We had them install a new furnace in 2019 and it was a lot less expensive than we thought it would…read morebe. Since then their service has been very professional and all the techs we've met were very friendly and helpful. Recently a part went out on the furnace and they replaced it at no charge under the warranty. I can recommend them with confidence

Well I spent thousands of dollars with them for a new heating and ac system. It is really sad that…read morewhen I try to contact them I get either an answering machine or someone who says I will get a call back. Then I never get called back. This has happened more than once over the last few years. They were in contact with me alot when I was buying the system and when they wanted the second half of the payment after the install. But since then they don't seem to care. So I don't recommend that you use this company if you want any after install service. I love the new system but I wish I would have used a different company to buy it. Update: I had a different company come and service my AC. Come to find out there was a really slow leak ever since the installation. A small valve was bad and bent at the top. When the original installation was done they told me there was a small amount of freon missing on the first check up and they would see where it was on the next service. But I have not been able to reach them since. It cost me 450 dollars with a different company to fix it. It should have been a warranty situation but Nordic was not nice enough to return my calls. They were referred to me by Fisher Construction Group so I thought I was making a good choice. But my choice has been a major disappointment!

On time and worked all the way through the problem for a great price! Not afraid to bring in more…read morepeople to finish the same day!

Great work with the heat pump install, Brian and Randy (or Andy, sorry, a little hard of hearing) ,…read morevery professional and they were sure respectful of our home and grounds (a wonderful job)! And a shout out to Sarah our wonderful sales coordinator!

Technician was very knowledgeable. Was very helpful. He…read morerecommended another vender when he realized his servers were an over kill. When does that ever happen?

Great work and highly recommended. We'd had some issues with underfloor heating, but everything is…read moregreat now, thanks to them.

February 25, 2023 I had my original furnace installed by…read morethem in 2004. I am now planning to replace it as it has been 19 years so called them for service and a quote. To cut through the chase, they were super unresponsive after the initial visit. I have sent multiple emails to the service person and through the office person. She repeatedly said she would forward them to the person who does the quotes. This has been a super frustrating experience dealing with them. Totally unresponsive, unprofessional, and enough to convince me to stay away from them. This should have been a easy sale for them for a new replacement furnace - $7000 or so but forget them. Look else where as I did and save yourself a lot of frustration. Lots of other good HAVC companies out there and most very competitive.

This is a great heating contractor. Installed a new furnace and air conditioner and did a quality…read morejob. Came on time, finished on time and reasonably priced. Great follow up. I would recommend them to my family or friends. Thanks GAP

The initial response was quick. They were able to come to the property and check the furnace. They…read morerecommended to replace the furnace after looking at it. So we scheduled for the replacement on the following Thursday/Friday. On Tuesday, they emailed me the contract and asked for the initial payment. Over the phone call, Hailey told me the furnace is already in stock and she asked me to send the contract and check over the mail. I reminded her that they may not receive the mail by Friday due to the delivery time. I even offered to pay over the phone. She confirmed sending via mail is fine. On Friday morning, I sent an email checking when will they come to install the furnace. Greg responded back saying they weren't be able to contact me, they don't have the furnace in stock, and they haven't received the payment and the contract. So they won't be able to install it as we agreed earlier. Later he email again saying the have the furnace in stock and I have to pay the full price over the phone before they can come out for the job. Obviously they don't have communication internally and treated customer very rudely. We are very disappointed with the experience.

Same day service at no extra charge when my heating went out! Explained issues in great detail and…read moresuggested future maintenance with timeframe to keep my unexpected cost down. Professional, courteous and now we are warm and cozy!

Great service on heat pump, throughly explained all maintenance procedures. Noted how the system…read morecould be improved. Will be scheduling a summer checkup on the a/c. Prices for routine maintenance are in line with competitors, however the service provided is better creating the best value.

A&R Hvac is amazing! They came out and serviced my parents ductless system. They showed up exactly…read morewhen they said they would and charged what was quoted. They did an excellent job!! I would recommend them to anyone and everyone!

Be very clear with which services are expected and what the cost will be when getting someone from…read moreSkagit Plumbing to come to your residence. I was told that for a blocked laundry floor drain, someone would come out and use a camera to see what the problem was in a diagnostic visit. When the guy came out, he didn't use a camera or even a snake tool. Based off of no information other than what I gave over email, says it'll be $600-700 to use the snake tool to explore the drain. It ended up being $90+ for him to do nothing to solve the problem, and tell me essentially that my options were to ignore the problem or fill the drain with concrete to abandon it.

Thalen was the plumber that performed several jobs at our house. He was knowledgeable,…read moreprofessional, and friendly. He praised Skagit Plumbing and their training. We couldn't be any happier with this thorough young man. Excellent job Thalen and great job Skagit Plumbing in your hiring of such knowledgeable employees.

Excellent workmanship for replacing a malfunctioning less than 4 year old heat pump cooling &…read moreheating system. Quick; all electrical, mechanical, assembly, sealing and testing done in one day...even fabricating at the last minute, a new air filter port inside the garage so I don't have to climb up a ladder in the hallway. Saved us money from having another vendor install. Happy we got it done.

In January, 2026 Barron came out to repair our heating system which they had installed. We were…read morewithout heat or hot water. This should have been handled as an "emergency" but was not. When a tech came out after 3 days of waiting (it was 30 degrees outside) he claimed he fixed the system and it was "fully operable". It lasted 5 days and went out again. Again they took their time coming out even though we were again within heat or hot water - for going on 10 days. We are in our 80's and this was unacceptable at best. A tech came out but could not fix the heating system - he was not sure what was wrong. My impression was that Barron should be able to repair a system they installed! Long story short - called a different company - they came out - diagnosed a bad heat pump and had the system up and running in 2 days!! Not happy about this kind of service.