UPDATE: Just look as his ridiculous responses to my review: Yelp does not allow me to use the…read morewords I would use to describe this kind of behavior: As you can see from the screenshot, in our private conversations, he said it was a balayage for $260. And I tipped $20 for $280. Yet when I complained that it felt like a ripoff bacuse the work was so poor, he invented this new story that: (1) I received a "retouch on my roots" that I should have paid extra for (2) in a perfect world I should pay EXTRA (WHAT?) for bringing my own dye in (because Arctic Fox is so controversial??!?) (3) that "the area is expensive" (4) that apparently i need an ongoing longterm relationship to have a dye job that doesn't leave me feeling ripped off (5) that "we always have free dialog" so that "you can alawys get alterations to your service complimentary of course" -- this is the biggest sticking point. Oh really? You have a dialog for complimentary alterations? When I messaged my complaint directly on Yelp, there was no response. The same inbox that booked my appointments suddenly went silent. Why was I not offered free alterations if I don't like my service? BECUASE THAT'S A STORY YOU TELL ONLY ON YELP. THAT OPTION WAS NEVER GIVEN TO ME. This is a man who tells one story to the public, and another in private. Personally, I call that LYING and DISHONEST. ---- He then said "i DID WHAT WAS NEEDED" to explain a bad job that was unsatisfying. So was MICROWAVING FISH AND EATING IT IN FRONT OF ME needed? Because most of the work wasn't even done by you, it was done by a subordinate. Anyone with 1/2 a brain should be able to see the level of ego just dripping off his response. Now go look at the other people with unsatisfied balayages. They were smart enough to take pictures and you can see how terrible some of them are. I'm tempted to go dig up my pictures. ORIGINAL REVIEW: tbh i won't be returning after that $280 dye job + cut where you used the scissor to make like 2 cuts, and where i had visible roots walking out of the place, where it was obvious y'all just wanted me to go because you closed up afterward and were rushing me out. Yeah... as friendly as y'all were ... Visible roots?!?!? No discount for bringing my own dye? Literally every time a friend has come to my house i've had less roots than the one time i paid So what was the point of paying? There was none. I had a wedding emergency and a friend who stole hair products from me. I had no choice but to find SOMEBODY that day. Everyone loves my hair, but i feel ripped the f off. P.S. If you update your response to my review again, i WILL go dig up the pictures and attach them.

Clinton took really good care of me and made sure to listen to my concerns. He went above and…read morebeyond in fixing my hair and made it so so beautiful! Amazing work, thank you so much!

So I first off want to clarify that I was fortunate enough to win their Instagram balayage…read moregiveaway. But I swear that despite that, my review is 100% completely honest!! So when I went in, I already had blonde hair but I hadn't gotten it done since Thanksgiving so my naturally dark hair was peeking through in my roots. My blonde was also very warm and a little bit lackluster (just because it had been months since I last got it done!). So I knew going in that I really wanted to brighten my hair and give it a little refresh. I wanted a little more blonde and was hoping to add some more dimension. One of the owners, Melanie, did my hair. Starting off, I felt totally at home and comfortable. She grabbed me a Diet Coke and spoke with me about my hair and asked what I was looking for. I wanted to be realistic and I wanted to ensure that my hair would last until graduation (I graduate college in seven weeks). She was quick and efficient! We chatted about all sorts of things and honestly the three hours went by so fast!! The head massage/wash was so wonderful and relaxing. I've been wanting to go here for years (been following the account since freshman year) and I'm so glad I finally got the chance! My hair is stunning and Melanie is truly a star. I am so confident and just really appreciated the whole process. Grateful for this and super happy with my final look!

I was a client here for years and worked with two different stylists. Unfortunately, both…read moreexperiences were disappointing and ultimately damaging to my hair. The first stylist showed little concern for hair health. My hair became severely damaged, and the highlights were poorly done--harsh, with straight lines and clearly visible foil marks. Even after going back for a touch-up, the work never improved. I switched to a second stylist for balayage, hoping for better results. On my most recent visit, I came in only for a toner and specifically asked for a golden honey blonde. Instead, I left with a dark, cool brown color that was the complete opposite of what I requested. Before I even left the salon, the stylist and other staff were trying to wash the color out, which made it clear it was wrong. The stylist knew I was unhappy, but I had a work event that night and had no real option but to leave. I called the salon the next day to have it fixed and was told there was no availability for two weeks. When I finally came back in, the stylist didn't even dry my hair--so there was no way to properly see whether the color had been corrected. Overall, this salon is overpriced, stressful, and inconsistent. Given the cost, I expected professionalism, attention to detail, and respect for client requests. I did not receive that and would not recommend this salon.

Hi Business owner, this is my yelp name. I'm sure Jord remembers me; I certainly remember her…read more Again, everything you put out there, from the website to the "online consult" process to the salon environment and definitely to the price of services seems to be entirely smoke and mirrors. You project the image of high-energy, full-service, experienced salon, and you are not. If you are willing to refund my $600, I'll send you an email. Regards, Kat

Elle has done amazing things with my hair, starting from getting rid of the orange tints that…read moreanother salon's hairdresser did to my hair. A few years on from that initial work and I continue to be so impressed each time I get my highlights done. They look very natural and allow me to go months without needed any touchups. Beautiful blonde and dirty blonde highlights. (and hiding of my grays) The salon vibe is so great too- relaxed, with some cool story telling and a bit of giggling likely, along with positive energy all around. And the decor is great.

Had a bit of an emergency and was squeezed in last minute and got my hair dyed. It wasn't as simple…read moreof an ask as we initially thought but she troubleshooted things well and got some toner in that did the trick. Price was reasonable and she gave it her all despite it being past closing. I appreciate the professionalism and quality of work!

Updating my reviews to say I continue to go to this salon since Nolaska took over ownership. She is…read morea fantastic stylist, great colorist, and a wonderful person. My daughter goes here now too. Nolaska listens to her clients and provides outstanding customer service. Bonus her prices are reasonable.

I've always had a great experience with Maryam and would recommend her to anyone looking for a good…read moremen's haircut!

Since when is toner for highlights an extra charge of $37. I paid much more today for partial…read morehighlights than full highlights the last time i visit the salon at the Lee highway location. Mariella is excellent but prices are way too expensive.

Dina is a highly accommodating, talented, knowledgeable, and thorough professional…read more I was in need of a last minute appointment, and Dina was able to make space for me in her schedule. I have long, straight, fine hair that appeared damaged and lifeless to me. Dina's knowledge of hair textures and products gave life back to my hair - my natural colors were vibrant and the texture turned smooth and silky. I did not need to sacrifice length to achieve this, just standard touch-ups imo. I got everything that I wanted: fuller hair, invisible layers, face framing curtain bangs. I can wear my hair up, low-pony, high-pony - my hair moves with ease and I've never felt cuter! Everything was executed with precision and to perfection. All the while Dina explained her process to me and kept me in the loop, giving me every opportunity to to provide my input so we could work together. I will be working with Dina again, 100%!

Dina is incredibly talented and skilled! Many stylists struggle with my dry and thick textured hair…read moreand Dina's assessment of what my hair did and did not need was spot-on. She gave me a phenomenal cut that took weight and density out of my hair and left it bouncy and with great bod. After her work, my hair was hydrated, shiny, light, and ELEVATED, not "under control" or "managed." She has a very fun, empowered, and empowering energy and was a joy to get to know in our first session. I'm relieved and thrilled to have found her and look forward to booking my next session to work on some highlights next week

Love love this place. Been coming here for years! Soukayna is the best! Highly recommend this place.read more

I was optimistic and looking forward to this haircut and full baylage but it didn't come out as…read moreexpected. I went home and just convinced myself it was good but after a week I finally did my hair and discovered I had many chunks of uneven un-blended pieces. They charged me $340. The hairdresser also took advantage, put serum in my hair withholding that he would charge me $50. I never asked for it nor did he disclosed how much it would cost. I even tipped my hairstylist over 20% so a $400 haircut essentially. I messaged my hairdresser about this issue and he just told me to come in so he can take a look... I don't have time to drive 45 mins for someone to look at my hair. I would like someone to tell me they will fix it and it was their mistake. My intuition tells me it's not worth coming back. I just can't trust his work ethic or the salon. Transparency and honesty is so essential.

Great experience. Made an appointment for a women's haircut and wow! I got a cut from the owner,…read moreBG. She took her time and was thorough in the service. Hairwash, cut, blowdry, and style. Whenever she needed me to move my head, she's very respectful and apologizes and tells me before she made any contact. Overall, took an hour from start to finish. I have to say I have super long thick hair and I get compliments on my hair quite a bit, however still needed some layers to help with the lightness. I get my haircut once every 10 months on average and take care of my hair with a routine. Total came out to $120, I tipped and it was $130. Note they prefer cash and it's located across from gold gym.

Ana did an amazing job with my haircut and was so helpful in helping me pick a hair style.read more