Hired them to fix a very slow drip leak in a walk-in sized crawlspace. was quoted $179/h + parts…read moreand was about an hours worth of work. They did not disclose they were sending two people for this simple job and charged double the rate and total cost was $500. Tried to call them and ask why they send two people, and they said for safety reasons. I called Scottie's plumbing and they quoted $150/h and only one person. Pretty lame that I paid for one dude to just stand around for an hour.

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Did not use them. Had a couple quotes to remove and replace 2 shut off valves, which required no…read moredrywall cuts and only required to unthread, they wanted $850 for that service which was the highest quote I have seen for 30 minutes of work. They also presented full box replacement ($2000) and wanted me to sign up for a membership which added an additional $100. Obviously I said no. Go somewhere else, there is better experience for a real value out there.

Accessed a free full-house plumbing inspection offer. Really good customer service on part of the…read moreplumbers and the staff. So A+ on all that. But ... expensive. Clearing a sluggish (not fully clogged) kitchen sink drain cost over $500. Could another plumber have done it cheaper? Probably. But CPI was there, had the equipment, and that saved me having to shop around and hassle with scheduling. Could I have bought the powered snake at Home Depot and done it myself? Sure, for $200 or more, but there's no Home Depot (or Lowe's) nearby and I would have used the powered snake probably once every 10 years and had the hassle of learning how to use it and then finding space to store it. Could I just have used the manual snake I already had? Yes, but not as effective and could have damaged some of the piping. So ... cost over $500 but they were right there with good equipment and saved me hassle. Importantly, the plumber was fantastic. Invited me to shadow him. Answered lots of questions -- I learned a lot. He also tweaked a few things that didn't end up on the bill. Showed me some tips and tricks for the future. Again, A+ on quality and customer service. Pricing was the only concern, and that's set by the company, not the workers. Also, they found one major problem that had caused water damage. But after stopping that leak, they referred us to a company that gave a high bid to dry the damage -- a bid that was around $2K more than a competitor company. So I'd give 5 stars / A+ for communication, customer service, professionalism, quality of work, great staff and plumbing technicians, helpfulness, etc. But 2 or 3 stars for price competitiveness. So 4 stars overall. They do offer membership discounts and other things -- but a discount on a high priced service can still be high. Nevertheless, their work was top quality and the customer service was great. Sometimes it's worth it to pay premium prices for that peace of mind. My general advice: If it's not an emergency, get at least two quotes. And before any plumbers arrive, research reasonable charges for things like snaking a drain, replacing appliances, etc. Then be clear in your own mind on how you want to balance cost, company reputation, quality of work, Yelp reviews, you name it. Will I go through CPI again? Sure. Good company and you get what you pay for.

On time and worked all the way through the problem for a great price! Not afraid to bring in more…read morepeople to finish the same day!

Great work with the heat pump install, Brian and Randy (or Andy, sorry, a little hard of hearing) ,…read morevery professional and they were sure respectful of our home and grounds (a wonderful job)! And a shout out to Sarah our wonderful sales coordinator!

John from Golden Plumbing was great in providing honest and timely service. After a recent deep…read morefreeze he was able to come to the rescue and get everything back to working order. Would definitely recommend this company to all.

From the owner: The owner of Golden Plumbing has completed a 5 year state approved plumbing apprenticeship. He has…read morework in the plumbing industry professionally for 25 years. He started as a Pipefitter working with his dad at age 14. If you want to hire the most experienced and most educated plumber on Whidbey Island, then Golden Plumbing should be your first call.

Called them. Got a great price for a new 50 gallon water heater replacement and removal of old one…read more It saved me thousands compared to other quotes from other plumber services. God bless.

Arrived on time and did a quality job in a timely manner. I'm very pleased and won't hesitate to…read morerecommend this company to others.

First of all, getting a accurate estimate from them is impossible. But we agreed to time and…read morematerials. What I didn't know is that time and materials means sending out two plumbers, one who just started with the company and had no experience, and the other "experienced" plumber who put in a connection that violated code. I paid the original bill for the work. Then after discussing the job with another plumber he indicated that their work does not meet code. I called and they indicated they would send someone out to fix it, which they did. And then they sent me an additional bill for fixing their substandard work, charging me labor and materials. I complained and they took off the labor, but still charged materials. Stay away from Harbor Plumbing, they used to be a good company, but you can bet I am not using them for the rest of my plumbing needs.

These guys showed commitment to a plumbing job that had multiple leaks after the 1st & 2nd efforts…read more There were some difficulties but the team came back and fixed our pump house plumbing within 48 hours of calling about the 2nd leak. We do appreciate them fixing the mistake and completing the repairs, but we will still have some work to do to repair the pump house in general.

Extremely fair pricing. Mike did not waste anytime and replaced the hose bib valve promptly. The…read moreonly reason why I gave them 4 and not 5 stars, was because they could not assist with an emergency service I needed on another plumbing repair. I had to rely on a big 3 company (plumbing, HVAC, electrical) which are the true scammers of this trade. Scotties is one of the few honest plumbers on the island, sounds like he is moving into retirement. Get these services while you can. For those that posted negative reviews I cannot say I had any negative experience.

They are the first contractors I've ever called that actually answered the phone on the first try,…read moreforget just getting back the same day. They arrived when they said they would and were fast, friendly, and professional. The job started as what I thought would be a quick "do it yourself" PRV install but 2 other things went wrong I had no idea about and needed help. They ended up tracking down and quickly correcting two other issues getting my water back up in a couple of hours as well as getting the valve installed for me. I will never hesitate to call them again for any other plumbing issues I have

Our HWH needed replacement, and Hobi plumbing did a super great job! Ask for Quinn - he is…read moreconscientious, works efficiently and is very friendly. Shout out to Hobi! Mark.

Awesome response. They called me back in less than an hour and already had someone on SanJuan…read more The team was able to add a house shutoff same day. Unfortunately the water leak was between the meter and the house. We are working together to make new plans and fix old slow problems in the house.

BEWARE!!! The worst customer service!!!! Initially WIP were very responsive and came out right away…read moreto fix my pilot. As he was leaving he told me to call if it the new pilot didn't work. Not even 2 hours later the pilot was out. I have called 6 times and left 4 messages over the past 7 days. Clearly, they don't stand behind their work. I have been without hot water for 3 weeks and am now looking to purchase a whole new unit. Terrible customer service!

I couldn't tell you if they do a good job or not because I can't get them to come out. I can…read moreunderstand being too busy at the time I called, but to completely ignore 2 phone calls where I asked Jon to please at least call me back if he could not find the time to replace my garbage disposal so I can try to get someone else is unprofessional and rude. A business who can't return phone calls and leave people hanging with a problem can't be trusted in my experience. Good service with many businesses in the field of home repairs is hard to find on or in the surrounding areas of the Island. Such a shame. Returning phone calls is an easy thing to do. Oh well, guess I need to learn how to do these things myself. Definitely won't be calling Whidbey Island Plumbing again. In fact, I'll make a point of not recommending them when asked if I know a good plumber. Denise Nelson Oak Harbor, WA

I had an exceptional experience with AAA Water Heaters. When our water heater encountered issues,…read moretheir arrival was incredibly fast, and they got straight to work without any delay. What I appreciated most was that while working efficiently, the technician took the time to explain exactly why each repair was necessary. He quickly replaced the flame sensor and the igniter, getting the system back up and running in no time. He also noticed that the pressure in our underfloor heating system was insufficient, which could cause air bubbles and eventually damage the water pump over time, so he kindly adjusted and increased the pressure for us. In addition to the quick fixes, he provided valuable maintenance advice, explaining how often a gas water heater should be serviced. He also detailed why DIY maintenance is not recommended and why professional service is crucial for safety and longevity. The service was highly professional, efficient, and educational. I am very satisfied with their quality work and would highly recommend them!

Bob came in the day after thanksgiving when our water heater decided it was time to give. From…read moreonline quote to heater replacement was about 4hrs. Crazy fast turnaround, quality work and friendly plumber. Hard to beat! The price he quoted us seemed very reasonable compared to other quotes we got. Less than $2500 for a 50gl Rheem gas heater, all in!