Came here today for two state inspections and the process was so easy! Online bookings fill up…read morealmost two weeks in advance, so I called and they were able to schedule me only two days later instead of me having two wait the full two weeks. Employees were very friendly! Everything was so easy and I was only in for about twenty minutes. Other customers in the lobby were talking about how much they love this place, as well.

Was in a bind on my last day off prior to next one being 10 days out. Did not realize my emissions…read moretest I had done in November from another shop only lasted 60 days. Showed up to DMV to renew license plate and they informed me I needed another one done. Called LTS to see if it would be possible to get A same day emissions test performed and they got me in within 20 minutes. Incredible service, sitting here in the lobby listening to the praise and worship they have playing on their radio and feeling very thankful.

I went on 3/30/26. I left my honda accord at the shop from 8:30 am - 4:30 pm. I went in for tire…read morerotation and alignment. I was their diagnostic machine indicates transmission problem. My cat was making a whirling sound. So, I took my Honda to dealership where I am told, I need two new tires- sound gone, and recommend an alignment How did the tire shop miss it, i don't know. .. Yes, I called and talked the to Mark, who said I should have brought it back. You misdiagnosed my car and bring it back. I asked for the refund of the money spent another they did on the car for my inconvenience, and they have left me on hold. Said someone would get back to me but no has... buyer beware

Had Multiple issues on June 11th 2026. Seriously the worst service I have ever received…read more For starters they linked the car to the wrong account. I have used plaza countless times and have my own name and account but they linked it to the previous car owner. Second I scheduled an appointment online. When I arrived at 8am I told the employees my name and that I scheduled an appointment through the website I was told that those appointments don't mean anything and that there are 4 people ahead of me. I was told they would get my car back in 45min. Over 2 HOURS LATER at 10:48am they give me a call stating I need new front brakes so I agree to the additional service. At 2:51 pm I call to check on the status of my car and they tell me they just started on it a few minutes ago because they were waiting on the brakes to come in. Should have mentioned it would be a 4 hour wait over the phone. So finally at 4:59pm I get a call saying my car is ready to be picked up. Once I get my car picked up and head home I realize they lost my rear passenger hub cap. Mind you this is the second time plaza has lost one of my hubcaps. It's mind blowing it takes 7 hours to do an alignment tire rotation and change the front brakes. It cost me over $550 and I'm missing a hubcap. Seriously the worst service I have ever received I will never be back. Day 2 I go up to plaza first thing the next morning to talk to them in person about the missing hubcap. The assistant manager told me if I can find a cheap used one bring him the bill and he will pay it. Sorry but I will not be buying a used one. I feel as a business who just got over $500 from a customer the least you can do is replace the part you didn't put back on. I called the customer service line that was commented to me. I was told someone from their leadership team would call me in 24 - 48 hours. The 48 hours came and went no phone call. I then called back and was told I would receive a call the same day. That day came and went no phone call. So moral of the story plaza tire doesn't care about helping they only use the same copy and paste reply to show face. DO EVERYTHING YOU CAN TO AVOID PLAZA TIRE!!!

My father in law has taken his vehicle to Fred's in Wentzville regularly for quite a while. When I…read morebought it from him, I continued to take it to Wentzville and was always very happy with the svc I received. When I figured out they had a st charles location I was happy because it was closer to home. The car was overheating so I took it to them. The said they ran a pressure test, it was my head gasket(s), and would cost me $6000.00 to fix. I then took it to another mechanic who ran a pressure test that clearly showed it was just a water pump and it cost me under $500. So they either never ran a pressure test, and just made something up, or they have no idea what they are doing! Either way, I will NEVER give them another dime of my money.

I have a 1999 Dodge pickup I often drive to our MO farm with. Had a warning at a gas station it…read moreappeared to be leaking fluid. I could not get the hood up. I drove to Fred's mostly because they were close. So glad I did. After only a few minutes wait the manager and mechanic came out to check the truck. The mechanic checked every thing and reassured me I could drive safely home. No charge! Definitely stop again! If stranded on I 70 going to them!

We have been taking our vehicles to this establishment for decades. They are always accommodating…read moreand very fair. We're treated with respect and know we're valued customers. The men in the shop are extremely respectful and friendly. I would not trust my vehicles either any place else. Thanks Kevin and the boys!

Easy scheduling, i got there early even and they got me In…read moreand out quick. Great service! I found my go to auto place in the area.

Had to tow the car after hours. When I called the next day to see how long it would take to get an…read moreappointment for repair, the response was "next week". When I asked if they could give me an idea what day in the next week, I got told "look, I'll get to it when I get to it. I have 35 other clipboards so I'm real busy here and if you don't like it, you can just call your tow truck and go somewhere else." So that is what I did. Affordable Automotive is just up the road and they are always professional and great service.

This is the only auto repair I entrust my business. I've had numerous vehicles and been to several…read moredifferent repair shops in my day. Bud's has everyone else beat when it comes to price, quality of service, honesty and time. I've had a lot of work done by them and have never been disappointed or felt as though I was being taken advantage of. I recommend them to everyone I know and this review is for those I don't know but who are in need of the best service possible by a team of people who will give it to you straight and charge a fair price!

College son took car to St Charles Telle for a Missouri safety inspection. Front brakes had just…read morebeen changed a month before at a local shop, and they said the rear brakes should be good for another 9 months. Telle failed the rear brakes saying they were below a1/16" and that they looked like the originals. They quoted him $700 to replace. The next weekend I bought part to replace them and when I disassembled I found brake pads had over 1/8" and rotors were good so they didn't actually need to be done. Was it an inexperienced tech, or a way to get revenue because they don't make money on inspections? Either way, we won't be back!

I've been going to this Telle location for about 8 years, and they've always been professional and…read moretaken care of my car (over 150K miles now, and still in great shape). I've never felt scammed or pressured or talked down to, they are upfront with the repairs and costs and answer my questions without making me feel like a car-dummy (which I am). I really like some of the new tech-y services they offer now, sending me a text with photos and details of everything they've done, things we need to watch (but not worry about), etc. All of the guys at the front desk are super-friendly too!

I had a used engine installed in my 2004 Silverado last year. I was unsure if replacing the engine…read morewas the right thing to do in an old truck. I'm glad I did. The truck has been running great. Riverside has a process they go through to keep their sanity and serve their customers (If you have a little time). Replacing an engine may not be for everyone or every vehicle, but I'm glad I did.

Small HIDDEN Secret in north St Charles, MO just off of Hwy 94. Tony, Cass & the rest of the crew…read moreare dedicated to fixing your car as if it were their own. Reliable, Trustworthy, Timely, Honest, Respectful. They are the honest-to-goodness real deal. Tell them Marsha sent you.