In October of 2021, what started out as a "what if" question... led us to Luxe and ultimately to a…read morelifestyle we never could have imagined. In 2022, we built our first Luxe, a 2023 47FB we named Penny. She became our home, office, and adventure partner as we embraced full-time RV living. In 2025, after almost 2.5 years in our Toyhauler, we stepped into the new 2026 Regent at the Tampa RV Show, and we knew it was time for a new chapter. When we began designing our 2026 Regent, Kristen played an incredible role in helping bring our vision to life. After living full-time in our first Luxe for almost two and half years, we knew exactly how we wanted our next coach to function for our family. Kristen took the time to truly understand not just what we wanted, but how we lived. She listened, asked thoughtful questions, shared her expertise, and helped us think through every detail. From designing features to the little touches that would make Charley feel like home, she helped us see the possibilities. Her knowledge, attention to detail, and genuine investment in our journey made the entire build experience exciting, enjoyable, and unforgettable. She didn't just help us build a coach. She helped us create our dream home on wheels. That level of support continued long after the build. Oscar has always been there to answer questions, share his knowledge, and help us better understand our coach. No matter when we've reached out, he's been a trusted resource and someone we've always appreciated having in our corner. When delivery day arrived, Joe and his team made sure Charley was everything we had envisioned. They took the time to walk us through every aspect of our new home, answer our questions, and ensure we felt comfortable and confident before leaving the factory. We stayed at the factory for five days and truly lived in our home to ensure all was exactly as we had expected! Most recently, during our one-year warranty visit (August 2026), once again the Luxe team delivered an exceptional experience. Leah coordinated the entire experience with warmth, positivity, and exceptional communication. From the moment we arrived, Kyle's knowledge and expertise immediately stood out. As we walked through our warranty items, he listened carefully, asked insightful questions, and shared valuable information. When we returned to pick up Charley, he took the time to thoroughly review everything that had been completed and continued to share his knowledge as an owner resource and educator. We left not only with a beautifully cared-for coach, but with an even greater appreciation for the people who stand behind it. We also recognize that experiences like ours are only possible because of the technicians, service professionals, craftspeople, and countless team members working behind the scenes. While we may not know every name, we are grateful for every person whose hard work contributes to the Luxe ownership experience. Over the past four years, we have owned two Luxe coaches, traveled thousands of miles, and embraced a life we once only dreamed about. Looking back, we're incredibly grateful that we took the leap. What started with a simple text message became one of the best decisions we've ever made. Luxe didn't just build Penny. Luxe didn't just build Charley. They helped make possible a lifestyle, a community, and a journey that changed our lives forever. For that, we will always be grateful.

We have hot water again in our LUXE! Our Truma hot water…read moreheater froze while we were traveling from Minnesota to North Carolina. I started investigating the issues and found that every piece that was plastic broke. After a bit of trouble shooting, several discussions with a fellow Luxe owner and a load of phone calls with Certified RV, I decided it was going to be cheaper and easier to replace the entire hot water heater. Tammy at Certified RV helped me get what I needed. Certified RV's tech Scott provided some valuable insight for the install as well. It is amazing how nice a hot shower in our own rig feels! A huge shout out to Tammy at Certified RV for all her assistance making sure she got me the parts I needed as soon as possible. She truly went above and beyond the normal to get us the parts. I am grateful for her, and everyone else at Certified RV, for their professionalism and support!

We own a used Cruiser 2552, we have gotten help and repair and a tour when we took the Coach in. No…read morecomplaints! Picture below adding new awning, Coach didn't have one. Shop is clean and efficient.

Incompetence and indifference a bad combo. Bought a used unit they had taken on trade. Unit well…read morecared for with low miles. Ensured multiple times how unit had been winterized, oil changed, and that unit was ready to roll. Asked twice if a pre-delivery inspection checklist was utilized. Ensured they did so, and that it was completely ready to go. Took unit straight to outdoor storage for 3 weeks and had several days of freezing temps. Weather warmed for a short time, so we used the RV. Discovered unit had not been winterized, grey tank was ~2/3 full, black tank ~1/3, no anti-freeze in pipes, oil not changed, generator exhaust pipe was hanging loose below unit, all tires low air pressure. Brought unit back expecting nothing more than an explanation of how this happened, an apology and a quick fix of these items. No apology, empathy or taking of responsibility. Reluctantly agreed to fix the items but made us leave it without a clear return date, which ruined our planned Thanksgiving trip. Upon pickup, thought we would get a better explanation and some kind of apology, maybe a wash of the RV to make us feel a bit better... but instead, more excuses, double talk, indifference and attitude. Do yourself a favor and avoid this place... we are certain, the same stuff is happening with their own Phoenix products. Quality assurance and customer service would be evident throughout the company if they were important to them! Like Share

Brian was amazing, he went above and beyond in helping me with the horse trailer I purchased…read more(included driving with me until I was comfortable with everything). I highly recommend anyone who is looking for a trailer to go to Weaver's.

Christian and veteran owned business. Owner and staff went above and beyond to ensure a smooth…read moretransaction. Will be bringing any and all future business here!

Outstanding service we were 3 days from our Montana vacation. One of the coaches had a transfer…read moreswitch fail. A lot of burnt wires and the inverter damaged too. They got it in first thing Wednesday morning and it was ready to leave Friday by 6:30 PM! Saved our trip no cancelled reservations Great job fast and professional

Thank you to Custom Rv Repair for the awesome repair work on our 5th wheel trailer…read more Refrigerator is working and secure Slides coming in and going out properly Table brackets replaced and able to sit a cup of coffee on table without it sliding off. And last but not least the owner (Brian) was kind enough to let us stay on property using his power and water at no cost to us. Thank you to Brian (owner), Becky (office manager) and the awesome tech who worked so hard to get out rig done. You guys are amazing and we are very thankful and appreciative for what you did.

After replacing my gray water tank around the middle of May 2025 they inadvertently put a screw…read morethrough a hydraulic line while reinstalling the under belly. I was unaware of this until a month later I noticed hydraulic fluid seeping from the edge onto the frame. I checked fluid tank which was a quart low. I finally got it in for service July 15th in Dewey, AZ where they found the screw into the hydraulic line. After hydraulic line replacement and degreasing it cost me $1000.00. I contacted Custom RV repair several times and got the runaround as they said they'd have Brian call me which he never did. Don't trust this business as they won't back up their work or mistakes. B High

They stiffed us! We had a Schwintek slide issue. They came and looked at it, stated they would…read moreorder replacement motors and come back in a couple of days and fix the issue. We told them we were leaving in 7 days. After waiting 5 days, I called them to follow up. They stated they were having a hard time locating the parts and would get back to us later that morning with an update. After not hearing from them, I called back and they told us they were looking a used motors. I hesitantly agreed because of the time crunch. I also questioned their diagnosis as the noise was grinding gears, not a motor noise. They called me back the next day (the day before we were leaving) and informed me they would not fix our slide with no explanation of why. Luckily, there was a Lippert Technician in the campground. He happily came over and diagnosed the issue as a worn H channel and a slide alignment issue. He was unable to make the repair due the short time frame, but explained exactly how to repair the issue and provided me with their local shop information if we wanted to have it repaired with them. Maybe the fact that JCS stiffed us was a blessing since they mis-diagnosed the issue!

I know a guy! Now I can tell all my RV friends and family that if they need any repairs I know a…read moreguy! Joe with JSC Repair was professional, honest, friendly, and straight forward with the repairs on my camper. I had a serious roof leak with major repair, a bad water heater, and a furnace that needed service. He was able to be up front with the cost and offered different options that fit my budget. He completed all the work on time, exactly what I wanted, and within budget. Most of all, why I reccomend this business, is I felt my satisfaction as a customer was thier top priority.

We have hot water again in our LUXE! Our Truma hot water…read moreheater froze while we were traveling from Minnesota to North Carolina. I started investigating the issues and found that every piece that was plastic broke. After a bit of trouble shooting, several discussions with a fellow Luxe owner and a load of phone calls with Certified RV Repair, I decided it was going to be cheaper and easier to replace the entire hot water heater. Tammy at Certified RV Repair helped me get what I needed. Certified RV Repair's tech Scott provided some valuable insight for the install as well. It is amazing how nice a hot shower in our own rig feels! A huge shout out to Tammy at Certified RV Repair for all her assistance making sure she got me the parts I needed as soon as possible. She truly went above and beyond the normal to get us the parts. I am grateful for her, and everyone else at Certified RV Repair, for their professionalism and support!

My sister and I are traveling across country. my sister needed some emergency repairs and when they…read morewere done with her they helped me with a broken tail light and to replace some lights that I had put off for too long. They have a great attitude and they are quick and efficient. They are also so friendly and knowledgeable. Thank you Michael and Nicholas!