Ben at Whitelaw Plumbing took care of an issue at my home and, when a follow-up problem came up, he…read moreultimately stepped up and made it right. He owned the situation, communicated clearly once we reconnected, and handled the resolution professionally. I respect anyone who stands behind their work, and Ben did that. I'd call him again based on how he handled the end-to-end experience.

My experience was excellent with Dan and his assistant Leo putting a new hot water tank plus an…read moreexpansion tank in the small utility room of our condo. They were polite, pleasant and cleaned up very nicely after finishing the installation.. Thank you, Whitelaw Plumbing!

On time and worked all the way through the problem for a great price! Not afraid to bring in more…read morepeople to finish the same day!

Great work with the heat pump install, Brian and Randy (or Andy, sorry, a little hard of hearing) ,…read morevery professional and they were sure respectful of our home and grounds (a wonderful job)! And a shout out to Sarah our wonderful sales coordinator!

Friendly and courteous, but very expensive. $2500 quote to replace the sink I bought from Home…read moreDepot.

DO NOT GIVE THEM YOUR MONEY…read more Situation: water heater is out Their solution: Plumber gave no options to either replace or repair. He went straight to descaling the heater and saying he will order/replace the part. Outcome: Nicole says the part was "rush delivered" twice and it was the WRONG PART TWICE. (This is over the course of a month). Nicole continually blames us for not replacing the heater even though she ordered the wrong part twice and the plumber did NOT give us consent to descale the heater AND he did NOT recommend to replace it. Overall Review: Favinger is the most DISORGANIZED organization. Take your business elsewhere.

Absolutely recommend Alpine for your heating and AC needs. From install to maintenance, they're…read moregreat! Good communications and fair prices

I had a new AC system installed. Gary, the owner, and Jimmy, the installer were awesome. The whole…read moreprocess from estimate to installation was outstanding. I highly recommend them for all your HVAC needs.

I contacted The Plumbing Guys as well as 3 others for estimates to address the problem (toilet…read moreleaking at the base when flushed). The Plumbing Guys responded sooner than others, provided a clear and reasonable estimate, and then scheduled a day for the work. The work was done on time, as described, & there were no hidden charges. In addition, I got a little advice about other plumbing related issues I wondered about. I really appreciated the quality work, the timely responses, and the respectful way they all interacted with me. Definitely recommended with no reservations.

Reliable, professional and expedient. They came the day after I called to do the install of two…read moretoilets.

Hired them to fix a very slow drip leak in a walk-in sized crawlspace. was quoted $179/h + parts…read moreand was about an hours worth of work. They did not disclose they were sending two people for this simple job and charged double the rate and total cost was $500. Tried to call them and ask why they send two people, and they said for safety reasons. I called Scottie's plumbing and they quoted $150/h and only one person. Pretty lame that I paid for one dude to just stand around for an hour.

From the owner: Whidbey Island Plumbing | Reimagined…read more Proudly serving Island County with expert plumbing solutions built on integrity, precision, and customer care. At Legacy Plumbing Group LLC, we’re redefining what it means to work with a plumber — combining professional craftsmanship with a seamless, respectful experience from start to finish. From routine repairs to full system upgrades, we handle residential plumbing with care and transparency. Our licensed team is responsive, easy to communicate with, and focused on doing the job right the first time. No hidden fees, no gimmicks — just honest work and dependable service. We specialize in: • Water Heater Installation and Repair • Pipe Replacements • Fixture Upgrades • Drain Clearing • General Plumbing Maintenance • Water and Sewer Line Excavation Need same-day service or flexible scheduling? We’ve got you covered. Call today to see why property management companies, owners, investors and homeowners across Whidbey Island are making the switch to Legacy Plumbing Group LLC.

Consummate professional. Answering questions honestly. Timely response, prompt and very…read morecompetent. Asked questions and demonstrated where they system was going bad and how to prevent problems in the future. Very honest and transparent. Without question I would call North Sound again and highly recommend you consider them. Photo is of the top of the 18yr old water heater which was replaced. Eric found the pressure valve mount had melted.

Sir Eric is the best. I can't emphasize how grateful I am that I found him and his company. Prompt,…read moreHonest, Reliable and Knowledgable. He will take care of everything. From removal, installing, disposing and permit. Don't look elsewhere.

I would give a zero if possible. This company showed up on the job when needed in an emergency I…read morewill give them credit for that. BUT, quoted $6500 flat rate to unclog a water service. Yes, you read that right, $6500. Didn't even utilize vaseline. He spent two hours and 15 minutes total on site. Refused to itemize bill, and non negotiable on the flat rate. DO NOT use this company in an emergency, or at all for that matter.

Wow ! Cost us $1200 to reset a toilet. Stay very very far away from these guys. 1/2 hour to…read morecomplete the job. Called to talk to owner manager about the bill and he thought the bill was fair and no adjustments were given. Second toilet had a leak between bowl and tank. Plumber said he fixed it. This morning after use the toilet had water around it's base. STILL LEAKING I made the mistake of not checking yelp reviews! Apparently I am not the first person this business has over charged.

CM Heating did an excellent job from the first person who came put and talked us through our new…read moreHVAC systems options to the installers and most recently, Tobin, who came out and inspected a potential problem I reported and provided a ton of great information so we can optimize efficiency and longevity of our systems. Everyone has been really great to work with. May 2024 - I finally scheduled our annual maintenance. They sent James out. He was fantastic. A wealth of knowledge, polite and professional. I signed up for the annual maintenance plan to save money. He made good recommendations based on my needs and concerns of my allergies. Much appreciated! 2026 update - our heat pump stopped working and needed replacement parts. I paid for them to send a tech to diagnose it and they followed through with the work which is under the 10-year warranty. Tech, Hagen was very nice and professional and made sure to answer all of my questions. Kudos to the office staff, Brittny, Erin and everyone who took my calls while I was eagerly waiting for parts & repair. They treated me very kindly and proactively communicated each step of the way. I hope that this fix lasts a long time, or at least until we upgrade to a newer, more environmentally friendly unit.

The salesman from CM Heating came out to quote a new heat pump and furnace. That same night, our…read morefurnace stopped working completely. I had to call them five times before they finally sent someone. Turns out the salesman hadn't secured the door properly, so the safety switch never engaged -- a super easy fix. We had a cold night with small kids in the house and they showed zero urgency fixing a problem they caused. Their quote was also the highest I got. I don't blame the salesman for the mistake, but the company doesn't stand behind their work at all. I'd never use them again and wouldn't recommend them to anyone.