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    Thor Motor Coach

    1.8 (171 reviews)
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    Towed over 1000 Miles at my Cost! Terrible Thor!!!
    Will O.

    HORRIBLE EXPERIENCE!!!! Bought a brand new Thor Windsport, 34J! Was coaxed into buying it from Giant RV! Thor was supposed to have some magical warranty and great customer service, anything but great was more like it! Left my entire family stranded, 3 times, once out of state. The one time out of state, our RV almost burn to the ground with my wife and 3 kids inside!!!! Oh, it only has 4K miles on a 2022! What a pathetic joke! Throughout the entire process of suing Thor under lemon law, Ford decided to step up and purchase it back. This was after I was overpromised a new coach, on the house by Thor! If Thor thinks they are going to get away with this, not even a chance. Thor is great, if you want poor customer service, lack of educated managers and senior leadership, and poor craftsmanship overall. This is just the beginning of what is in store for this company!

    Manufacturer installed it this way.

    Thor does not do their due dilligence to ensure customers receive a product worth what they charge. I paid over $100,000 for a new RV. However, this brand new class B RV has more issues than i'd expect a used RV to have. My RV only has 10,500 miles and my current issue (I have lost track how many times I've had to fix something) is that the raidiator hose blew because the alternator they installed for the RV house wasn't routed or installed properly - installation did not avoid the timing belt from rubbing on it. Just a few months after the Thor manufacturing warranty expired, the hose ruptured. I really would like to spread awareness so that consumers do not buy into this faulty product which will ruin vacations! I can go on with issues (fridge doesn't work, screws falling off from car vibrations, engine parts not tied down and tap tap tap during drives, awning no longer function, rear view camera turns on mid drive on the hwy and we cant X out of it, cabinet frame are warping, we've had heater issues, vinyl flooring is lifting on all corners, entire ceiling leather panel floating because it became unglued, bed slide rubs on the metal lock, so the board has a huge gash from it slidding/rubbing on metal, missing insulation between van frame and the interior, water enters from the AC unit on the ceiling, etc.) But there are too many to break down full details. The quality is subpar. I don't know who wants to pay $100,000 for something that barely last 2 years, it certainly isn't advertised that way. It has been a true nightmare. Avoid this product at all costs!

    These photos show how the upholstery all over the motor home is disintegrating.

    Shame on you, Thor Industries! We have a 2017 28Z Four Winds: Very shoddy work, and very poor quality of materials. This is the third motor home we have owned, and by far it's the worst! We've had to have a wall reattached that was coming loose, wood trim falls off while I'm cooking. Parts of the floor is peeling up. I've had to reattach light switches, and the stripping on each side of the slide out. Although I have kept the upholstery covered it is virtually disintegrating. We paid thousands of dollars for this motor home, and we're on a fixed income. We can't afford to have it reupholstered. Basically we fix whatever we can afford to fix. I can't begin to tell how much I regret buying one of your units.

    Purchased a Thor Super C. Within days the wallpaper started peeling off. The dealership had the RV for two months repairing. once I got it back the wallpaper started peeling off the walls once again. The dealership credited me the first payment, and was told that Thor would be crediting me the second payment. Thor is now denying it. Thor does not stand behind their product. All I receive is pre written emails. Awful experience.

    Hole drilled through the roof at the factory serving no purpose.  Covered by AC Unit. Rain came in and ruined interior.  TERRIBLE!

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    Page 1 of 5

    Ask the Community - Thor Motor Coach

    How well is it made. any problems?

    Very poorly. About 2/3 of the units sold have major problems that the dealer you purchase from WILL NOT REPAIR even though they will keep the unit for weeks/months at a time and tell you they are working on it. Jammed slides, low-quality fixtures,… Read more

    View All 2 Questions

    Review Highlights - Thor Motor Coach

    We would like to say "Thank You" to Kayla Tee, Jeannine Ranstead, and Aaron Mondy of Thor Customer Service!

    Mentioned in 2 reviews

    Read more highlights

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