We purchased a dishwasher from Daniel's. The installer installed the appliance crooked. The first…read moretime I called they never got back to me. The 2nd time I called they refused to remedy the problem, stating that the warranty on the install had expired. I have since found out that they use subs for their installs. I would not recommend this company due to their poor customer service.

My upright freezer bit the dust on a Friday afternoon at 4pm. We immediately ran down to Daniel's…read morehoping to get something to take home on the spot but they were out of stock at this location. They could order what I wanted for pick up on Monday. We worked with Mark to place that order and he was very helpful and efficient in taking care of us. While we were talking to him, Marty, the owner, started talking to us as well. He was genuinely concerned for us and trying to find an immediate solution so we wouldn't lose all of our frozen food over the weekend. He contacted the Allison Park store and found that they had a smaller size freezer in stock that he offered to us as a loaner for the weekend if we could pick up it up from that store. Never have I worked with an appliance store that cared so much and was willing go to that extreme to help. We saved our frozen goods by getting the loaner and then we returned it when we got our new freezer on Monday. The new freezer is so nice and big and bright. I can only hope it last as long as its predecessor that we purchased at Daniel's 23 years prior.

I needed a part for my dryer. I was very leery that this place would have the part I needed in…read morespite of their website saying they had the part is stock. But they did! And they knew exactly the part I asked for. Their service was among the best I've experienced. As the man behind the counter was looking up the part in the computer, the lady behind the counter was bringing it over. OMG I was in there 2 minutes max. Fantastic experience and the next time I need an appliance part I will check this place first.

Excellent service. The lady on the desk was not only personable, but extremely competent in…read morehelping me figure out what was wrong with my oven sensor. I highly recommend the Curry Hollow location of V & V Appliance parts!

Thanks for the reviews. I called the Clairton number to find if an item is in stock to buy…read moretomorrow. The human I talked to spoke such precise English that I asked how the weather was in Clairton, she said, "Good". I said, "It's 103 degrees F here." She responded that she's in Southeast Asia. Was it a human? Idk. I DO know Best Buy no longer exists for me.

BEWARE of Best Buy AI. I made an appointment with AI, but AI did not notify the store. When I…read morearrived at the store, I had no appointment. The girl at the entrance did not tell me that but sent me over to the Geek Squad. There was only one girl to handle many customers. After a while, I told her of my appointment, & she said I did not have one. I am a Total Member & was not happy that no attempt was made to keep me there. Prior to making the appointment with AI, I was on the phone/computer with the Geek Squad for over an hour. Obviously, the tech could not fix my problem & hung up on me, not calling me back. Another reason for me not to purchase anything anymore at Best Buy. I believe my Lenox Yoga Laptop is a lemon, as I've had other issues, & it's not even a year old.

Bill reattached a dryer outlet for me 2 years ago and serviced a boiler exhaust. The price for the…read morework he described would do sounded fair ($250). Then Bill finished 10 minutes later and I realized he just swapped an old piece of plastic with a new piece I already had laying around and tightened a pair of fasteners with screws. He also used a small amount of putty on a few small connecting point/holes. He did not seem to know much about my appliances at all. I asked if I paid with check if he would hold onto it for 3 days. He agreed. I was charged a $50 overdraft fee by my bank when he went straight to the bank with it. When I called him multiple times to ask why he did that, he ghosted me. Lesson learned. I would not recommend. Expertise did not seem adequate, work was lazy and overpriced, and he does not have integrity nor keep his word.

I recently moved and being single with 2 children found myself in a bind. I needed a washer and…read moredryer and easily purchased them from a local shop. Everything was going well until I was informed delivery would stop at the front porch due to COVID 19. No installation! I immediately called my mom to talk to her about the situation and as always she had the plan lol She jumped on Yelp and found Mr. Bill. I called him and explained the situation and since he had other people already scheduled he came the following day. Mr. Bill was very courteous and respectful. He arrived when he said he would. He was friendly and fast he had everything complete in minutes. He also gave me a brief tutorial on my appliances and how to use them since he was familiar. Mr. Bill is definitely someone I will be calling in the future if I ever need an install or a repair. Thanks Mr. Bill!!!!

I called about my broken oven at 830am and just 4 hours later my oven was fixed! Very fast and…read morereliable service - highly recommend.

We had a warranty service from Home Depot which resulted in two other companies that were unable to…read moredo the job. While the warranty company ultimately reimbursed us, it was Eddie that came to the rescue! Further, Eddie was able to diagnose the problem and solve it in 15 minutes - the other companies wanted me to remove the wall oven (about 400 lbs) from the wall. This really demonstrated for me the common-sense, tactical approach Eddie applied versus the other technicians' sledgehammer-on-a-fly approach. Yes, I fully recommend this service and Eddie!

I bought a new clothes washer from Laketon on 4-26-23. I made the purchase in the store. I had the…read moregood fortune of being waited on by the stores owner Tom, I found him to be most knowledgeable, helpful and friendly. He was anything but pushy. I told him what my specifications and features were for the machine, and he showed me which ones he had in stock (I wanted the machine delivered and installed in 3-4 days if possible) that meet my criteria. I never felt he tried to up sell or arm wrestle with me.In fact he steered me to less expensive machines that had less bells and whistles than I thought I wanted. The delivery and installation of the new machine and removal of the old one were made within my time frame. The delivery crew of 2 arrived in the delivery appointment window. They were very efficient doing their job. Additionally they were exceptionally friendly and courteous. Before leaving, hey showed me how to use the machine and turned it on for a trial run. This made sure the machine was working properly and that all the connections were tight and didn't leak. The next time I need a new appliance, I will return to Laketon without reservations. Marc F., PhD

Laketon TV Sales had the refrigerator size we needed at a good price. The delivery was quick and…read moreefficient. They hauled away our old refrigerator. Would highly recommend.

We bought an under counter ice maker from Bridgeville Appliance (along with a Monogram range,…read moredishwasher, beverage cooler, microwave, Monogram refrigerator/freezer, washer and dryer). When you spend thousands and thousands of dollars on appliances at a store, you would think that the business would appreciate it and try to assist you if issues arose. Not Bridgeville Appliance. We bought extended warranties from Bridgeville since they told us the extended warranty is better than the manufacturer's warranty and Bridgeville will repair them - not some other company. Ice maker broke in early August - needed a cutting grid. We called Bridgeville to get it repaired and they told us that they do not repair that brand of ice maker - when we were told at purchase that they repaired everything in house. Since they couldn't repair it, they outsourced it to another company. The warranty company that Bridgeville Appliance sold us is still investigating the claim. I was so furious at what Bridgeville Appliance sold us that I private paid over $600 to get the ice maker fixed. It is 3 months later and the warranty company is still investigating. I contacted Bridgeville Appliance and they told me it was a service issue and the owner or manager were notified. A month later and nothing from the owner. Nothing from the manager. There are a lot of companies out there that sell higher end appliances. Companies that would appreciate your business. Go to one of them. Bridgeville Appliance loved the money when they sold me the product, but did not stand behind ANYTHING. NOTHING... Go to a company that cares. Bridgeville Appliance DOES NOT.

So much for supporting a small business instead of a big box store. Bought a brand new dishwasher,…read morewon't turn on, needs a new control panel, terrible customer service, wasting days if my time buying, returning, buying, ridiculous!

Customer service I purchased several items and was waiting…read moreon A delivery date and was never contacted. I had to make several calls just to find out. Also having a door installed and after paying I was told I would be contacted but again I had to contact them. I was told it would take a month before they could install. The manager told me they are having issues with deliveries and installations.

Home depot falsely advertises their washing machine. They don't show pictures where the agitator…read moreactually starts to wash the clothes. Water level keeps filling on small loads it's not worth having this machine in my house & they don't want to return it. But instead on mocking me? Home Depot somehow forgot about us customers after they received payment

Mark provided great service and helped get our computer up and running properly! I will use this…read morebusiness for any future computer needs or repairs for sure!

Told me he did 15 minutes of work and then told me the bill was $160 !!!!!!!Needless to say I…read moredidn't pay him. So beware folks, he's a smooth talker!