I have to say that I was extremely impressed with the level of service from Trailers Midwest. Steve…read moreand the rest of the crew are fantastic. I recently purchased a Stealth trailer from them. Let me just say that customer service at the level that they provide is very rare today. There was a bit of miscommunication on one of the features on the trailer I was looking at and when I came to pick it up was disappointed to see the trailer didn't have what I was expecting. Steve was extremely apologetic, had the feature added to the trailer and delivered it to my house 2 hours away the following week. He could have very easily told me "oh well" but did the complete opposite. He was exactly what I look for in a dealership. I will definitely recommend him to any friends looking for a trailer and will make sure that if I find myself in the market for another trailer will make sure to head to Trailers Midwest!!

I'm from the west coast and needed an enclosed trailer to haul my wifes late mothers furniture back…read moreto idaho. i have to say the people at midwest are all freindly and very helpful i received great and fast service in finding just the right trailer to fit my needs and at a great price i would recommend them to anyone needing a trailer.

I just purchased a 8.5 x 24 Wells Cargo enclosed car hauler. Well over $20K purchase price. They…read moreonly put 4 LED lights total on the front and sides. You would think that after spending this kind of money they would put some more $4.00 lights on the front and sides. I'll never again buy a Wells Cargo trailer.

This business is ran by the KKK, the kip the Kindra and the Kristi, I applied for this job having 9…read moreyears of electrical experience and after a month and a half of being employed there I still learned nothing! They are the only cargo place that produces the "Goosenecks" apparently. The person that was supposed to be training me was on his phone constantly or sneaking off to smoke a cig. This person was fired after 3 weeks of missing a minimum of 2 days a week. I was then left on my own to learn the rough wire and hook up. When a wire was ran wrong it was yanked out of place by one of the "team leads" and I was belittled for doing anything wrong. These people are terrible and do as little as possible to get these trailers out the door. I would not recommend working here, let alone buying any product they produce.

What an experience! From start to finish, every person we encountered was wonderful! Everyone was…read moreknowledgeable and friendly. I felt welcome, confident with my purchase, and treated with professionalism. I don't know why it says San Francisco, I'm in Michigan.

Couldn't have asked for a better buying experience! Family owned business. Very responsive over the…read moreholiday weekend and helpful when coming from 3 hours away. Will be back to purchase an enclosed from them. Highly recommend!

Nice friendly group of guys who make some really unique camping trailer options. I was really…read moreattracted to the all aluminum construction and high quality build. Great trailer options for people who own cars and motorcycles and want to pull a camping trailer.

Problems with the 2251LE, Forester by Forest River: RV…read moreis missing running boards so that a handicap person is unable to get in or out of vehicle. This is an ADA issue requiring me to carry a stool on a rope for the driver's side entry; RV has manual side mirror instead of inside electronic adjustment ability; There is NO spare tire. One could be stranded on the highway or "two" callouts may need to be made to auto club to move tires around. This could mean you are driving on 3 of 4 rear tires exceeding manufacture limits; Workmanship issue: (1) Found a DRILL BIT stuck in the BLACK sewer tank valve causing sewer to dump in front of business. Radio with limited range. (2) Dealer found radio antenna not connected. Still weak; Navigation system is worthless. Unit locks entire system; streets may be missing (one); had to put is an address two blocks away to navigate; unit shows "inadequate memory." Step inside coach difficult for handicap person. Nothing to hold onto within coach; The toilet area is too small for larger (handicap) persons; RV comes with one coach battery. I paid to add the second battery; First RV after owned three others, that I had to install my own bathroom hardware; There is no interior light switch by entry door. You must enter in dark to find switches; There are inadequate 110 AC plugs (3) within RV. You must string an extension cord across aisle from kitchen sink to table; etc. Forest River claimed that this was the way the dealers ordered the RV unit. In my opinion, Forest River should be responsible for the products that leave their facility. On the positive side, the RV looks good, but see above.

I just called the only number that is listed anywhere and talked to a receptionist who told me the…read moreforest river legacy series has been discontinued. I wanted to work with Forest River and build one from scratch into a super trailer of sorts. But not only is it difficult to find a phone number to anyone there's no contact information. Only a vicious circle of pages to click on going absolutely nowhere.

Let me preface this review with the fact that everyone we dealt with was very nice. This is a…read morenewer Lazy Days location and it really seems like they are still doing business like a Mom and Pop, not the way Lazy Days Corporate would run the dealership. Don't get me wrong, I love supporting small businesses but there are things about buying at a Lazy Days that are good and we were excited to become a Lazy Days customer after visiting the Tucson store a couple months prior. Elkhart could use with extra on site corporate training at the location. The communication breakdown between departments is astounding. Our story: We were not quite ready to trade in our camper. We thought we would take a year to decide what we wanted then pull the trigger after finding a really good price. But we found exactly what we wanted and they did give us a better offer than what other dealers had offered. It was even attractive enough to trade instead of selling privately. So we put money down on one June 21. We had our bank check in hand within a few days. But our salesman left and we were handed off to someone else who couldn't even be bothered to show up for our closing. We heard "we will call you back" at least a dozen times from Sales, Finance and Service departments with no return call. Finance department was swamped with more deliveries than one person could handle and after chasing people to get a closing date, we finally got on the schedule for July 8. In contrast: Our neighbors loved the floor plan we were buying and found the same one at a dealer in Indy. They put money down on a Friday and had it home on the following Tuesday! Problems at closing: Numbers were wrong, changes needed to be made, salesman was needed, store manager was needed, paperwork girl was needed and service was needed. There wasn't one department that got it all right. Our walk through was stale. Even though we were trading in a similar unit, there were many features on this one were were not familiar with. Thank God for YouTube and a college education to figure things out on our own! Pros: Free sites at the dealership to camp on for your initial shakedown so you are there should you need help. Gabe in service was a bright spot. Very patient, knowledgeable and helpful. The hitch was installed for us and the very minor issues we found were repaired within a few hours. It's also very close to the factory so if there were major issues you'd be close enough to go to Millersburg for help. But Forest River is typically not loaded with major problems. Lazy Days also gives you a free 13 month or 260 night free membership to Thousand Trails and you can get service at any Lazy Days across the country. All in all we love our new camper and feel we got a reasonable deal in a volatile market. But Elkhart needs more corporate training. Checklists for each department to be sure closings go well would be stellar. More communication and teamwork would completely change the experience. It was incredibly stressful for us. Not fun at all. We aren't sure we will ever go back to this location.

I have been calling this place for over 2 weeks. they do not get back for nothing. whoever this…read moreDebbie is in parts is robbing this place blind. She blows smoke in Ur ass about anything you are trying to get, Even the person that answers the phone that shifts Ur call back to her can't get her to respond to her emails, everyone save Ur breath and don't even call this place' complete waste of Ur time. All i am trying to do is get a simple cargo door made for a Coachman Mirada 2015. Bein nice and kissing ass does nothing to help you. Including a respectable person gets you nowhere, Coachman RV in Middlebury is just as useless, I was told by Amber Aswald at that place' That we are not good at keeping records. Wasted over 2 weeks with her. She to takes 3 days to get back to you each time you interact with her, They the piece of junk' and they can't even get you simple cargo door for Ur RV that you spent over a $100.00 for,

I purchased a Lightening Trailer from a Dealership in Blasdale NY named Southside Trailer. The…read moreservice was pretty much terrible and they did not setup the drop hitch correctly.. The Trailer itself was defective and had to go back to be welded together. In addition to the work not being completed at the factory they found the frame had been cut 3/4 of the way through and needed additional repair. The Trailer is a toy hauler with two pop outs. The trailer is a 2017 and both pop outs a broken because of poor engineers and workmanship. I've contacted the company and they will not work with me, I would not buy a Lightening Trailer from anyone, any where or at any time.

I am having the EXACT same situation (see review dated 9/27/2024) with Tiara RV (Kyle) canceling a…read moreextended warranty. Been trying since May 2024 still no refund. I sent a complaint to the BBB, still no refund. I see there's other complaints on BBB about same issue with Tiara.

Kyle Staelgraeve in finance assured my partner Adrienne Casey and myself. Oh just fill out the…read morecancelation request for a extended warranty. I contact my lender and they have not received the refund. I call him and he is hiding. Buyer beware! He did not send it to the warranty company so what does that make him? My attorney will be contact them very soon.​

they work on older RVs as well as trucks. I was very pleased with the service and attention I…read morereceived and the work done for my RV. Knowledgable and responsive. This location is very busy so patience with their ability to address issues is recommended.

Quality on time done right best in area been using them for years Great RV service reasonably pricedread more