I needed a replacement windshield and in a short time table. They got me in for scheduled…read moreappointment at their place to avoid weather complications. The appointment went very smooth. They cut the glass out to get my inspection and emissions stickers which helped me get them replaced after my appointment. The cost was coordinated directly with my insurance company. I walked out completely sorted.

VERY pleased with the work done to repair a rock chip. Technician was professional and proficient.read more

This Gerber location is the epitome of what good customer service is all about! I have used them…read moremany times before and was always pleased. The most recent time (February 2026), they outdid themselves! What was a very unsettling experience for me (the car accident) was made so much easier by their caring staff - every single employee I was in contact with was helpful and considerate. And my vehicle looks great- both inside and out!

A local car wash destroyed my new car in 2020! Gerber's fought with the insurance companies and got…read moremy car fixed for a reasonable price!

Incredibly abusive, incredibly bad at dealing with people…read more I called in to inquire about when I should bring my car in after an insurance agent told me to call them for more details. Instead, I got a round of verbal abuse, got called an "asshole", got told "all of you look the same" (my last name is of Asian origin), and that "we don't need your business." I guess they won't get it.

My god what a magician. Took in my severely dented VW golf 2013 TDI in which had a horrible dent in…read morethe back left rear upper panel. I wish I had taken a picture to compare before and after but it's as if there was never a dent. The dent was at a corner of the frame so it wasn't just a simple bump out. He had go resculpt the corner. A true artist, he bumped out edge and repainted/buffed the finish. Also a really great guy he's super fun to talk to and mentioned he's been working on cars since he was 18! (40 some years ago) 5/5 would come again.

I had a minor accident that resulted in some deep scratches that required body work. The entire…read moreexperience was seamless. They provided an accurate estimate, timeline and work with most insurance companies. All I did was drop my car, pick up my rental from city collision and pick my car back up a week later. The work was flawless. I definitely recommend them and will go back for detailing later. Car: 2018 Mercedes GLC

The worst there is in Pittsburgh. Overpriced, delayed work, false promises, your car will be…read morehanded over with the old parts left inside your car, they will not clean your car of all the paint dust, and some repairs won't be done. They don't meet deadlines and they don't finish their work. Theeen!, they will tell you not to wash the car for one month so you drive around in the winter with that salt on your car for the whole month, something that no experts in the car repairs have ever heard of. You drive around inhaling all the dust from whatever it is they were grinding if I may put it politely..its allover your starring wheel, vents! seats! You smell death while driving your brand new car that had just a small dent that took them 29 days to fix @ a price of 7k!.. I hope you are all good readers. Will never forget this experience. Ooh! and the rudeness! Insurance companies should look into this business carefully before they lose all their customers.

I usually don't leave reviews unless the service was excellent or extremely bad. In this case it…read morewas excellent. From the owner who was very friendly, informative and professional. I was able to drop my vehicle off and pick it up in a reasonable time frame and the work was done. It looked professional with no bubbles or streaks. The owner also stands by his work and will fix any issues if they do arise. So far there's been none. I will absolutely bring my other vehicles here in the future and refer other people. It's nice when you can finf great customer service AND quality work.

I have used Rob Wagner multiple times now. I can not say enough good things about how well they…read morerun their business, the services they provide and just what amazing people they all are. You'll get the best service, friendly and helpful interactions and great value for money. The best part about Rob and his team is they listen to what you say, explain every step of what is going on and make sure you, your car and complete satisfaction is their top priority. If you are unlucky enough to need a body shop, and lucky enough to find yourself at Rob Wagner Auto Body - you will be in the best hands possible.

I recently took our Honda to the Wagners after I got smashed by an 18 wheeler on the Fort Duquesne…read moreBridge. This is a very honest, scrupulous business. The Wagners are very honest about timetables and costs. They are good about telling you what various options you have for parts, types of repairs, etc so you understand what the opportunity costs are with respect to time, money, convenience, and quality. They are also very responsive about looping customers in on communication with the insurance companies. I appreciated that the Wagners were willing to explain auto body 101 concepts to me -- they are humble and there is no talking down or condescension when repairs/car issues are being explained. On sort of a side note, by talking to Rob I learned a lot about car bodies and just generally got some bigger picture insight into car repairs, the insurance industry, and supply chain issues. The Wagners just come across as being very decent and thoughtful guys. And not least of all, the quality of the repair is fantastic. The car looks like new and feels new. Even though I live in the eastern part of the city of Pittsburgh and the Wagners are out in a northern suburb, I would make them my first choice for future big repairs. I recommend the Wagners in the strongest, most certain terms.

I was rear ended and had a decent amount of damage to my vehicle. The repairs completed at Elite…read morewas the easiest part of my ordeal. They are professional, caring and excellent with their work. I reccomend them to anyone in need of repairs!!!!!

I was in an accident in my less than 6 month old suv and it was towed by Elite (who has a towing…read morecontract with my local police station) from the scene. First thing the following morning Keith called to tell me that while he knew I could take my car anywhere, he had already done an appraisal and ordered parts. There were delays due to the never ending supply-chain issues, but Keith kept me informed along the way. He even repaired a few small dings and a chip in my windshield while it was there. It looks better than when I dropped it off! I cannot recommend Keith & Elite Collision enough!

Service from scheduling to picking up my truck and jeep were tremendous. Best Auto Body shop in…read moreWestern PA. The very pricing for the work made the experience even better. Eric, the mechanic, and Steve, parts guy, did a tremendous job finding parts for my jeep and getting the repairs done quickly and done well. Mike completed both vehicles with the best detail work I've ever seen. Very appreciative to Lisa, the Administrative Assistant, for making the scheduling easy for both vehicles.

My husband and I took our Jeep in to have the air conditioning and radio fixed, an oil change and a…read more(last minute) updated inspection... Angel got us in that same week. The shop was super cute, well managed and the staff were kind, friendly and knowledgeable. The mechanic kept in touch with us as parts needed ordered and things needed repaired/replaced. Then they even cleaned the Jeep for us before we picked it up! Don Kuhn Auto Body is knowledgeable, affordable and incredible!! 5/5 starts