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    Thurston County

    2.5 (24 reviews)
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    Services - Thurston County

    Animal shelters

    Pet adoption

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    One of my sweet Foster babies :)
    Karen C.

    The most caring, supportive animal facility in the South Sound. The people and volunteers have the biggest hearts for all animals. The employees go above and beyond for their animals - it's a beautiful and loving place. Thank you for all you do!

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    2 years ago

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    1 year ago

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    3 years ago

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    7 years ago

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    4 years ago

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    8 years ago

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    7 years ago

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    10 years ago

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    10 years ago

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    12 years ago

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    14 years ago

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    16 years ago

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    8 years ago

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    12 years ago

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    7 years ago

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    6 years ago

    I found out later the dog was returned to its owner. Was not even a stray. What a mess.

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    4 years ago

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    12 years ago

    Helpful 7
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    14 years ago

    Helpful 1
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    11 years ago

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    10 years ago

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    14 years ago

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    10 years ago

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    9 years ago

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    Grateful Dogs

    Grateful Dogs

    (89 reviews)

    UPDATE part 2: I took Juno to a second groomer to fix her haircut, and she said she's never seen a…read morecut so uneven and poorly done--and that we shouldn't have even been charged for it. I'm very disappointed in Micah's work and how rushed he was just to get Juno in and out. It only took him one hour when she's usually there for at least four. I will not be booking with Micah again and would not recommend him. We've been taking our dog to Grateful Dog for over a year and have always been happy in the past, but the last couple of appointments have been really inconsistent. This last visit was especially disappointing. I asked for a teddy bear face and got the complete opposite. There were long hairs left everywhere, we had to spend about 30 minutes at home fixing it ourselves, and honestly, I feel like I could have done a better job. It also makes sense now why payment and tips are requested before you even see your dog. The quality just hasn't been the same lately, which is a real letdown after being a loyal customer for so long. Update: I'm also upset because our dog walked in with the perfect length eyelashes, they were so cute and they cut them completely off, leaving like a centimeter. So if you don't want your dog's eyelashes shaved off, make sure you specify before dropping them off.

    Took our two dogs there for grooming & wash, upon picking them up it was apparent to us that they…read moreweren't bathed at all because both pups smelled terrible (like cage odor). Also the grooming (cut) was on a scale of 1 to 10 a 1... Won't go there again!!!

    VCA Lacey Animal Hospital

    VCA Lacey Animal Hospital

    (47 reviews)

    It has taken me a while to sit down and write a review on my experience with VCA in Lacey wa. We…read morebrought our Aussiedoodle pup in because it appeared he wasn't feeling well. We were told he was very sick. Possibly kidney failure. In order to find out for sure we would need to have testing done which was very costly. I asked if we decided to have the testing done could he be cured and she said no. So I asked if it would be cruel to bring him home with meds to keep him comfortable until we decided what to do. She said that would be fine. My brother had just passed away and I was overwhelmed. Once we were home with his meds he seemed to be doing okay. We brought him to the lake to wade. He seemed to enjoy it. Things seemed to not change so I called to see if we could get a refill of his pain meds. I went and picked them up. That evening, I went to give him his medication from the ones I picked up that day. That's when I discovered they were for another dog. It was Apoquel for itch. I didn't discover it until that evening, and it was too late to have it corrected. He cried all night without his medication. It was horrible. We brought him in early the next day and had him put to sleep. They took him away and said they would bring him back as soon as they got the iv in. They said nothing about giving him any medications. They put us in a room and shortly after they brought him in on a gurney. He was passed out from the medication, and we never had an opportunity to say our goodbyes. All we got was a quick sorry from the lady behind the desk. When I told the vet how upset I was about the medication mix-up, she said your dog is very sick. Probably kidney failure. Not, I'm sorry Takodah suffered. When we got his ashes and foot impressions back it had the wrong name. So now engraved on his ash box is the wrong name. We were told he was very sick. All we wanted was medication for a few more days to keep him comfortable, so we give him love and spend time together. It was such a horrible way let our dog go. I will forever remember my dog crying out in pain. This should have never happened! I do not advise you to use this animal hospital.

    Been going here for many years. Service was great! Everything has changed! I will not go back to…read morethe unprofessional services. Your fake welcome and visit Dr B is downright pathetic and your deceitful demeanor is like a stab. I will no longer return, No Exceptions! Shame on you! When I came in this week for appointment you were totally off. I have the right to decide how and what my my dog needs without all the high priced add on'. Shame on you. I have read many reviews referring to the same horrible experiences. Beware Does not recommend. Continued: VCA, Dr Bauer, Jennifer, and staff, I will never return! No Exceptions! For years didn't really have issues until the last year. Dr W is very rough around the edges and inconsiderate with her comments. Dr B sent me a letter to me prior to appointment (didn't receive until days after appointment)and said no longer will see my 3 legged Pomeranian or Yorkshire terrier. Dr B never mentioned this during visit, however noticed a complete change of demeanor, her deception and lack of communication lead to a very disappointing visit. Shame on you!!! Manager Jennifer should not have communication with public, very unhappy and unpleasant and unprofessional. Never responded to concern. I agreed to pay your outrageous overpriced charges until I said enough....I started questioning your continued effort of add on services, you work for us. Nothing mentioned that you chose to not trim his nails, I found out day later. Strange never a problem previously. Especially when I didn't receive a call the day after, getting shots for my terrier. I received the letter 2 days after visit but dated prior to appointment, very disturbing. Dr Bauer you didn't even give explanation for not returning, Shame on you!!! This is a blessing in disguise. No more baby talking to my dogs, paying over $10 per leg to trim nails, disrespect, lack of communication, deceptive practices, and overpriced Care. You couldn't pay me to return and will pass it on! Kelli and Theresa treated me awesome!!!

    Thurston County - animalshelters - Updated July 2026

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