1. Thornton's Sewing Machine Repair Service

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Monroeville, PA

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Thornton's Sewing Machine Repair Service

3.0 (2 reviews)
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Services - Thornton's Sewing Machine Repair Service

Clothing alterations

Clothing mending and repair

Appliance repair

Thornton's Sewing Machine Repair Service Photos

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1 year ago

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3 years ago

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Daily Home Solutions

Daily Home Solutions

(14 reviews)

We have been seeking someone to look at our Bosch Dishwasher for sometime. It had a warranty…read moreremaining from Bosch and they sent on of their contractors out. His diagnosis was that we don't clean our dishes well. He basically berated us. Then I go to Yelp and Daily Home Solutions responds quickly. I explained that hat was happening and he quickly told me he can look at it. He sent a request to pay the initial service fee. He scheduled an appointment and updated me when he was close by. He had the part, very professional, wore a mask inside. We don't require it but it may have made him feel more comfortable . He was polite, he immediately knew the issue and began resolving the issue. He got 50% completed but the part that Bosch sent him was incorrect. He carefully showed me the part that he had didn't have a chip inside. The one I had did have a computer chip that informs on how to drain. Quite interesting. He came back the next week, installed the part quickly. My recommendation is this gentleman for any appliance issues. I know my first call is to him. He's prompt, professional, great conversationalist, overall superb service.

We had a warranty service from Home Depot which resulted in two other companies that were unable to…read moredo the job. While the warranty company ultimately reimbursed us, it was Eddie that came to the rescue! Further, Eddie was able to diagnose the problem and solve it in 15 minutes - the other companies wanted me to remove the wall oven (about 400 lbs) from the wall. This really demonstrated for me the common-sense, tactical approach Eddie applied versus the other technicians' sledgehammer-on-a-fly approach. Yes, I fully recommend this service and Eddie!

Hauck Appliance Repair - Business logo.

Hauck Appliance Repair

(10 reviews)

So last weekend, I was sitting on my back porch when my seven-year-old came out screaming, "Mommy,…read moredaddy, the washing machine's on fire!" Obviously, we were completely terrified but at the same time wondering if she was over exaggerating. Well, long story short, the belt and the agitator in my Speed Queen washing machine had broken due to its age. I didn't know that at the time, but I called my Home Warranty company, and they tried to send me Sears. I absolutely hate Sears. There's a reason why that company has fallen off the face of the planet. The reason is their horrible customer service. Nobody goes into their stores and buys their crappy products. Even their home repair company is worse. I have to tell you, I was beyond frustrated and disheartened because I felt like my washing machine wouldn't be fixed anytime soon. I called my Home Warranty back, telling them I can't have Sears and that I need to go with my own people. With enough passion and vigor in my voice, they gave me the opportunity and connected me with these guys. They understood my frustration and did everything they could to fit me in within a few days of my phone call. They were able to come out and fix my washing machine promptly, providing amazing customer service. Thank you, Mike, for fixing my washing machine and doing it with such care. I appreciate your warm and caring personality, as well as your desire to ensure my satisfaction as a customer. I have to say that my Home Warranty also appreciated their invoice and accepted it within a few hours. Hopefully, I'll get some of this repair paid for later on down the road. But for now, I have to say these guys deserve a solid five stars and a 10 out of 10 rating. I highly recommend them for all of you for your home repair needs.

Terrible customer service. Called for an appointment. They gave me a window between 2-5pm…read more Moved my work schedule around to accommodate the time. Received a call at 11:30 am but missed it because I was working. Called them back to be told by the receptionist that they cannot come back at the original quoted time frame because they are no longer in the area and they would have to back track. Zero willingness to try and accommodate me after switching around my entire work day. Would not recommend this company as most people can't take a whole day off of work. What's the point of giving times of service when you don't honor them?!

Appliance Experts

Appliance Experts

(2 reviews)

STAY AWAY! This is one p*ss poor 3rd rate outfit and thoroughly unprofessional. They'll arrive at…read moreyour home in an unmarked vehicle (with out of state plates) driven by a "tech" wearing nothing that resembles any kind of company uniform. They'll quote you one price over the phone, which will mysteriously balloon into several hundred dollars more once they arrive. They offer no contact information whatsoever, except for the name of the "parent" company with a Florida address (..your first clue). If you search for these guys locally online, they list addresses of local VACANT LOTS. Their entire M.O. is right out of the Irish Travelers handbook. Call ANYONE but these guys. And beware, they operate using different names, such as Affordable Appliance Service. Total ripoff artists.

Didn't get past the initial phone call. Tried both numbers listed, both answered after several…read morerings with a miserable sounding, "Can I help you?" Thought I had the wrong number at first so I tried the second, but same thing. No identification of the business, nothing. I said I was trying to reach the Appliance Experts and was told, "Yeah, that's us. Can I help you?" Totally put off I said "No, but thanks anyway" and hung up. Was called back not once, but twice, demanding to know if I called and what I wanted. I said their first impression was absolutely terrible and I will find someone else. I was then told, "Good, we don't want to work for people like you." And you won't.

Murrysville Cleaners - Faded spot on cleaned sham

Murrysville Cleaners

(22 reviews)

$$$

I've used Murrysville Cleaners three times already this holiday season getting my suit and costume…read morecleaned between Christmas shows. They are just elite at their business. From no nonsense drop offs, clear instructions and timing on the printed receipts, text reminders when your items are ready, and hours that work for even the busiest of seasons - they make getting items cleaned and pressed simple! I've needed tight turnarounds and top notch service.. and they have still exceeded my expectations. Plus... it is extremely reasonable pricing too.

CLIENT BEWARE! If you value your belongings, do not use this…read morecleaner for anything that needs laundering. Their machines reek, and that funk will transfer to your items--permanently. I've had two large items ruined: a rug and a $400 quilt set. First, I sent in a rug (October 2024) that was odor-free, just needed freshening after a move. It came back smelling like a swampy basement. (I was told they use a 3rd party vendor to clean them, so they weren't technically responsible for the service, just acted as the middle man.) The owner insisted it was just detergent and claimed not to smell anything off. She agreed to reclean it, but the odor remained. The rug was unsalvageable and, being discontinued, impossible to replace--ruining the design of the room. Despite this, I gave them another chance, assuming the issue was with their third-party rug cleaner. This time, I brought in a barely-used winter quilt set to be cleaned before storing it for the season. The place was undergoing renovations, it was sweltering, and the doors were wide open with fans blowing. I was told it might take longer--but surprisingly, it was ready the next day. When I picked it up, the entire package reeked of cat urine, fake floral scent, and body odor. One sham even had a bleach-like fade, though they swore no bleach was used. I contacted them immediately when I got home. Again, I was told it was just detergent. I couldn't even bring the items into the house--the stench was unbearable and multiple family members agreed. I brought it back for recleaning, and the owner, still claiming she couldn't smell anything after putting her nose right into the fabric, supposedly "washed" it again with unscented detergent and deodorizer. It came back even worse--now with a fishy odor added to the mix. I'm now out a $400 quilt set, (on top of the rug that was thrown out in the fall) and all they offered was a refund for the original cleaning. No accountability. Just excuses and an alarming inability to acknowledge clear and overwhelming odor issues. I can't fathom that I'm the only one who has had this problem, but since no one else has shared this issue in a review, I thought I would do so to prevent someone else's misfortune.

Thornton's Sewing Machine Repair Service - sewingalterations - Updated October 2026

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