TLDR: Reasonable price, customer service was decent, fixed an issue with my car after it got the…read morebumper replaced for NO ADDITIONAL FEE! Would recommend coming here. I got sideswiped while my car was parked on the street, and they gave us a quote of $1200 for a bumper replacement which was all the car needed done. The price was hefty, but $1200 for a new bumper and for the service of taking the old bumper off and putting a new one on, it was pretty reasonable. They also did some light cleaning of the interior of my car and organized some of what I had in the trunk, which I greatly appreciated because it made the interior of my car look a lot better. It took about 2 days to get my car back, which I was very satisfied with. Only a few days after this, though, my backup sensor began beeping at random, and then the automatic emergency breaks would kick in, stopping my car in an instant when in reverse. This was scary for me as a driver because I was worried about backing out onto a busy road, my car slamming on its breaks, and getting into an accident as a result. We brought the car in about a week and a half after the first backup sensor malfunction, and were unfortunately met with rude service. While I believe it was just because the lady was having a bad day, as 3 out of the 4 times we went into S&S she was very nice and respectful, it was still disappointing. She didn't seem to believe that they could've caused any issues with the car. For context, we had owned the car for 6 years and never had issues with the backup sensor. After they replaced the bumper and they returned the car is when we started having issues with the backup sensor. From our perspective, it was very clear that some sort of error occurred in the process of replacing the bumper. However, the lady we talked to did not see it the same way. After some back and forth that didn't get anywhere, the manager came out without us asking for him and we explained our situation to him, which he was very understanding of. The lady (I apologize that I keep calling her "the lady" I don't know her name) came out with the manager and took a look at the car. I showed him a video of the car automatically slamming on its breaks when there was nothing behind it and then we talked some more about the sensor problem. He said they would try to fix it, we turned the car in later that day, and they had it fixed in under 24 hours, which was very impressive. For this, there was NO additional fee! We were very appreciative of this. When we went to pick the car back up, we talked to the same lady and she was very nice and professional like she was the first 2 times we went in there. Overall, I was impressed with how they handled the situation, the extra steps they took during the bumper replacement, and the professionalism of their manager. Would've been 5 stars if not for the singular rude interaction, more of a 9/10 rating or 4.5/5 stars.

We were on a trip from California, and our windshield on the rv started to fall out. This place…read moregot us in, had the glass, used installers from Newmar (our coach maker), professionally installed it, let us stay in the coach while doing it and put up with our two Dobermans. I can't say enough about these people, Shauna in the office was superb, Mike and Brian the two installers were awesome, and the owner of the company , who made special accomodations to allow us to occupy the rv for 2 days at there facility was amazing. Check them out, if 10 stars were available I would have checked that! Wayne R.

I have to say that I was extremely impressed with the level of service from Trailers Midwest. Steve…read moreand the rest of the crew are fantastic. I recently purchased a Stealth trailer from them. Let me just say that customer service at the level that they provide is very rare today. There was a bit of miscommunication on one of the features on the trailer I was looking at and when I came to pick it up was disappointed to see the trailer didn't have what I was expecting. Steve was extremely apologetic, had the feature added to the trailer and delivered it to my house 2 hours away the following week. He could have very easily told me "oh well" but did the complete opposite. He was exactly what I look for in a dealership. I will definitely recommend him to any friends looking for a trailer and will make sure that if I find myself in the market for another trailer will make sure to head to Trailers Midwest!!

I'm from the west coast and needed an enclosed trailer to haul my wifes late mothers furniture back…read moreto idaho. i have to say the people at midwest are all freindly and very helpful i received great and fast service in finding just the right trailer to fit my needs and at a great price i would recommend them to anyone needing a trailer.

A few years ago, I purchased a 7' x 12' dump trailer. I live in Ohio so was tax exempt, saved a lot…read moreof $$$. Even though there was an issue with the left twilight not working, they sent me to the factory, and gave me a new spare on the rim for the trouble. The wiring on that side of the trailer was the problem from the factory, not caused by John's. They made it MORE than right, and I was very pleased by their decision, it said a lot about their business practices. I'm ready to buy a different type of trailer, and will surely check John's out before anyone else. HIGHLY recommended...!

Ask for Carrie , She knows her products. No messing around. Straight to the out the door price…read more Trailer was ready for pick up on time. Super smooth transaction. Bought a 6x12 Neo. Would buy again. Side note the owner needs to invest a bit into the company. 1980's printer. Website is so slow it's probably hosted by a 7mb aol server Horrible. Just go in and ask for Carrie and don't judge the rest. Mom's looking for a trailer for the golf cart next year and we will be back to see Carrie. Thank you !!

Stopped in to look at a nice looking car on their lot . I was ignored in the showroom , to be fair…read morethey were busy but they made no attempt to acknowledge me . I was ok with this as kind of got a 'slimy' feeling about them . Just a hunch or feeling but you have to trust those sometimes.

THEY ARE CROOKS IF, THEY THINK SOMEONE IS GOING TO PAY BIG BUCKS FOR VEHICLES WITH THAT KIND OF…read moreHIGH MILEAGE! So, if it has over 100,000 miles. FYI, after this kind of mileage you will need to rebuild all the suspension and do intense engine work and these cars today are nothing to sneeze at. We are talking $10K for a new engine or $5K for a good used junkyard engine. So, I looked at cars and trucks and the high prices and 240,000 miles is a joke for $17,000.00! Keep it, I am going to the HONDA Store in the morning and looking at a Ridgeline for $45,000 and it is brand new 2026.

Purchasing a vehicle is a major life purchase, and Shawndel Gordon made the entire experience easy,…read morefriendly, and completely hassle-free. From start to finish, Shawndel was straightforward, relaxed, and pressure-free. He took the time to answer questions, explain options, and ensure I was comfortable throughout the process. His professionalism, honesty, and customer-focused approach made what can often be a stressful experience enjoyable and seamless. The level of service provided exceeded my expectations. I highly recommend Jordan Automotive Group, and especially Shawndel Gordon, to anyone looking for a vehicle and a truly exceptional buying experience. Thank you, Shawndel, for all that you do!

We had an outstanding experience working with Andrew. His attention to detail and dedication…read morethroughout our shopping and buying process was exceptional. You'll get a friendly, knowledgeable, and committed Jordan employee who treats you like family.

Just got a new truck, Morgan made everything easy, got a couple other things added when I bought…read moreit, tinted windows, mud flaps, fabric & paint protection .. left it there all day to get stuff added, had to take it back in to get the fabric & paint protection done, they ran out of time on the day that I had bought it in, no big problem, had a shuttle driver bring me home and come and pick me up, which is nice, I would not have any problem buying another vehicle from these guys

Last summer I brought my Toyota Camry in with a red light and the A/C not working--and it turned…read moreout to be squirrel damage, which OMG I had no idea how much damage a squirrel nest could cause! My insurance company could not find me a rental car so I was left ARGH In the wrong state, when the general manager arranged for me to borrow one of their used cars for a week! While all my craziness was going on, I saw the staff being both kind and patient with a frightened, elderly person who said their extended family was out of town. I didn't hear the end of that, but the basic decency of the folks there won me over. I had a dust-up with a deer this summer--first ever in decades of Midwest living--and I guarantee you Jordan Toyota will get my business. My Toyota is a tank, still driving despite Hello, Deer, and the parts LAST.

Rick's towing was fast and professional. Their service department was quick, fairly priced,…read morehelpful, and friendly. We'll be taking our cars to Rick's for service going forward!

Professional, quick, cheaper oil change than most places in the area. Have also had towing and…read moremechanic work done here. Always a positive experience

May 2022 I purchased a vehicle here and I was talked into buying a warranty for $3500 at the time…read moreof purchase. Immediately after taking delivery I noticed there was an alignment issue when driving at highway speeds. This made me question that the car had been gone over thoroughly as the salesperson stated. My next visit was for service on a loose sway bar/ noise when cornering. The service manager informs me that the warranty claim was denied for the amount of $800. I started asking question about the amount he was now trying to charge me and what exactly was getting replaced. He backpedaled and lowered the amount for what turned out to be replacing the $100 end links. No wonder the warranty claim was denied. The following visit/ last visit. I bring the car in for check engine light. The car needed a drivers side oil control valve. The service manager tells me the warranty claim was denied for $1200 repair. He then informs me the dealership ended business with this warranty company and that they are now not covering claims as a result. He says I should cancel my warranty with them and try to get a refund. For good reason I look into the repair to get my car back on the road and can't understand how a $300 part direct from Subaru that has 4 bolts fastened onto the bottom of the car will cost $1200. I take the car home and purchased the part from Subaru and spent 20 minutes fixing issue completely. They sold me on a warranty and then abused the warranty company by over estimating repair costs which in turn left me with denied claims. I got 0 value out of the $3500 warranty they sold me on and I have now spent several months trying to get an unknown amount back as a refund. Finally just over a month ago I finally found out what that amount will be a measly $1,700 in which I'm still waiting for. If I had read a review like this to go off of I would have never stepped a foot in their door. Take it as you will... my take is they have zero integrity

We just bought a used vehicle from Asian Concepts--James Hayes, in particular... wanted to express…read morejust how GREAT of an experience we had working with James on this transaction! James was our salesman, our finance person, the whole shebang--not like some other dealerships where you're shuffled from person to person, everybody trying to sell ya something (no hard selling here)--James was IT, in a nutshell, and we totally appreciated that fact, along with his "easy going" attitude. When things got a little 'rocky' during the deal, James kept his cool...he was calm, composed, and friendly with everyone involved... how awesome is that?!? (and yes, my husband and I DID notice that!) We're also extremely happy with our purchase! 10-STARS FOR JAMES HAYES AT ASIAN CONCEPTS!!! ~Preston & Leann Smith