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    Harbor

    2.0 (7 reviews)
    Closed • 9:00 am - 5:00 pm

    Services - Harbor

    Plumbing inspection

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    CPI Plumbing, Heating & Cooling - The guys got down and dirty locating the break

    CPI Plumbing, Heating & Cooling

    (107 reviews)

    Did not use them. Had a couple quotes to remove and replace 2 shut off valves, which required no…read moredrywall cuts and only required to unthread, they wanted $850 for that service which was the highest quote I have seen for 30 minutes of work. They also presented full box replacement ($2000) and wanted me to sign up for a membership which added an additional $100. Obviously I said no. Go somewhere else, there is better experience for a real value out there.

    Accessed a free full-house plumbing inspection offer. Really good customer service on part of the…read moreplumbers and the staff. So A+ on all that. But ... expensive. Clearing a sluggish (not fully clogged) kitchen sink drain cost over $500. Could another plumber have done it cheaper? Probably. But CPI was there, had the equipment, and that saved me having to shop around and hassle with scheduling. Could I have bought the powered snake at Home Depot and done it myself? Sure, for $200 or more, but there's no Home Depot (or Lowe's) nearby and I would have used the powered snake probably once every 10 years and had the hassle of learning how to use it and then finding space to store it. Could I just have used the manual snake I already had? Yes, but not as effective and could have damaged some of the piping. So ... cost over $500 but they were right there with good equipment and saved me hassle. Importantly, the plumber was fantastic. Invited me to shadow him. Answered lots of questions -- I learned a lot. He also tweaked a few things that didn't end up on the bill. Showed me some tips and tricks for the future. Again, A+ on quality and customer service. Pricing was the only concern, and that's set by the company, not the workers. Also, they found one major problem that had caused water damage. But after stopping that leak, they referred us to a company that gave a high bid to dry the damage -- a bid that was around $2K more than a competitor company. So I'd give 5 stars / A+ for communication, customer service, professionalism, quality of work, great staff and plumbing technicians, helpfulness, etc. But 2 or 3 stars for price competitiveness. So 4 stars overall. They do offer membership discounts and other things -- but a discount on a high priced service can still be high. Nevertheless, their work was top quality and the customer service was great. Sometimes it's worth it to pay premium prices for that peace of mind. My general advice: If it's not an emergency, get at least two quotes. And before any plumbers arrive, research reasonable charges for things like snaking a drain, replacing appliances, etc. Then be clear in your own mind on how you want to balance cost, company reputation, quality of work, Yelp reviews, you name it. Will I go through CPI again? Sure. Good company and you get what you pay for.

    Harbor - plumbing - Updated October 2026

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