I drive all the way from Alexandria to get my car washed. More expensive, but far superior to Mr wash and the like. Be prepared to wait a good 30+ minutes, especially on nice days. read more

AVOID expensive repairs, don't use their car wash facility. I have been going to this place for years but will no longer be taking any of my cars here. The service was always so so but I tolerated it because they were fast with the oil changes. But no more. They totally screwed up my perfectly running Civic after the last car wash I got at their facility. This was caused due to an extremely rude and impatient employee at the entrance of the wash, who pressed the button to move my car forward, even though I signaled him that I wasn't ready to go into the wash. The tracks and bearing then jerked my wheel against the side of the track and ever since then it's been driving really rough. His carelessness has likely screwed up my CV joint and axle. Ever since that wash my car has been really wobbly and noisy. I really do not appreciate the damage they have caused to my car with their carelessness. I will now have to probably pay $500 to get my car fixed. Avoid this car wash at all costs. There is an inherent problem with the type of car wash system this place uses. It is based on a track with bearings that moves the car forward. Unfortunately, I only found out about the issue online with these types of car wash system after the fact. These kind of car washes are terrible for cars and if you are lucky you will at some point walk away with a misaligned steering wheel ($100) to repair at best or $500 or upwards like me at worst. I am truly ticked and will never ever return to this place. The Latino folks working at this car wash are a mixed bunch. Some of them are really nice and others really rude. I have always tipped them generously as I know that they are probably getting paid minimum wage and don't have other options, but unfortunately, the rude ones have no sympathy for us car owners. I am done with this place. Lastly, even after so many car washes from this place, my paint on the Civic looks like hell and the clear coat has peeled off from several different places. At the very least, I will claim that the car washes from this car wash facility does not protect your paint. How do I know this, because I used to hand wash and wax my car, and my car paint on a particular classic car I owned looked great for years. I will be going back to it I am unable to find a trackless car wash facility. My advice to you: Find a trackless car wash system and avoid the possibility of expensive repairs to you car due to a rude employee's carelessness, or a faulty track system. read more

WARNING - DO NOT HAVE an oil change at Three Cees Oil and Lube! I recently brought my truck to the Herndon location to have an oil change. All appeared to be going normally, the tech was friendly and confirmed the type of oil I wanted and informed me of the price. After about 20 minutes they gave me a free slip for a car wash and sent me on my way. After nearly a thousand dollars later and 3 days at the dealership because my truck was leaking oil all over the highway, I called Three Cees to speak to the "manager" who was anything but professional. Not only did they damage my car which required replacement of parts, but they flat out lied to my father who attempted to discuss the damages. The "manager" told some obscene lie about how he tried to stop me from leaving, told me there was a leak, told me he could order me a new drain plug...and that I ignored him and sped off. BS. This "manager" LIED to save his job, LIED because he knew he almost caused my engine to seize, LIED just because this is probably a pattern of behavior. True professionals would never act like this. Please help protect the integrity of honest mechanics and pass this review on. I'm astonished and disgusted over what has occurred. What a disgrace this "manager" is to his profession. Three Cees should be shut down and this man should lose his job. read more

I just tried this THREE CEE'S place after it was recommended to me by a friend, and I could not be happier. These guys did an incredible job detailing the entire inside of my SUV - they got in all the nooks-and-crannies, incredible work!! I wont ever go anywhere else to get my ride spic and span! THREE CEE'S ROCKS!! On another note: I used to go to Embassy Auto-wash which is decent, but they half-arse it when detailing the inside of my vehicle. I also used a Flagship Car Wash before, but their water jets peeled the finish off of my bumper on my new car. The shop manager there denied the fact that it was their equipment and then accused me of lying - I couldn't believe what I was hearing from this guy. He then stated that my vehicle was like that before I entered the wash. What a crock of #$%$, I had just bought my new car only 2 weeks prior - I think I would know if my new car had paint peeled off the front bumper. At the same time I can kind of understand why they denied it - there is probably tons of people who claim their car is damaged by the car wash there. I still feel the poor treatment there is all the reason to never return - Flagship Car Wash is the absolute worst! read more

You'd be better off going to an automatic gas station at a gas station. I paid $50 for a thorough wash. They let the car air dry first of all (I watched them do it), the entire bottom skirt around the car was left filthy, and their lot is riddled with puddles making the dirty water splash all over the car after they are done. I asked to speak with the manager. An Asian man who was the owner (Steve I think?) offered to wipe it down for me with a washcloth. I declined because that would have done nothing but spread the dirt around. He then told me I was wasting his time and asked me what I wanted. I asked for a partial refund she ncie I ordered the upgraded wash. He smiled and said "well I'm certainly not going to do that. That's just not gonna happen". I just I'll never go back here. I even asked one of the employees if he is always like that, and he said yes. He said that this guy will NEVER give even a penny refund. He's all about turn & burn. Avoid this wash. Drive further down to 7, or go to the one up on 50. The owner is all about quantity of cars. And once he's got your money, he is satisfied. read more

If you are looking for a great car wash, this is the best place to be. I've tried many car wash places in Northern Virginia, but I was always dissatisfied. The staffs are very attentive and they work hard. They don't just skimp on your interior cleaning, if you went with the full car wash package. I always get the platinum package. The manager Steve is very supportive in whatever service you want to get. They don't really force you to buy something you are not comfortable with. However, I do recommend what the expertise tell you because it's probably best for your car. I highly recommend the detailing department as well. They have one of the best detailer in the area. This is why the customers who have high end sport cars like Ferrari and Lambos come to 3Cees to get it detailed. I've personally seen many nice cars and the owners are super close to Steve. This means 3Cees is doing something better than the others. Anyways, if you are looking for the best car wash in the area, go check out 3Cees. You won't regret it! Enjoy all! read more

Wow. I'm impressed. I have 3 German Shepherds and toddler. You would never know with how clean this car is. Great job! No dog hair, no crumbs, 2 thumbs up. read more

I had most horrible experience my visit earlier today. I have always been happy in the past but today the mechanic wrote my licensee plate on his hand, checked and told me I am nicotine in their system. I said I have been here before. He kept telling me no his computer is right. I probably changed my plate. I started thinking is this idiot real? He kept telling me I am wrong and his computer never makes a mistake so got furious and drove away!!!! read more

They did a good job and cleaned my suv to my satisfaction.

This place is ready to take you money and get the cr through the wash but you can wait over an hour afterwards to have the vacuum and interior cleaning done! I agree with another reviewer that they are unapologetic about having you wait. Letting us know upfront would be much nicer. The staff outside did not even put my floor mats back on their hooks so it looked very bad! read more

Great service!! They were able to take me in on a Saturday afternoon without an appointment for an oil change. The lounge area was nice with plush leather seats to wait in (vice a dirty, unkept waiting room). The car wash afterwards was great as well! Speaks volumes when $100K+ cars (not mine!) come here for a wash. read more

Dropped off my small SUV with cloth seats yesterday "cause I couldn't stand the mess any more. Between sports field dust, dog hair, and crumbs I'd had enough. I picked my SUV up after having under gone Three Cees Titanium package. It was spotless! Not a dog hair or crumb to be found!!! I couldn't be happier!!! I didn't think that it was even possible to have the car this clean ever again. Thanks Three Cees! Now I've got to figure out how to tie the kids and dog to the outside of the car LOL. I guess I'll just have to plan to come back for another Titanium package in the future! read more

perfect little place to swing by during lunch hour and get your car freshened up! i needed a vacuuming bad and wanted an interior cleaning, didn't really need an exterior cleaning but if you get their combo deal for $40 it's much cheaper than getting just an interior. its one of those weird car washes where you pull up to a certain point and put it in neutral, then it drags your car through. i must say that is a bit unnerving the first time! then you pull up to a bay area and they work on your car while you wait. they had a very nice little set up inside...complete with a lounge area, TVs, and a huge selection of car products. i bought quite a few air vent smelly thingies. the entire ordeal took less than an hour and i couldn't be happier! read more

Best car wash in the area. Been going to 20 years. No place compares with thier platinum package. Discovered their oil change are a few years ago and will never go to jiffy lube again. Fast, polite service for decent price. Sometimes there is a line but well worth the wait. There is a line because they are good. Love this place read more

I have previously had an exterior/interior wash with them before and been very happy, however today ruined that. After driving with my 11 month old, unloading her, two strollers, the car seat and car seat base and sitting outside on a bench for 30 minutes (sorry all of that stuff is too hard to haul inside by myself), I get my car back and while the floors were vacuumed and mats were cleaned the seats were definitely not touched AT ALL. I was about to put my car seat back in and pointed at the globs of dirt still on the seat to which I was told "if you left your car seat in there we don't clean". I informed them I had not, and then as they start wiping the row tell me "if you'd like detailing you can get that"...? Umm no I just wanted a standard wipe down. The other seats still had dirt, there were still crumbs and spilled drink in the console, and as you can see from when I was changing my baby there was still dirt on the trunk. As I was loading the stroller I was told "you need to move so other cars can get in". I circled around and demanded to talk to a manager. He then asked me if my water bottle was in the console because they wouldn't clean it (it was not!). So after 30 mins of waiting outside they offered to clean it again so I took my baby inside and waited another 15 minutes for them to redo it. I'm not sure what happened to them; they did seem very busy but seriously save me the trip and I'll do it myself next time!!! read more

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A little over priced. I would not suggest going on your lunch break. A simple interior/exterior car wash takes a good 45 minutes. On a positive note, they are very thorough and the waiting area is nice, but I've experience faster and comparable service elsewhere. read more

If you have never been here before, it's confusing to figure out how to get in and what the procedure is when you come out of the car wash part. And at 3:39 on a Saturday afternoon, the staff wasn't too nice to this new comer. That being said, the outside of my suv was spotless, shining like new. And the inside of my extremely dirty soccer mom vehicle was amazing. Dirt I thought was a permanent stain was gone. Definitely will come back, and since I won't be new I will know how it works. read more

They did a great job cleaning my car. Looks spotless on the outside AND the inside. Def would go back again for car wash. Also it's right in rt 7 so convenient location. read more

I live in Reston and wanted to find a full service car wash. I read the reviews and decided to try Three Cees out. For my Kia Sorento it was $34.99 for a full car wash... (They charge by the seat row.) Expensive, but worth it. I'm really particular about how my car is cleaned. Usually when I take it to a full service car wash, they miss spots here and there and leave dust on the dashboard, etc. My 1st visit here and the car was spotless inside and out! It felt brand new again. They really did an excellent job!!! I plan on going back regularly and don't mind paying $34.99 for a job well done. read more

The people were extremely rude. I saw a car go in front of me for which they took a really long time to power wash. I personally made a request to clean my tires and the front end of the car well. They literally did a power wash for 5 seconds and sent the car for washing. When the wash was done, the front end and the tires were in the same condition as before. When I went to tell someone that the car wasn't cleaned properly, the guy literally barked at me saying that there is no need to tell it so many times. I told them that the last time I came here to clean the car, it wasn't cleaned properly so I just wanted to show it them. The guy completely ignored everything that I had to say. I don't think I will ever come to this place again. read more

Absolutely the best car wash in Northern VA. I used to live nearby and always used it. Since I don't live near any longer I've tried others closer to my house. No comparison. Totally worth the trip to go back here where they actually care about what they are doing. My car looks like it was detailed and I just got a regular wash! Keep up the great work and customer service Three Cees!! read more

I've never been able to get a good exterior wash at this place, despite the platinum level pay. The car wash must have a problem with how it's set up. I purchased the best level wash ut my car came out still dirty. I complained to the manager but he was rude and did not want to do anything about it. I say go someplace else. There are a lot of other good car wish places around. read more

Over an hour for a sloppy job. Do not use this car wash unless you have an hour to wait for about 15 minutes of time spent cleaning your car. I will never use them again! read more

I took my car in for an oil change today as I do every three months. I was told my transmission fluid must be changed. When I received my invoice printout I learned they changed my transmission fluid 9 months ago and it didn't need it. The attendant and the manager let me know that it was my choice and not their fault. Not only were they not apologetic they were arrogant. They upsold me on services I did not need and then blamed me. Typical sleezy business. I would hope no one else gets taken by them. read more

Just had my 10 year old RAV4 detailed. Could not be happier! The manager was attentive to what I wanted, reviewed my expectations, and discussed the outcome of what they could realistically do and not do. They gave me back the most beautiful car, beyond my expectations. Their facility was professional, clean and you could tell that they take pride in their shop and work. read more

Just had my car washed here. My back window was open (admittedly my fault); prior to the wash one of the guys, without checking the window, sprayed some material over my car; got me wet as well. I pointed this out and shut my windows---no apologies from him, just a grumpy look. When I complained to the manager he said he would have a word with the guy -- again no apologies (didn't even ask me who the guy was), just a dismissal----horrible customer service; will not go there again. The wash wasn't that good, either. read more

Won't be coming back to this "car wash". Took an hour to get at done and it wasn't very crowded. Also, tour up my front license plate and frame and couldn't do anything about it! If you have an SUV I wouldn't use this place! read more

Dropped off on a Sunday morning. You should try to avoid weekends. It took 5 hours but I was satisfied with the results (I dropped off and left the car). About $120 for a full interior detail. You will get a strong chemical odor so be prepared to keep your windows down for about 5 days. Not sure if an organic product would do the same, but willing to try next time. I was satisfied with this business. read more

By far the best car wash, detail, wax I have ever received. Hands down a $30 car wash in and out beats a $187 full detail by extreme details and makes flagship Herndon look like child's play. Great service, work. Rae(sorry if I got name wrong) great customer service as well as manager. Go once a week and they can't be beat! Thanks! read more

This was probably the worst car wash experience I've ever had. Truly disrespectful staff. Do not waste your time or money with this establishment. Go anywhere else. Save yourself the time and hassle. The car looked less clean leaving than it did when I arrived. read more

I took my AUDI to have it cleaned Saturday and to my surprise a guy opened the door for me.This is the first time this has happen!! They have a "black guy" working there that is incredible with cleaning car!!!! My car was real dirty do to my dog.the car looked like It just came off the show room floor when he was finished.The rest of the guys there do not clean nothing like this guy!!! read more

Polite customer service. Convenient location. I hadn't been to this business in a long time because my first visit lasted almost 1 1/2 hours (went through the car wash only to wait a really long time to get the inside cleaned). This time, I checked to make sure there were not a lot of cars out front; there was no wait for them to get started. I asked for the Platinum Package. They charged me the higher SUV rate $35 since I have a hatchback and said that any car that has a hatchback is considered an SUV. Just FYI. The car wash itself was okay. Better than other locations. The interior/exterior cleaning: Did they get the big stuff? Mostly. Did they get the details and small stuff? Not so much. The wheels were wiped but a lot of places were missed so it was sloppy. The windows were also wiped, but when I looked in my rear view mirror I saw a section that was missed on the hatchback window (that I paid extra for). The front door was open for me to get inside and the dirt that was on the lower part of the door and inside the car by the carpet was still there. Not a great impression. Almost everything was essentially wiped down but not very well and some spots were simply missed. Did not look like they completely vacuumed the hatchback section (some table salt had spilled out of a box and it was still there), and all of the seats still had some dust. My car is a lot cleaner and I am okay satisfied so not trying to sound too negative. I know it is a lot of work, but the job done was lacking attention to detail. Will I go back? Yes, probably. Again, very polite and convenient!....Update: Went back recently for a wash only. Line moved quickly. Nice exterior wash. There is a person who wipes down the outside of the car when you pull out. I thought that was nice and gave a tip, although after leaving noticed several spots/streaks on both sides of the car where water marks had dried. I wiped them off easily with a towel. I'll be back. Much better than other car washes in the area that I've been to. Thanks! read more

I have used Three Cees for years - never again!!! Pulled in for an oil change (that's what they do right?) The technician couldn't find me (or my car) in the computer (after many times being serviced here) He told me to fill out the form on the clipboard - so I filled it out. He didn't explain anything to me - any service packages - specials - types of oils - what they offer over other businesses - barely spoke to me other than some grunts. Didn't even know the prices when I asked - I mean - come on? Told him I just wanted the regular oil change - not synthetic. They start changing the oil - after putting 2 quarts of the type I circled on the form that he ask I fill out -- he come up to me and states that there is an extra charge for this type of oil ??? (nothing about that on the form) We heatedly discussed this for several minutes - The regular oil change is with the bulk oil? (I still am not sure what oil is in the vehicle now?) I had no idea what he was talking about - he pointed to a row of some kind of pump looking things on the floor and said that was bulk - What is that? Isn't oil - oil? - I am not a oil change specialist. The manager was on the phone so I asked to speak with him - I guess his girlfriend was giving him a hard time as he chatted away for quite a while keeping me waiting. Finally he was off the cell phone - I asked if we could step outside and speak about my dissatisfaction with the poor - and - confusing level of service I was receiving. He said he was in here (the empty bay) and that he could not step outside as he had to watch his guys??? OK fine - so I started explaining what the problem was and all he did was interrupt and argue with me with such a condescending attitude that I finally threw up my hands and said "whatever" - just forget it - lemme out of here. As soon as we were finished he turned and went inside the door to the waiting room - what happened to the "need to watch my guys"??? After I paid - that even confused the technician with the coupon I had - fortunately I was able to correct him - jeez??? Got out of there and went to get the car wash. The girl in the booth was very helpful and nice - I pulled in to the car wash and the attendant took my antenna off and dropped it on the floor next to the seat as I was leaned over with my hand out to receive it - WTF?? The car wash is tired. The cleaning cloth things are very dirty and the place is really dirty - the lights don't work in some of the sprayers - you don't really know if you are getting what you pay for. Bottom line for me is - never never never going back - nor my wife who WAS a customer - and I will tell everyone I know to avoid this place - go to somewhere else - anywhere else would be better than Three Cees - such a shame - the place use to be good - it is a dump now and the people don't give a damn about customer service. Now I know why I was the only customer there - it use to be really busy. My feeling is that you should take your business somewhere else. read more