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3 months ago

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1 year ago

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5 years ago

Mike was available to help us with moving a water heater. He was awesome! Got the job done quickly, the guy invented the word hustle!

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Whitelaw Plumbing

Whitelaw Plumbing

(81 reviews)

I recently had my water heating tank fail. I called around to get estimates and availability in my…read morearea and found that most of the plumbers that responded wanted to rip out the current system I have and replace it with a new system that would cost us thousands of dollars, not to mention the mess of opening, closing, and patching walls. After all, we purchased this newly built house 4 years ago. Ben at Whitelaw was the only plumber that was actually helpful. We corresponded by text and he wondered why I didn't just replace the failing tank because it was under warranty. The builder of our new gated community was not good about supplying us with the needed documentation, so I thought that I'd investigate with the manufacturer to see how I could get this tank replaced under warranty. And yes indeed it was under warranty!! It took a little time but I was finally able to provide the proper documentation. Unfortunately, they would only cover the warranty if the company was not listed with them. I say this because I really wanted Ben to do the work but his company was not listed with them. He was the only competent and truthful plumber I spoke with. All the others wanted to charge me thousands of dollar when the real solution only ended costing me the labor for changing out the tank. I wasn't able to use him for this job, but will put him at the top of my list for the next plumbing job I need done. I can attest to the fact that he offers 5-star service and is honest, as you can see by his other 5-star reviews. Thanks Ben!

Ben and his crew, Daniel and Leo, are punctual, professional, considerate, courteous, tidy and…read morethorough in their work. We had plumbing put in to add a stack w/d and I'm very pleased with the job done.

Legacy Plumbing Group

Legacy Plumbing Group

(1 review)

Hired them to fix a very slow drip leak in a walk-in sized crawlspace. was quoted $179/h + parts…read moreand was about an hours worth of work. They did not disclose they were sending two people for this simple job and charged double the rate and total cost was $500. Tried to call them and ask why they send two people, and they said for safety reasons. I called Scottie's plumbing and they quoted $150/h and only one person. Pretty lame that I paid for one dude to just stand around for an hour.

From the owner: Whidbey Island Plumbing | Reimagined…read more Proudly serving Island County with expert plumbing solutions built on integrity, precision, and customer care. At Legacy Plumbing Group LLC, we’re redefining what it means to work with a plumber — combining professional craftsmanship with a seamless, respectful experience from start to finish. From routine repairs to full system upgrades, we handle residential plumbing with care and transparency. Our licensed team is responsive, easy to communicate with, and focused on doing the job right the first time. No hidden fees, no gimmicks — just honest work and dependable service. We specialize in: • Water Heater Installation and Repair • Pipe Replacements • Fixture Upgrades • Drain Clearing • General Plumbing Maintenance • Water and Sewer Line Excavation Need same-day service or flexible scheduling? We’ve got you covered. Call today to see why property management companies, owners, investors and homeowners across Whidbey Island are making the switch to Legacy Plumbing Group LLC.

CM Heating

CM Heating

(227 reviews)

CM Heating Review…read more We decided to go with CM Heating for several reasons. Their reviews online were very good. I talked to my neighbors to hear what their experience was and CM Heating name was brought up a couple times as a stand out company. The sales person Amber was very professional and gave us a ton of information. She was instantly responsive when I had questions. We got 3 bids for this job. I took all the information and used AI to compare the mountain of info to get its take in the bids. Cm Heating consistently had the edge over the others. The main reason was the warranty. If you are spending a fair amount of money, you need a good warranty. All said and done CM Heating was the winner Getting an install date was a breeze. All the detail work was handled by them. The office sent me the permits to print and post. Install Day I was notified of the time they would arrive and the guys were right on time Tim and Melvin sized up the job and jumped in at full speed. Melvin worked on the furnace Tim on the Heat Pump. These guys never stopped the entire time except when my wife brought them some home made chocolate chip cookies. I was very impressed with their performance. We had questions along the way and they provided answers immediately. Great trustworthy people. By the time they were done all the areas were spotless. Obviously I made the correct decision going with CM Heating and I would highly recommend them

We've used CM for heat pump installations in two houses. Most recently, we purchased a heat pump in…read more2019. When it stopped heating in Winter (thankfully, we have back-up propane), CM quoted us $3,200 for a thermal expansion valve (TXV) replacement. They explicitly said that while the parts were covered under warranty, the labor was not. We got a second opinion -- and while the part failed, the second company pointed out that we had a 10 year parts and labor warranty (he was easily able to get to this info, which means CM should have, too -- especially since they sold it to me). I've now called CM several times to inform them that they need to cover the repair, but I've been ghosted. I assume this is likely because they can charge a higher rate for labor on a customer-pay job than they can be paid by the warranty company and are hoping I'll go to another company, but I have no proof of that. As far as I'm concerned, they sold me the unit and the warranty -- and they can do the repair. Once the warranty is over? I'll never deal with CM again.

Hobi Plumbing - plumbing - Updated October 2026

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