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    Three Rivers Auto Glass

    4.5 (25 reviews)
    Open • 8:00 am - 5:00 pm

    Services - Three Rivers Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    Three Rivers Auto Glass Photos

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    7 years ago

    Gentleman that assisted me today at was fabulous! Professional, friendly, and did a fantastic job! Thank you!

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    Review Highlights - Three Rivers Auto Glass

    “I called on Monday to set up my appointment with Dennis.”

    Mentioned in 3 reviews

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    Butler County Body By Cochran

    Butler County Body By Cochran

    (2 reviews)

    They do not do calibrations and alignments at this location and it will take an additional week for…read morethem to send the vehicle out to their North hills location to do alignment and calibrations. They are very rude and do not communicate well. I should have read the reviews prior to selecting them as repair shop.

    I wish we had read Google reviews for this shop before having our car brought there. Our poor…read moreexperience was very much like what some other folks went through. They had our car for over 6 weeks. In and of itself, not a problem, supply chains being what they are nowadays. Over that time, however, there was not a single proactive communication from the shop about the status of repairs. Not one. Phone calls were not returned, except for one time. Emails were not answered. Astoundingly, 4 days after we got the car back, I received an automated text from the shop indicating that I would be getting text updates about the status of repairs. A little late! I never received a text from them. Everything we learned about the status of repairs to our vehicle including unforeseen parts ordering resulting in unanticipated delays to completing repairs, was discovered by contacting them directly ourselves, typically by showing up there. Three times the service rep told us he expected our car to be done within the next day or two. Every time he told us that, a week was tacked onto the time at the shop. The receptionist typically behaved as if our presence was a bother to her. On my wife's initial phone call to the shop, she was flat out rude. Twice when I got her on the phone, her demeanor was so pleasant and professional, I actually doubted I was talking to the person who worked there. The only time she was professional and courteous to us in person was when she was handing our car back over to us. All it would have taken to retain us as satisfied customers was a few proactive communications over the 6+ weeks they had the car. Instead, the service rep got very defensive when, 6 week into the ordeal, we took him to his office for a private conversation to express our frustration with him over the lack of communication. He whined about having no one to help him do his job and angrily told us, "Get the f**k out." Not so professional. The repair work seems to have been done well as best we can tell at this point, just 4 days after getting the car back. We have used body shops before for accident repairs. This was by far the worst customer experience of them all. We will never again let Body By Cochran work on one of our vehicles.

    Three Rivers Auto Glass - autoglass - Updated October 2026

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