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Thornton's Sewing Machine Repair Service

3.0 (2 reviews)
Closed • Closed

Services - Thornton's Sewing Machine Repair Service

Clothing alterations

Clothing mending and repair

Appliance repair

Thornton's Sewing Machine Repair Service Photos

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9 months ago

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3 years ago

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Hauck Appliance Repair - Business logo.

Hauck Appliance Repair

(9 reviews)

So last weekend, I was sitting on my back porch when my seven-year-old came out screaming, "Mommy,…read moredaddy, the washing machine's on fire!" Obviously, we were completely terrified but at the same time wondering if she was over exaggerating. Well, long story short, the belt and the agitator in my Speed Queen washing machine had broken due to its age. I didn't know that at the time, but I called my Home Warranty company, and they tried to send me Sears. I absolutely hate Sears. There's a reason why that company has fallen off the face of the planet. The reason is their horrible customer service. Nobody goes into their stores and buys their crappy products. Even their home repair company is worse. I have to tell you, I was beyond frustrated and disheartened because I felt like my washing machine wouldn't be fixed anytime soon. I called my Home Warranty back, telling them I can't have Sears and that I need to go with my own people. With enough passion and vigor in my voice, they gave me the opportunity and connected me with these guys. They understood my frustration and did everything they could to fit me in within a few days of my phone call. They were able to come out and fix my washing machine promptly, providing amazing customer service. Thank you, Mike, for fixing my washing machine and doing it with such care. I appreciate your warm and caring personality, as well as your desire to ensure my satisfaction as a customer. I have to say that my Home Warranty also appreciated their invoice and accepted it within a few hours. Hopefully, I'll get some of this repair paid for later on down the road. But for now, I have to say these guys deserve a solid five stars and a 10 out of 10 rating. I highly recommend them for all of you for your home repair needs.

Terrible customer service. Called for an appointment. They gave me a window between 2-5pm…read more Moved my work schedule around to accommodate the time. Received a call at 11:30 am but missed it because I was working. Called them back to be told by the receptionist that they cannot come back at the original quoted time frame because they are no longer in the area and they would have to back track. Zero willingness to try and accommodate me after switching around my entire work day. Would not recommend this company as most people can't take a whole day off of work. What's the point of giving times of service when you don't honor them?!

Appliance Experts

Appliance Experts

(2 reviews)

STAY AWAY! This is one p*ss poor 3rd rate outfit and thoroughly unprofessional. They'll arrive at…read moreyour home in an unmarked vehicle (with out of state plates) driven by a "tech" wearing nothing that resembles any kind of company uniform. They'll quote you one price over the phone, which will mysteriously balloon into several hundred dollars more once they arrive. They offer no contact information whatsoever, except for the name of the "parent" company with a Florida address (..your first clue). If you search for these guys locally online, they list addresses of local VACANT LOTS. Their entire M.O. is right out of the Irish Travelers handbook. Call ANYONE but these guys. And beware, they operate using different names, such as Affordable Appliance Service. Total ripoff artists.

Didn't get past the initial phone call. Tried both numbers listed, both answered after several…read morerings with a miserable sounding, "Can I help you?" Thought I had the wrong number at first so I tried the second, but same thing. No identification of the business, nothing. I said I was trying to reach the Appliance Experts and was told, "Yeah, that's us. Can I help you?" Totally put off I said "No, but thanks anyway" and hung up. Was called back not once, but twice, demanding to know if I called and what I wanted. I said their first impression was absolutely terrible and I will find someone else. I was then told, "Good, we don't want to work for people like you." And you won't.

Murrysville Cleaners - Faded spot on cleaned sham

Murrysville Cleaners

(22 reviews)

$$$

I've used Murrysville Cleaners three times already this holiday season getting my suit and costume…read morecleaned between Christmas shows. They are just elite at their business. From no nonsense drop offs, clear instructions and timing on the printed receipts, text reminders when your items are ready, and hours that work for even the busiest of seasons - they make getting items cleaned and pressed simple! I've needed tight turnarounds and top notch service.. and they have still exceeded my expectations. Plus... it is extremely reasonable pricing too.

I had been using Murrsyville Cleaners for almost 26 years, and I had not had significant problems…read more I moved to having my cleaning picked up when I lived in Murrysville and when I moved to Oakmont they said I could continue having it picked up at my new home. I had no problems with them picking up my dry cleaning in Oakmont. Their dry cleaning was adequate - not exceptional but adequate. I would have continued to use them. Then, the management changed. I called to have my cleaning picked up and got an earful about how awful the last manager was (who had left), something I didn't need to hear. My dry cleaning was no longer picked up at my Oakmont home on a consistent basis. Sometimes the clothes were on my porch (rain, shine, snow) the entire day. They would apologize but then said I had to have them pick up my dry cleaning up least twice a month or they would no longer pick it up at all. So, I attempted to comply with this. Still, they would miss picking up the dry cleaning about 60% of the time. This almost NEVER happened with the previous manager that they said was so awful. I complained, and the woman who replaced the previous manager was nasty to me (she has NO understanding of customer service). I stopped using them. The owner called and asked me to give them another chance. I told the new manager of my conversation with the owner and this made her really mad - and it became increasingly more frequent that they did NOT pick up my dry cleaning even though they promised they would. The last straw was her arguing with me that the driver told her the laundry wasn't on the porch, when it was, and she believed him and not me. She essentially called me a liar. I'm done. Beware.

Thornton's Sewing Machine Repair Service - sewingalterations - Updated May 2026

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