Horrible customer service both times I've shopped here. The last time, the girl put a few dead fish…read morein my bag and said they were just playing dead. When I asked for alive ones, she flipped out, calling me stupid. Both times, I've come in for fish, and their employees acted like I was asking them to commit a crime. I'm done shopping at this place and will be going to petco across the street from now on. Thanks

Brittney L always does such an amazing job with our dogs. She is so caring and always remembers our…read moreboys and treats them with such love and kindness!! I recommend her and the other groomers are fantastic as well, we just have gotten to know Brittney more. There is no other place I would rather go to have my dogs groomed. Thanks so much for all you do!

Helpful for beginners. The fish stock is viable. The aquatic plant life is the largest selection in…read moreHelena. The selection for ponds are koi, and fancy goldfish.

More items to buy as the one thing we needed was an air bubbler for our fish tank and they had…read morenone!!!. The employee was very scary looking. All dressed in black and had fang looking things hanging out of her nose. Very dark store with nothing in it.

They took good care of my dog and did an excellent job of grooming her. I will definitely go back…read moreand recommend their services.

I wouldn't recommend this place. Store is dark and dingy inside, customer service is mediocre at…read morebest. They are pretty expensive also. Spent a ton of money on some supplements for our dog and cat and the women that checked me out said if either supplement didn't work, or there were problems, bring them back. The supplement for the dog made her sick and she wouldn't eat, and when I went in and told them, it was like oh. No effort to make it right in any way. Won't be going back.

Djinn (my GSP) got lost…read more Which means, I have successfully lost both of my dogs within one week's time. Recently, I fell out of a tree and hit every bad luck branch on the way down, unfortunately. As soon as I realized that baby bird had flew the coup, I called and left a voicemail letting them know we had a rogue agent on our hands. *...is it, flew? Flown? Flewn? Jk about that last one.* 25/30 minutes later, I got the call I was looking for, he'd been arrested. It's funny, that you feel relief after hearing it. You don't want your babies going to jail, but at least you know where they are. When I got there, he was still in the truck, and they just gave him to me. Really, they did me a super solid, I didn't have to post his bail. The place is clean and the animals look well cared for. Idk if they do adoption... I assume they do. Go adopt a pet! It's good for the soul.

We got our two little senior cats from L&C Humane! While their rules against touching or picking up…read morethe cats is a rough one (haven't experienced that at other shelters) the staff are great and clearly care about the animals they're helping. Love our two kitties and hope to find another furry friend from them soon.

Well, we adopted a 3 month old puppy from here and drove over 4 hours to pick her up. The facility…read moreis absolutely deplorable - filthy, looks like a hoarding environment, completely unorganized, and just gross. Our puppy ended up having behavioral issues (super timid, aggressive, afraid of men and most people, a nervous wreck). For months we tried positive puppy training, behavior specialists, advice from our local vets, aromatherapy, a thunder jacket, and help from our local shelter in how to help her but it was all to no avail. We made the absolutely heartbreaking decision to surrender her after 3 months of trying to our amazing local humane society where she could get the training and specialized attention she needed. The woman we adopted her from called and left a threatening and completely inappropriate message accusing my husband of animal abuse and spousal abuse saying that he is completely to blame and, "I'm sure he has slapped you around as well." I was speechless after hearing this message. She also called our vets office and verbally berated them and told them what horrible pet owners we are and my husband is "a complete asshole" as well as an animal abuser. This behavior was completely out of line and what a hateful and completely malicious accusation to make and to call our local vet office and verbally attack them....? It was just so shocking and totally inappropriate. It broke our hearts to surrender her but you do what's best for the animal. She needed behavior assistance that was out of our realm of expertise and the specialists at our humane society were completely behind us and encouraged our decision. We have 2 dogs, both of which we adopted from shelters, and we have never raised a hand to them or hurt them in any manner. We love our pets and treat them as family and I am just speechless that someone would accuse my husband of animal and spousal abuse because our puppy had behavior issues that clearly existed before we adopted her. We did everything we could for her and this did not warrant the level of verbal abuse and harassment that we got from Pat for this decision. So unnecessary and completely out of line.

Found a dog listed on Petfinder that I was interested in a month ago. I emailed my application and…read morecalled leaving messages repeatedly requesting to drive across the state to get him, but nobody ever responded. Within a week his status changed to adopted. I was disappointed but understand I wasn't first in line. Weeks later his profile reappears. I emailed and said I had previously been interested and inquired if he was in fact still available. They responded that they'd never received my previous application. I sent a new one and was rejected because they feel he'd be best as an only pet and I have one dog and one cat. He's a puppy and his profile lists him as good with other dogs, cats, and children. They are overly attached to many of their animals and can't let them go.

I can't say enough good things about this business and about Emily! She made an appointment for my…read more2 Yorkies and groomed them exactly like I requested and was done in an hour! Then she sent me a text to come pick them up. She didn't do like all of the previous groomers I have tried in Helena and keep them most of the day even though i made an appointment. It is stressful enough for pets anyway. Her prices are exactly what I paid at the other shops so no surprises there. I am very happy with Emily and I hope she continues to be a pet groomer because I will continue to take my dogs to her.