Excellent furniture that is durable and comfortable. We are now looking to expand and Bradd & Hall…read moreis our sole supplier.

Experience was outstanding!! Quality is exceptional...really wish when spending $300K plus on a…read morecoach they offered a $10K upgrade to put Bradd & Hall furniture in it in lieu of the cheap stuff

We were in need of RV parts while visiting Elkhart. After getting the run around from 2 other…read morerepair shops. Morgan at International was great and had our parts ordered in less than 24 hours. We picked our parts up the next day. Truly excellent customer service! Thanks so much Morgan!

I am not satisfied with the owner of International RV Dave's explanation of the quality of the…read morerubber roof replacement that I received. The repair job is very low quality with poor workmanship and wont last. Dave told me that there's nothing wrong with it. I've been in construction for 40 years and I know quality when I see it and when I don't. Wrinkles, debris and splinters covered up, overlaying of materials over old materials, sloppy sealant applied and glue on the painted fiberglass cap. Walking on slide outs and using them as scaffolding. Boot prints, dirt and glue residue left on slide out roofs and new roof, AC units were not re-installed correctly. The front ac had the fan obstructed so it wouldn't turn and both units had the duct work smashed and inoperable. I want my deductible and Indiana Farm Bureau's money refunded so I can have the repairs done properly somewhere else. I paid Joey's RV Service to inspect the roof and to write up an estimate and they indicated that it's even worse than I thought. I was shown at Joey's what a beautiful and professional re-roof job looks like. Not only is there debris under the rubber roof membrane but the luan ply-wood sheathing is splintered from the removal of the old roof and has likely already punctured pin holes in the new roof in areas due to the ridiculously thin rubber membrane they installed. Overlaying of the old luan ply-wood sheathing with new is recommended to provide a new surface for the new rubber roofing, something they don't care about. The Metal Radius Edge moldings that run full length of the roof on both sides wasn't fastened down properly and will tear the rubber roof in time. The old front termination molding on the fiberglass cap wasn't removed and a new molding was installed right on top and sealer applied over both very sloppily and thin in places. The fiberglass cap has a large area where glue was sprayed on the paint and not cleaned. There are scratches in the paint on the cap, one large scratch from one side to the other and more vertical scratches.

No customer service! Received broken part. Filled out return ticket and emailed pictures. No…read moreresponse! Called several time, only to get a recorded message. No response to messages! Worst online ordering experience I have had!

Terrible decision to order from them. They make it impossible to return an order if you get the…read morewrong part. They wait and stall and won't reply with instructions until the return window of time expires. Do not use this vendor. They are so typical of the RV industry in general. Big promises but nothing more than stone wall until the consumer gives up and goes away. Zero or negative stars if possible

I ordered a Combo CO/LP Alarm Detector to replace our expired unit. The price was very reasonable…read more I placed the order on 11-11-2025 and received the exact unit in new condition on 11-17-2025. A day earlier than they had promised. Not difficult to install and works great. They had also stated the unit expiration date would be 2030 or later (These units expire in 5 years) and it was 2030 as indicated in the product information.

ordered 2 accordian doors for Rv, didn't fit the interior bathroom so decided to send the one that…read morewas not opened back. be very Aware that you are responsible for the return shipping fee. be very aware that you will also be charged a restocking fee at 50% if you have "attempted" to install. at the cost of shipping now, it's a lot of money. of course they know this and promptly send you an email with a copy of their policies, How convenient... stay away from this place and buy through Amazon where returns are accepted with a restock fee or shipping fee. Very poor customer service.

To whom it may concern, Prior to purchasing an RV I called…read moreseveral RV repair shops and simply asked them which brands they would recommend to buy based on which ones were the easiest to work on and broke down the least. Heartland was often recommended and the brand we chose to purchase. We shopped around and had to choose between two dealers. We chose Lakeshore RV because they were giving us the same deal on a 2019 as the other dealer was for a 2018. I explained to our agent that we were travel nurses and had two dogs and a parrot. We came up with an agreed upon delivery date. Several weeks later I was informed that the RV would be shipping out several weeks later than agreed upon. She was ultimately able to arrange for a delivery date that worked better for us as it is very difficult to find temporary housing with so many animals.... Hence our choice to purchase an RN. I also discussed with her that we had no experience with RVs and she guaranteed me that the man delivering it would teach us the basics of setting it up and that he had done this many times before. When it arrived the man delivering it informed us that he was in a rush as he had another delivery to make. He had us look over the RV and sign the paper saying it was delivered, as it should be. About 1 minute after he left we found a spot on the back garage where he had clearly hit something yellow. We immediately had him come back to see the damage. He denied that he had done this and said that in the 1 minute he was gone we must have done it. At that point we owned one red car and one black truck and did not yet even own a hitch to move the RV making it impossible for us to have caused that damage. We also asked him to give us a quick walk through of the unit and how to hook it up as I had discussed with April Welch. He chuckled and said he had no idea how to set up an RV and that his job was to deliver it and put the two front legs down to unhitch it from his truck. That was Sunday and we started a new job Monday morning. It took us several days to get the water and electric hooked us and to understand the dump systems. As we were on west coast time and not getting out of work till 5p we were unable to get any help from the dealership. One of our neighbors helped us hook up our water after work one day. Once we did it began spewing water from behind the hook up. We needed to take the entire panel off and tighten all the screws and fittings. We then got calls from our neighbors on two separate days that they had to turn off our water while we were at work because we had water overflowing from the underbelly of the RV. Once we took it all apart again we found that the fitting connecting the hot water heater to the RV wasn't secure and was allowing well over 100 gallons of water to spew into the underbelly of our RV. Next we had a leak in the toilet that cost a couple of hundred dollars to fix and after that our garage AC stopped working in the middle of a New Mexico summer. We then started working with Adam Batson to get the AC fixed. After 2 months of sending him pictures of what we needed fixed several times we finally got the AC delivered. We had the RV repairmen at the RV to fix the AC, slide valves in our dump tanks, and the water selector switch. They quickly noticed they sent us the wrong AC. They called Domedic who told us that if we could get authorization they had a warehouse not far from where we now were in LA and that we could return the old AC and pick up the correct one. We were unable to get Adam to do this because it was 5:00p his time and he couldn't start working on it until at least Monday. We had to wait several weeks and again repetitively sending parts pictures and pictures of bar codes before getting the correct part several months later. Once we got an RV technician to install the new AC he said the old one had stopped working because when it was installed the freeze sensor wasn't in the coil/fins as it should have been causing the compressor to run too long and not shut down when it should and thus shortening the life of the compressor. We had also begun having water leaking from under our sink and had two repair men not know where the leak was coming from. The leak caused all of the wood and wood paneling around the kitchen sink to rot and need to be replaced. After daily calls to Adam and sending him pictures several times we were finally able to get the parts. Then after our move we arrived and the couches in the garages were both flat against the sides of the RV. The metal on the happy jack lifts had bent allowing them to once again fall during our move. I called Adam who told me that Happy Jack would not authorize to replace the part. I got the happy jack information from him. I explained to the man there what had happened and he asked me if there were pins in the couches to secure the couches and prevent them from falling. I told him that when we received the RV the couches were down and that there were no pins

Purchased a brand new heartland RV had problems immediately. Started with the toilet leaking into…read morethe ductwork then electrical started then we had issues with the water heater then after just a month or two the ceiling started falling down these things are absolute garbage avoid heartland, RVs, and their associate would absolutely not help. Local dealership won't even work on it even though they're a heartland dealer if they don't sell it. Heartland RVs are garbage do yourself a favor and buy anything but