Their management I went in on a Tuesday needing crickets and was told they were out and getting…read moremore the next day. I showed back on that Thursday and was once again told no they were getting them tomorrow. Sounds to me like Amber didn't want to dig in the crickets because how do you go through a huge trashcan full of crickets so fast?

we have 1 pet store for fish needs in our town & have had 2 bad experiences with Brandon that works…read morethere! The second time of his rude behavior was enough, I will drive to Helena to Pet Smart to grab my fish aquarium needs from now on. I have called Petco corporate office to complain of his behavior & their awful website not being kept up to date and always being out of A LOT of their items, but didn't get anywhere with that. Also, have 2 big dogs & 4 cats that we purchase (locally) all their food items & care needs thru. Well that also has come to an end! Butte Petco.... your customer service ( Brandon) needs some customer service training ASAP!

Well, we adopted a 3 month old puppy from here and drove over 4 hours to pick her up. The facility…read moreis absolutely deplorable - filthy, looks like a hoarding environment, completely unorganized, and just gross. Our puppy ended up having behavioral issues (super timid, aggressive, afraid of men and most people, a nervous wreck). For months we tried positive puppy training, behavior specialists, advice from our local vets, aromatherapy, a thunder jacket, and help from our local shelter in how to help her but it was all to no avail. We made the absolutely heartbreaking decision to surrender her after 3 months of trying to our amazing local humane society where she could get the training and specialized attention she needed. The woman we adopted her from called and left a threatening and completely inappropriate message accusing my husband of animal abuse and spousal abuse saying that he is completely to blame and, "I'm sure he has slapped you around as well." I was speechless after hearing this message. She also called our vets office and verbally berated them and told them what horrible pet owners we are and my husband is "a complete asshole" as well as an animal abuser. This behavior was completely out of line and what a hateful and completely malicious accusation to make and to call our local vet office and verbally attack them....? It was just so shocking and totally inappropriate. It broke our hearts to surrender her but you do what's best for the animal. She needed behavior assistance that was out of our realm of expertise and the specialists at our humane society were completely behind us and encouraged our decision. We have 2 dogs, both of which we adopted from shelters, and we have never raised a hand to them or hurt them in any manner. We love our pets and treat them as family and I am just speechless that someone would accuse my husband of animal and spousal abuse because our puppy had behavior issues that clearly existed before we adopted her. We did everything we could for her and this did not warrant the level of verbal abuse and harassment that we got from Pat for this decision. So unnecessary and completely out of line.

Found a dog listed on Petfinder that I was interested in a month ago. I emailed my application and…read morecalled leaving messages repeatedly requesting to drive across the state to get him, but nobody ever responded. Within a week his status changed to adopted. I was disappointed but understand I wasn't first in line. Weeks later his profile reappears. I emailed and said I had previously been interested and inquired if he was in fact still available. They responded that they'd never received my previous application. I sent a new one and was rejected because they feel he'd be best as an only pet and I have one dog and one cat. He's a puppy and his profile lists him as good with other dogs, cats, and children. They are overly attached to many of their animals and can't let them go.

I needed to purchase a 1100 gal stock tank, and the service I got was fantastic. The gentleman's…read morename was Russ and he provided great support and gave me the knowledge I needed to get the right tank and how to service it. Thank You Russ! Ed Scott

Nice store, lots of product some things are expensive. Overall convenient store for Butte.read more

Horrible customer service both times I've shopped here. The last time, the girl put a few dead fish…read morein my bag and said they were just playing dead. When I asked for alive ones, she flipped out, calling me stupid. Both times, I've come in for fish, and their employees acted like I was asking them to commit a crime. I'm done shopping at this place and will be going to petco across the street from now on. Thanks

Brittney L always does such an amazing job with our dogs. She is so caring and always remembers our…read moreboys and treats them with such love and kindness!! I recommend her and the other groomers are fantastic as well, we just have gotten to know Brittney more. There is no other place I would rather go to have my dogs groomed. Thanks so much for all you do!

Djinn (my GSP) got lost…read more Which means, I have successfully lost both of my dogs within one week's time. Recently, I fell out of a tree and hit every bad luck branch on the way down, unfortunately. As soon as I realized that baby bird had flew the coup, I called and left a voicemail letting them know we had a rogue agent on our hands. *...is it, flew? Flown? Flewn? Jk about that last one.* 25/30 minutes later, I got the call I was looking for, he'd been arrested. It's funny, that you feel relief after hearing it. You don't want your babies going to jail, but at least you know where they are. When I got there, he was still in the truck, and they just gave him to me. Really, they did me a super solid, I didn't have to post his bail. The place is clean and the animals look well cared for. Idk if they do adoption... I assume they do. Go adopt a pet! It's good for the soul.

We got our two little senior cats from L&C Humane! While their rules against touching or picking up…read morethe cats is a rough one (haven't experienced that at other shelters) the staff are great and clearly care about the animals they're helping. Love our two kitties and hope to find another furry friend from them soon.

If you love your pet, never allow those A-Holes near your beloved! Here's why!…read moreI was involved in an accident, and the cops had to send my Yellow Lab to a shelter, while I stayed in hospital for a few days. Sliver Bow came and got him, who was in perfect condition! When I returned to get him out, they made me sign-off on a waiver, "I accept animal as is. . .with respect to injury while away from me, as well as all damages. I hereby release CBBSB of all claims arising out of connection with CBBSB animal shelter." I had to pay $75 b4 I could see him or get him out. In other words, they could abuse and hurt my dearest and most loved best friend, and I couldn't do a F*#&ing thing about it! AND THEY DID hurt, beat and abuse him!!! He had cuts and bruises to his face, nose and lips (I thought his nose was broken, but vet said just badly bruised). They beat, abused and damaged my beautiful boy! He is the sweetest and friendliest dog you'll ever meet. I call him my celebrity dog, cause strangers come up to him and want to pet him and just play with him, specially kids. . .and he loves the attention and willing to oblige. Middle FINGER to Silver Bow Animal Shelter in Butte, MT!!! It's better you let your pet run loose on the freeway, then have Silver Bow Animal Shelter abuse, beat and damage your beloved pet/child!!! Seriously!

I am blessed. My ancestors are rural, farming, ranching, gardening nursery-ownering people of the…read moresoil. They are also of the many fleeing the soil. My grandmother's words, "I refuse to marry a rancher and get worked to feath." Her mother died on the new Texas place when Grandma was 11. Grandma went on with her sister and brothers, homesteading in New Mexico and Colorado. She finally settled with her brother in Iola, Kansas with the brother that broke his leg so badly falling off the New barn roof his dad sent him to optician school. His generations followed him into the trade. Born in Los Angeles, living on the edges, I made a career in the rural west. CENEX has been most places I have. I now live in Central Phoenix, AZ. Their fuel pumps are open when the main store opens. We fueled here July 12th and 13th, 2024. I didn't quite fill the tank on the 12th. We returned in daylight hours to top off - and step inside. Our nation is divided. Most people live in cities, obsessed with their tiny circles of life. They know nothing of rural life, making a living from the soil, the most Ancient hunting and fishing lifeways or guns for more than imagined threats generated by endless entertainment crime shows. This store is a VERY cool place. Mostly heavy duty, practical, useful items for work and wear. A total inventory for the outdoor people feeding and entertaining themselves hunting and fishing. Anyone can find useful items for work, wear or repair. The rural few need a little respect from the urban many. That's where food grows, that's where God lives. That's where it will take a very long time to create alternative machines that work and travel in country places.

We thought we were stopping for gas, but it was so much more!! This place has EVERYTHING -- gas,…read morepropane, food, clothing, etc! The sales associates were diligent to see what we were looking for and pointed us right to the aisle and locations of items we were looking for. We didn't end up finding exactly what we were looking for but we appreciated the customer service. We'll be back! Thanks!

This was our final stop on our way to the house we were renting in Idaho, and it was honestly a…read morereally great one. We were caught in between some spotty thunderstorms and we made a quick stop here for restrooms and gas. This gas station is new, modern, and clean. I wouldn't hesitate to stop here again, and I'm sure locals enjoy having it in town.

we always stop here when we are in town. the staff is always friendly and there is lots of room at…read morethe pumps. you can always find something new to buy and they have the best coffee!

I wouldn't recommend this place. Store is dark and dingy inside, customer service is mediocre at…read morebest. They are pretty expensive also. Spent a ton of money on some supplements for our dog and cat and the women that checked me out said if either supplement didn't work, or there were problems, bring them back. The supplement for the dog made her sick and she wouldn't eat, and when I went in and told them, it was like oh. No effort to make it right in any way. Won't be going back.

They took good care of my dog and did an excellent job of grooming her. I will definitely go back…read moreand recommend their services.

This shop has a great selection of pets and supplies! They have a very helpful staff and even offer…read moreessential oils for pet wellness. Very cool!

This store gets zero stars! Not impressed with this shop at all. Sold my parents a mini Werner dog…read morethey claimed was dropped off and house broke and simply in need of a good home. My parents bought the dog, took it to the vet to discover it needs all its teeth pulled, had an ear infection and swollen adenoids and would need to be on a soft diet the rest of her life. She is in rough shape and appears not to be house broken at all. Frustrated, my parents went back to complain. The store owners wouldn't refund any of their money and just stammered that they weren't vets or responsible for the condition of the animal. Just ridiculous, these people sell animals to the public but claim no responsibility for their health. Beware! Oh and don't worry my parents are keeping the dog and will ensure she had a good life.