First experience: Very poor customer service skills. Do not know their inventory. Waited for 15…read moreminutes for someone to help me. Then the clerk walked around lost when I asked questions about a grill they had advertised. Second experience: When calling to ask information about screening, wouldn't let me talk to the guy who repairs their screens or attempt to give me any approximate pricing. Told me: "we are too busy". Very rude! I don't think I would ever give them my business!

This is my favorite hardware store! The staff are amazing and always willing to help you find what…read moreyou need. The store itself is always clean, well organized and well stocked!

I've lived in the area for maybe 15 years and until a month ago I finally stopped in this hardware…read morestore. I needed an inch 1.2 PVC T for a pipe work I was doing at home. I didn't feel like driving to Lowes or Home Depot. I called and they said they have it. I stopped and told them what I called about and they had it waiting for me. Cost me $2 and some change. How great is that. This place was something out of a movie. Small hardware store that looks to date back to the early 50's potentially. Nice that these types of places still exist. Everyone was pleasantly nice here.

Love this place! I think it's been there for more than 150 years!!! Donny and his staff are very…read moreknowledgeable, helpful, and insightful. Donny's recommendations help me to save both time and money!!!!!

Picked up some local grass seeds cultivated by the Penn State Agricultural Dept. at the Ace…read moreHardware on Greentree Rd. Super cool!!!

This used to be one of the great hardware stores. Staff knew what they were doing, helpful etc…read more Lately, no one one knows a nail from a tub of caulking, they aren't helpful, not pleasant to deal with. Seriously, what happened here? Rolliers is a drive, but worth it right now.

David had all the items I could not find in 2 other big box hardware Stores I shopped at…read more He has that kind of hardware store that we older people remember. Shop at KELLER first!!! He's in Turtle Creek, 412-824-1787 Service, Selection, and great Value!!!

Best hardware store ever. You won't find this stuff at any of the big box stores. Been buying here…read moresince I was a child.

Really cool local hardware store, only 5 minute walk from my house and convenient for last minute…read morenecessities in projects at home. The owner is very helpful and friendly.

Love. Love. Love. Love…read more I was in town visiting family and I wanted to manifest some art supplies for my nieces. I placed a quick call to Rollier's and the staff couldn't have been more helpful. They let me know that they had some watercolor crayons and that they would hold them for me at the front desk. I popped over and ended up buying a plethora of fun craft items. The staff were personable throughout my interactions with them. If you need hardware, or homeware, or craft supplies, or cooking supplies, or basic food items, and so much more - they have it here. The store is well organized and you can tell that the staff take genuine delight in assisting their customers. I was even more impressed with this store when I learned that it has been in this location for over 70 years and was even around before then - at a different location - https://www.doitbest.com/rolliers-hardware/about-us/ . So what's up! They even host some fantastic community events - https://www.doitbest.com/rolliers-hardware/special-events . If you are in the area and need some basic household items, decorations, or just want to do some magical browsing - be sure to support a legacy family-owned local business and check out Rollier's. My nieces were entertained for hours - thanks to Rollier's lovely diverse selection of goods. Trust.

My family and I have shopped at Rolliers frequently throughout the years. It's a nice , quaint…read morehardware store which is invaluable. Regarding customer service, I have experienced very friendly older workers but I take issue with the younger ones. They don't even look at you, and aren't friendly. They are just going through the motions. It's just rude. Maybe you can reappoint them to fast food where their rude treatment is more acceptable.

I needed an HDMI cable in a hurry. I tried three other stores in the South Side Flats, but no-one…read moreelse had one. The True Value site lists several that the chain sells. I had to call this store directly rather than search online. They answered right away and found it on the shelf for me. I picked it up in ten minutes and was able to demo my presentation in advance of heading to the venue. Great responsive service that made my day!

Great service, helpful and friendly. So many pad locks to pick from. Guy behind the counter was…read morevery helpful. Decent price too, didn't break the bank.

New to town and clueless about hardware, I picked Master's Hardware because Google Maps listed it…read moreas the closest store to my house, and for the likelihood that it would be smaller and easier to navigate than Lowe's or Home Depot. Luckily, my guess was on the money. My visit to Master's Hardware was friendly, efficient, and informative. Unlike some hardware stores, where you're left to fend for yourself, Master's Hardware helps you pick up everything you need in a very non-salesy, unobtrusive way. For nails, wall anchors, lighting pull-chain extensions, and all your other little moving needs, Master's will do the trick. Not sure about bigger projects, so you might want to call ahead if you're planning serious renovations or, I don't know, demolition. If you're clueless like me, this is the place to go.

Masters Hardware is a classic old fashioned hardware store in the very best way. There have been…read moremany times where I'm looking for just one small item, a screw or washer and these two guys have exactly what I'm looking for at a very fair price. It's a smallish store so they don't carry a wide selection, but it's rare I don't find what I need. Forget the big box stores, Masters Hardware in Swissvale is the place to go.