Thank you Pius for your above and beyond customer service. It's so nice to see that people still…read morehave some respect, care, compassion. I brought in a necklace to have repaired fully intended on having to leave it, not only did I not have to leave it they had the time to immediately repair it. Thank you again. Your service was outstanding. Janet

im not usually one to do this. write bad reviews and all. i like to believe that people will be…read morereasonable. that they will be understanding. two odd weeks ago, i had decidedly chosen to get my rings sized. i was only wearing 1 at the time, since many were too big, or misshapen and needed fixing. i had put it off for a long time but now felt like a good time. i picked yonans bc along w the one i was wearing and the misshapen ring, both had been purchased from there, years back, by my mother. ik i was asking a lot, or rather that the amount of work that i was asking was, a lot (considering the other three rings that were being tweaked and sized). all of this is to say i had the smallest frame of reference in time to discover that the rings did not fit well when getting them returned to me. they were done so fast, i worked all week and couldn't make it myself during their business hours and had a friend pick up the order for me. like i said, the time between having them back, and two falling off, was razor thin. i had no time or rather did not possess the opportunity to return them for proper fitting--they were already gone, missing forever, within a day of having them back. i wouldn't trust these people with your jewelry; it's not in their skill set. this was mainly a basic job about sizing that they got so wrong the first time. they also refused to listen to me, lacked empathy, and wouldn't not take responsibility. i owned that ring for over 10 years and it came with me on birthdays and an international trip my passed gpa took me to, it was with me through college and graduation, through barely getting by to starting my career. i immensely loved that ring. that pretty, inexpensive, black hills gold one that my mother once bought me in 2014 for my golden birthday. rip, it meant everything to wear it.

I have had multiple interactions with this company. Never not satisfied. Always felt they were…read morehonest and fair. I personally won't go anywhere else to sell my gold.i have recommended them to several people.

James was quick and knowledgeable in evaluating my foreign coins and gave me a fair price. He took…read moremy sterling silver set for melt value and gave me $300 more in cash on the spot than the well known online sterling silver buyer in Florida. Plus I didn't have to insure it and ship it and wait for a check. I will check in with James the next time I want to sell.

We brought our 3 y-o daughter here, by referral, to get her ears pierced. It's a clean mom and pop…read morejewelry spot. The wife came to prep my daughter's ears and have us choose a pair (they had the typical hypo-allergenic earrings nothing special). The husband did the piercing everyone had freshly sanitized hands, no gloves which I didn't mind. He came and pierced her ears and he was kind and gentle. My daughter didn't make a single sound! She was excited to have earrings and I gave her a little pep talk on what to expect. It was amazing and under $25 which blew my mind, $7 for piercing solution to keep clean for the healing process. Highly recommend!!!!

Recently my husband wanted to have my engagement/wedding ring reset in a new setting. Upon advice…read morefrom our daughter, we went to Universal Jewelers and we couldn't be more pleased with the entire experience! Not only is the finished ring beautiful, but the help and advice of Efrén, the owner, during the process was invaluable. I wouldn't hesitate to refer others to them for any jewelry needs!

Great Customer Service! Allot Of Unique 1 Of A Kind Items…read moreAvailable They Also Have A Large Selection Of Different Items like Jewelry, Collectibles,Coins,Watch A Great Value For Your Money!

Agreed via text message for a price for a thermal imaging device, show up only for them to try and…read moreoffer me half of the agreed amount, person I was dealing with based their number off a eBay auction Listing and not a buy it now price. On top of that he tried to tell me there is no HD model (which is the one I have) and that there is only a 1 or 2. either learn to read or tell better lies. Joke. Been buying gold and silver here for years good to know how they treat loyal customers. Thanks for the waste of time. Future business will be taken elsewhere.

This is an absolute must-visit jewelry store…read more I came in to have my ring sized and ended up purchasing the most beautiful pair of earrings as well--and I couldn't be happier with the entire experience. From the moment I walked in, the staff was warm, welcoming, and incredibly helpful. Lindsay was wonderful to work with--so knowledgeable, patient, and genuinely kind. She made the whole process feel easy, relaxed, and enjoyable. The pieces are absolutely stunning, and you can really tell how much care and craftsmanship goes into everything. I've been to several jewelry stores over the years, and this was by far my best experience. I truly cannot recommend this place highly enough and will definitely be returning in the future. Such a lovely experience all around!

Very informative, if you're interested in any jewelers this is the spot to go. Great service and…read moreprices.

Worst customer service owner is mean rude doesn't know how to speak to his customers, I honestly…read morethink he sells fake jewelry!! People had warn me not to go to them I should have listened to them. Never ever going back There again!

Crazy pricing and customer service. Branch is Sacramento has better staff than in this location…read more Something you buy 3000$ and they take it back 1000$ barely even if the item wasn't used. Very heavy weight each item that concerns you if it's all gold or mixed with 90% other things to give it that heavy weight and PRICE.

I was referred to Prince Jewelers and had a great experience. They have a vast selection at…read morereasonable prices. The owner was very accommodating and even offered to customize an order to fit my needs.

A dentist and a financial professional walk into a jewelry store...I wish this was a joke but... If…read moreI could give this establishment zero stars, I would! Shame on the owner for judging us. She wouldn't let us in the door. She told us that they don't sell costume jewelry. I told her we weren't there to purchase costume jewelry. She reluctantly opened the door and immediately wanted to know why we were there. Despite her rudeness, we stayed and looked around. She finally realized we were professionals dressed in our weekend wear, her apprehension eased. I don't want to support an establishment where the owner judges you before you even walk in through the door. How dare she assume we couldn't afford the 22k gold jewelry that she was selling!!! Infuriating!!

Went here today for a small watch repair. What a pleasant experience. Jerry is a very nice guy. He…read moreknows his craft - he has a very nice selection of jewelry. If you need a jeweler stop by Princess Jewelers and see Jerry!

Jerry was very fair, kind and patient. Simple and easy transaction. Was able to negotiate a…read morereasonable amount. Would recommend!

This place is amazing. Walked in and asked if they could do re-rhodium plate my ring. For a small…read moreextra charge they were able to do it right away. It was done within an hour. Ring looks perfect!! Great service.

Great customer service ! Everytime ! Live around the area and it's my place to go tooread more

This place is rad as hell and the staff are super kind, personable, helpful and great to talk to…read more Will definitely be back soon.

Came here to look for Magic cards and they had more! Pokémon cards, Japanese Pokémon cards, cool…read moreflavored Red Bull and a few One Piece cards ! Very friendly service. Definitely would love to come back for a game !