I have a very independent, willful dog (does that read spoiled?) who i had hoped would be…read morewell-behaved and could travel with me as well as be a companion at home. My own efforts at training were not particularly successful. While searching the internet for area dog trainers, I happened upon an ad for a group dog obedience class offered by Hal Steiner. I called, met Mr. Steiner with my dog, and enrolled and attended the classes. Mr. Steiner is a committed and gifted professional who truly cares about the dogs. He works with the dogs and their persons to teach commands and behaviors, I think the persons need more instruction than the dogs!! I now have a wonderful companion at home that I am comfortable taking on the road with me!!

i needed help with my little dog being afraid of strangers. Hal was able to help him very quickly…read moreand now my dog loves to go out to the park and see new people. Hal was great at helping me understand what i was doing that was making my dog more afraid.

Their management I went in on a Tuesday needing crickets and was told they were out and getting…read moremore the next day. I showed back on that Thursday and was once again told no they were getting them tomorrow. Sounds to me like Amber didn't want to dig in the crickets because how do you go through a huge trashcan full of crickets so fast?

we have 1 pet store for fish needs in our town & have had 2 bad experiences with Brandon that works…read morethere! The second time of his rude behavior was enough, I will drive to Helena to Pet Smart to grab my fish aquarium needs from now on. I have called Petco corporate office to complain of his behavior & their awful website not being kept up to date and always being out of A LOT of their items, but didn't get anywhere with that. Also, have 2 big dogs & 4 cats that we purchase (locally) all their food items & care needs thru. Well that also has come to an end! Butte Petco.... your customer service ( Brandon) needs some customer service training ASAP!

we recently discovered this pet kennel. We took our dog there for an orientation for the day. Then…read moreleft him overnight for 4 days and saw pictures of him on Facebook. Each time he looked so happy. This is like a daycare for your Animal. He seem to love it there and thrive. We are so happy that we have discovered this pet resort. It's certainly not an ordinary kennel, you feel like you're taking your child to a daycare where everyone loves your pet! Love the fact that I can see him running around with other dogs. His size on Facebook looking so happy. Definitely would recommend this for any pet owner.

I've been coming to this kondo for the past two years, and they were always so friendly, spoke very…read morehighly of my fur babies, and also took the best care of them! But, in a year the price jump 12 dollars and I can no longer afford them. Other than that, I do recommend bring your pets here! You will not have to worry about anything but your babies refusing to go home haha.

"Ed" is the best in the industry. Great business owner, salesman, and all around good guy. His…read morecustomer service is outstanding. I would recommend him to anyone. We had him put in a fence for our dogs and he provided training, and instructions on how to get the best results. He followed up multiple times to see how the dogs are doing. He genuinely cares about your dogs and their safety. Great job Ed! Thank you for your service.

Apparently some kind of miscommunication occurred. Was ready to take a dog home. All went well…read more Introductions went well with both me and my other dog. Then was told there was another family who had met the dog the day before had visited and decided they wanted the dog. That's fine but seemed like rather than apologize for the mix up, was made to feel I was somehow wrong. Left through a backdoor quietly and pretty much gave up. Didn't want to wait around to see "if it works out". Heartbreaking but I guess that's the risk of dealing with a shelter. Advice, ask about holds

Can't say enough good things about this shelter. The animals are cared for from the moment they…read morecome in to when they find a new home. This shelter is 110% about the animals, and it shows. They are a no-kill shelter, and the health and well-being of the animals is clearly top priority. Please please please consider going through heart of the valley next time you're adding a furry family member, and know if it's not the right fit they'll take the animal back no questions asked! I will continue to go through this shelter for my family, and with my home full, I'll continue to support them through donations. These people are for real. Keep up the good work!

Every time Justice stays with her trainers she is happy. Darin and his staff are so good with all…read morethe pups!!!

We had our orientation so the trainer could see how our dog interacts with us. I was more…read moreinterested in the vibe from the place and trainers. They are always posting pictures on Facebook and Instagram. We are interested in the two week intensive board and train. We've decided to move forward and just waiting to get her in class. I see transparency and love it. Looking forward to a great partnership. Our baby girl is pictured and if you know the breed you'll know our challenges.

To update, Tessa M. Is a name change by the earlier reviewer I mentioned here. She removed her…read morereview and reworded it to try to sound less like a bad person. I personally witnessed her punch her dig and drag it around.

Adele is the best! My Aussie puppy graduated from her Star puppy class last fall and after getting…read moreanother Aussie puppy, we are doing agility classes bi-weekly. Adele has a positive, gentle style and is an experienced dog trainer and it shows.

My dogs nails look great ~ nice people and gentle with my beautiful pups…read more They were very gentle and caring

The very BEST place I have ever taken my dogs to get groomed. Very caring and professional people…read morethat really take care of the dogs and do an Excellent JOB!!