This review is strictly for our interactions with the front counter staff since we never saw any of…read morethe clinicians. After multiple phone calls, I was able to schedule an appointment for my daughter that was 6 weeks out. Our appt was for 3 pm on Friday afternoon. Due to some traffic, we were running a few minutes late (my bad!). At 3:04, I called to let them know we are on the way. I was placed on hold and by the time we were in line at the office (3:07), I was still holding on the phone. The waiting room was packed with people, so it's doubtful that they were running on time. So, I checked in with the rude, grumpy front counter lady at 3:08, who barked "you're late, so you'll need to reschedule". Seriously?! No thanks!

Absolutely terrible. Horrendous customer service/communication. Well often times DME 's are…read moremandated from your insurance companies you still have a choice! I have never been treated by a such a snotty person on the phone. While she did try to correct and sound pleasant it was clear she didn't really care. This location is not their location, they moved two years ago... Without updating their location. It's no wonder patients can't find them. I would happily talk to a regional or local management person about my experience with Hanger.

What a wonderful group of professionals! My father suffered from a neuroma on his left foot for 2…read more1/2 years until he finally got the medical care he needed at UC Davis. The physicians were conservative and had him work through a couple months of different therapeutic solutions until ultimately it was decided that he needed surgery. Post surgery his UC Davis doctor referred us to Scurti Orthotics. This family run business is professional, caring, and ethical. At his first appointment, they measured his foot then created a mold to make sure that the orthotics they were building were custom to his foot and concerns. My father also has a size 15 foot and has had difficulty his whole life finding footwear. He often has to send away mail order for his shoes. So, while we were at this appointment, he was able to try on several shoes, but ultimately placed an order for the right sizing in the colors that he wanted. They had him come back after they had built his customized orthotics and the shoes he ordered had arrived. His second appointment they fit him with the orthotics and the new shoes. On the first try he was still experiencing some discomfort so they made a minor change in their shop and brought it back out for him to try again. He slipped his foot in the shoes and it worked. All he could say as he was walking and smiling was "unbelievable". Thank you gentlemen you've made my Dad very happy and comfortable again.

Dave is a caring, compassionate, highly skilled orthotist who brings a high level of skill when…read moreassessing clients' needs. He takes a great deal of time examining the client to gain a detailed understanding of what is needed to improve the quality of that person's life. His work has transformed the way. I am able to wear shoes and how I am able to walk successfully without pain or balance problems. I highly recommend Dave for ongoing orthopedic needs!

I want to note that the front office staff are excellent--very professional, helpful, and…read morecommunicative. They deserve 5 star . . .

Great care here at Collier! Came here for specific brace and adjuster Nick is awesome - he had to…read moretweak my brace a couple of times to get it to fit to perfection but he did it! Have to use something while waiting 8-months for knee replacement. Staff is friendly and gets me in last minute a few times - thankful they are accommodating!!

5 Star service from the entire team at RCP&O!!…read more Very knowledgeable and helpful in building and fitting my first (and hopefully only!!) prosthetic leg..,walked on the new leg on my first fitting visit...7+ months later, zero issues... They turned what could have been a really bad situation into a highly acceptable and liveable life!! Follow-up visits are no problem and they are very responsive to e-mails and phone calls... Highly recommended by my medical team, and I can see why!

I've had a wonderful experience working with Kelsey, an orthotist at River City Orthotics in…read moreSacramento. I also found Michelle and the other office staff to be very friendly and accommodating. Before seeing Kelsey, I had pretty severe, continuous foot pain the past 2 + years. Physical therapy did help to reduce the pain, but the problem persisted. I'm not able to tolerate Ibuprofen or cortisone injections so the podiatrists and orthopedic doctors I saw were not able to help me without surgery which I really wanted to avoid. My only remaining option was to try custom orthotics and I'm so glad I did! Kelsey is very kind, knowledgeable, and is an excellent listener. She fitted me carefully and addressed my specific needs when customizing the orthotics in order to ensure proper alignment and comfort. She explained what needed to be done and why and gave me excellent advice re: how to use and" break in" the orthotics a little at a time. She was also happy to have me come back and continue to "tweak" the orthotics as I adjusted to them in order to get the optimal fit. Service was quick and the price was very reasonable. My husband and I were scheduled to take a trip out of the country so Kelsey worked me in quickly so that I would have the orthotics in time for our vacation. My feet have definitely improved and I am beyond grateful!

So as most people will say from the outside the building looks like it should be condemned. lol but…read moreonce you are inside it gets better. The staff were friendly and knowledgeable. I went in because I am in need of an ACL supportive brace. The only sucky part is it will take a month to get the braces. ‍‍ The biggest saving grace of this place is the staff.

First of all, the only reason I gave them two stars was for the staff. Other than that, this clinic…read moreis a dumpster fire. I had an appointment last year during April, he measured the boot and said that be 3 to 4 weeks. Granted it took seven weeks to be done. I went in and got the new boot and lo and behold it fit. But all of a sudden, the boot started rubbing on the right side of my shoe. I called them and I rescheduled for them to take a closer look at it. I went in and he said oh we can just shave it down on the right side and shave it down on the back. And I said OK. We did all of that and the boot still didn't fit, so he said " I'm gonna call the specialist and get back to you in about a week" 4 weeks went by and I finally got a call from the orthopedics. I'm sorry we're gonna have to do a whole new boot... this time it was August (still haven't fixed the original problem) it finally showed up, and there was problems from the get go. So again, we have to shave it down and that didn't fix the problem. So the doctor says, I'm gonna call my doctor friend and I'll get back to you in 3 to 4 weeks. Now it's the November, and finally, I have an appointment to fix the misalignment of the boot. We go in again, hoping that this would be the last time. Boy it was not. The boot didn't fit right, so I told them that and he said " OK I'm gonna reach out to a friend of mine with a different boot manufacturer and I'll get right back to you" four weeks transpired, and he says we're gonna switch to the new boot manufacturer based in Minneapolis... we're gonna need to do a third measurement. So we do the third measurement and he says it will be done in three weeks after the holidays. Perfect... then I get a call December 20 and my surprise it's more bad news. " apparently the boot broke and it's gonna be a month before they get to it because it's the holidays. I got a call from UC Davis and asked how's it going and I told them that the orthopedics that I was recommended to was a disaster. And he said " that doesn't surprise me, Hanger is the worst at that kind of stuff" long story short, I should've never gone to hanger. Worst company I have ever been with. Again, the only reason I give him three stars is the staff.

I take back the previous review I posted on Yelp. Synergy went out of their way to assist me with…read morephenomenal customer service. They took the time to make my experience a positive one. I would highly recommend Synergy to amputees looking for a dependable Prostheses.

I,m writing this review going on what my girlfriend has told me so far about this company. She had…read moreher leg amputated below her left knee in april. Has really been going through it because she hasn't been able to get to tracy to get started on getting her prosthetic. She was outside getting some fresh air when one of the guys that work there ( On my next review i'll have his name for recognition). came up to her and said they would take care of her and have her up and learning how to walk using her prosthetic in a couple of weeks. The tears and smile on her face as she was telling me all of this meant the world to me. So i'm saying that what we have experienced so far from Synergy, they are an awsome company who really care about you from their heart. after all of this is done, look for my final review. Synergy... You guys rock. my girlfriend is at the manteca care and rehabilitation skilled nurseing facility.

I first came here in early 2019 for a right BKA. The VA cooperates with Elevation seamlessly and…read moreMichael Carlson has made three legs for me now through the VA each leg working beautifully. Between Michael and Dr. Shinn at the VA I wouldn't want to deal with anyone else. Michael is a superb craftsman who engineers each leg to achieve maximum functionality. I recommend Elevation highly. In fact I regularly pass out Elevation cards to other vets at the VA who have encountered issues with their prosthetics.

Took my daughter to this place for her new prosthetic eye,Eric did an Amazing job he treated my…read moredaughter like his own,he is a professional and a caring person I definitely recommend you to this place also the staff was always nice and friendly.THANK U SO MUCH...

I was not sure what to rate Mr. Linsey, because I have not used him yet, since I am looking for a…read moregood Ocularist in N. Ca. and I heard that he is a good artist at it. I do have some concerns though, because a couple of comments mentioned not being able to reach anyone, or being called back. I did have that same experience once leaving a message. Also I heard that his hours are few in N. Ca. and I need someone dependable. Like say that I am having a prosthetic made, taking three days per the video, and I am 2/3rd of the way done, and something unexpected ensues, like a car malfunction, an illness, what then?? Must I then wait another entire month, or more, for a finishing up appointment??? I am just not sure.

It's the Anniversary Sale at Nordstrom's for the next three weeks, and a great time to see all the…read morenew fall inventory on sale. I took my granddaughter to start her back to school collection, and was assisted by Mimi up in juniors, who helped us gather quite a few items for her to try on. I love the attention Mimi took to go around to gather items for my granddaughter to try on. She did not have to leave the dressing at all, and I was able to sit right outside her door to give my unwanted opinion. Fale was also a big help with bringing out several choices of shoes and helped me select a pair for the best comfort. My next stop was the skin care items and a few gift sets from beauty, with some cool l gift with purchases as well. Being a valued customer, I was also gifted a nice travel bag, with a coupon for a drink, a lunch, and a $15 coupon for a future purchase in Beauty. This is a great place to be when you want a little attention.

My friend commented on a display item body wash and accidentally took it with him when we were…read moreleaving, but we were visibly waiting by the entrance for 10 minutes. Some worker decided it was his job to be an asshole and grab his arm to a detaining room for a simple misunderstanding. Ruined our plans for the day. Do better.