email them directly but their site works great too.

If could give negative 5 stars I would!!! Similar to the review above, this guy sold me tickets on…read moreEbay with Buy it now pricing then cancelled the transactions because he figured he could sell it for more $$. I know of at least 10 other people aside from me and the other review here he did this too! I will never sniff this guys site again, BUYER BEWARE SHADY SHADY COMPANY!!

When you have the best -and most honest -ticket guy in the country!! From ball games , comedy shows…read more, concerts and any other kind of venue that you need tix for, going to a broker is risk hit or miss service. I don't bother looking myself on line direct or call around different brokers. I call Drew ! .. tell him what I want to see, how many ppl, and show up the day of . Going to TFC gives so many benefits since the network for shows and events they buy into is better than one person. Drew and his crew never disappoint! ....And that always make the event/s I go to that when I get from TFC--- much more sweeter and stays memorable so many years later! . You don't just remember the amazing show or whatever you see , you remember the hook up Drew gave you to surprise you and friends each time !! #RollingLikeVIP

They make it easy for you! if you're selling or searching, they can help you out. Sometimes you…read moreshould just trust the experts!!

I have been to the Chicago Theatre several times for concerts and have had experiences in all of my…read morevisits. It's an iconic Chicago landmark for catching live events. I like its ornate décor, the stadium style seats set-up which offers good stage view, the acoustics, and the overall aesthetics of this venue which makes it an ideal place to watch live events. On my recent (late June 2026) visit to see The Human League, Soft Cell, and Alison Moyet for the Generations tour, overall, I had a good experience. There were couple of issues that we had such as lack of cool air circulation inside the auditorium (it was hot and sweaty) and a couple of people standing throughout the show to dance, blatantly blocking other peoples' view and not caring about being inconsiderate and uncourteous to people behind them to which the theatre ushers had no problem with it. Otherwise, I have not had issues at this venue. So, 4.5 stars but rounded up to five. I look forward to going back here.

Beautiful building, been here for several performances. Friendly staff. Usually use SpotHero to…read morefind a decent priced parking nearby. Holds about 3,500 people I believe, so the lines for drinks etc can get very crowded. The trick for entry is to use the side entrance which has 3 security lines and moves fairly quickly.

Here to see Bruno Mars concert and we are at the 300 level seat to get drinks and food and it is…read morevery busy and it is very accessible to the bathrooms and a lot of bathrooms and tables to sit and eat at. There's air conditioner here and it feel great bc it's a hot day today. Had some locally made Chicago chips that were good (a little on the salty side but good). Expensive food but what can one do. Polish sausage is huge and really good. Forgot to take a photo of it.

Been here for Chicago Bears games but not a concert. We attended the Bruno Mars concert and it was…read morefun the concession prices and getting out of the stadium is a nightmare. I would not recommend going to a concert here, especially seating in the 300 and 400 levels. It was the worst experience trying to get down to the lower levels to exit. I swear getting seemed like it too longer than the concert itself. I wish they had people directing fans to the exits. If you get stuck in a spot where it doesn't lead you to the ramps, then you have to funnel through a 10 foot wide opening. Lastly, the concession prices are CRAZY. Overall Bruno put on an unforgettable show but Soldier Field and the logistics can be better.

I found an amazing deal for Hamilton tickets out of state and was willing to make the trek over the…read moreweekend at the price of a lifetime so I made the purchase unbeknownst to me of all the negative reviews out here. I immediately received a confirmation email of the purchase to wait for an email with details for the electronic transfer of the tickets. Mind you the show is 4 days away so after 19 hours of no further word from the seller, I worried and found all these frightening reviews so I called my bank to see about disputing the charge which included the insurance in case I needed a refund. By the way when I reached out to the insurance company using the link they sent me, it said they could not locate a policy number with my name and number. So don't bother with the insurance in my opinion- just a way to give them an extra $25. The bank suggested I try to reach out before I perused the disputed so I emailed them using the same email I got with the confirmation number. I was polite, brief and asked for an update. I received a very professional and friendly email reply within 20 minutes suggesting I wait and explaining the process a little better about waiting for the seller to contact me via email. Then not 30 minutes later I received an email with the ticket transfer from Ticketmaster and after I signed into Ticketmaster I was able to transfer the tickets easily and quickly. Maybe it was luck but all worked out splendidly for me despite many of the other horrifying reviews. Just be patient, courteous and give them a chance because once they have payment your best bet is to use kindness as your weapon of choice and see how much further you will get like I did the very first time. Hope this helps some folks but I might stick to purchasing straight from Ticketmaster in the future but if you made a purchase and don't hear back quickly just send them a nice note to ask and you might be surprised at the outcome!

Terrible - 1 hour before still didn't have tickets! Unacceptable. Basically they said sorry the…read moreseller doesn't have, here's your refund. I had my whole family with me at diner before the show and no tickets!!