We drove many miles to get some work done on our RV. Andre was extremely helpful and his…read morerepairmen went over the system. They found some previous owner or worker had really messed up the control panel. They apologized and said the only place that can repair the outdated panel is in Moscow Iowa. Although we were disappointed felt for the first time we had been given expert advice. Others had him/hawed around saying this/that was bad but the parts were not available. No one mentioned the OBVIOUS RESOLDERING and breaks in the control panel. I have NOT found a word spoke badly about Stuarts, and I now know why, They are good folks and truthful.

I had a malfunctioning HWH kick down jack on my Winnebago Class C. Between the information on the…read morecompany's website and the RV forums it looked like I would need to take it in for service. Stuart's got me in in just four days and had it diagnosed and repaired in under three hours. Outstanding service and the cost was less than I expected. It was an 8 hr. drive from home but far exceeded any RV service locally and well worth the trip.

I have to say that I was extremely impressed with the level of service from Trailers Midwest. Steve…read moreand the rest of the crew are fantastic. I recently purchased a Stealth trailer from them. Let me just say that customer service at the level that they provide is very rare today. There was a bit of miscommunication on one of the features on the trailer I was looking at and when I came to pick it up was disappointed to see the trailer didn't have what I was expecting. Steve was extremely apologetic, had the feature added to the trailer and delivered it to my house 2 hours away the following week. He could have very easily told me "oh well" but did the complete opposite. He was exactly what I look for in a dealership. I will definitely recommend him to any friends looking for a trailer and will make sure that if I find myself in the market for another trailer will make sure to head to Trailers Midwest!!

I'm from the west coast and needed an enclosed trailer to haul my wifes late mothers furniture back…read moreto idaho. i have to say the people at midwest are all freindly and very helpful i received great and fast service in finding just the right trailer to fit my needs and at a great price i would recommend them to anyone needing a trailer.

Always dependable, fixed my 2021 Toyota Tundra after I hit a deer on the way to work.read more

Had my the tailgate on my Jeep replaced here and they did an amazing job! Dale was able to get me…read morein at the last minute for a quick estimate and emailed everything right over. I dropped of my Jeep the following week, picked up a rental (they work with Enterprise) and I had my truck back in a few days. Very smooth and easy! 10/10 would recommend.

TLDR: Reasonable price, customer service was decent, fixed an issue with my car after it got the…read morebumper replaced for NO ADDITIONAL FEE! Would recommend coming here. I got sideswiped while my car was parked on the street, and they gave us a quote of $1200 for a bumper replacement which was all the car needed done. The price was hefty, but $1200 for a new bumper and for the service of taking the old bumper off and putting a new one on, it was pretty reasonable. They also did some light cleaning of the interior of my car and organized some of what I had in the trunk, which I greatly appreciated because it made the interior of my car look a lot better. It took about 2 days to get my car back, which I was very satisfied with. Only a few days after this, though, my backup sensor began beeping at random, and then the automatic emergency breaks would kick in, stopping my car in an instant when in reverse. This was scary for me as a driver because I was worried about backing out onto a busy road, my car slamming on its breaks, and getting into an accident as a result. We brought the car in about a week and a half after the first backup sensor malfunction, and were unfortunately met with rude service. While I believe it was just because the lady was having a bad day, as 3 out of the 4 times we went into S&S she was very nice and respectful, it was still disappointing. She didn't seem to believe that they could've caused any issues with the car. For context, we had owned the car for 6 years and never had issues with the backup sensor. After they replaced the bumper and they returned the car is when we started having issues with the backup sensor. From our perspective, it was very clear that some sort of error occurred in the process of replacing the bumper. However, the lady we talked to did not see it the same way. After some back and forth that didn't get anywhere, the manager came out without us asking for him and we explained our situation to him, which he was very understanding of. The lady (I apologize that I keep calling her "the lady" I don't know her name) came out with the manager and took a look at the car. I showed him a video of the car automatically slamming on its breaks when there was nothing behind it and then we talked some more about the sensor problem. He said they would try to fix it, we turned the car in later that day, and they had it fixed in under 24 hours, which was very impressive. For this, there was NO additional fee! We were very appreciative of this. When we went to pick the car back up, we talked to the same lady and she was very nice and professional like she was the first 2 times we went in there. Overall, I was impressed with how they handled the situation, the extra steps they took during the bumper replacement, and the professionalism of their manager. Would've been 5 stars if not for the singular rude interaction, more of a 9/10 rating or 4.5/5 stars.

We were on a trip from California, and our windshield on the rv started to fall out. This place…read moregot us in, had the glass, used installers from Newmar (our coach maker), professionally installed it, let us stay in the coach while doing it and put up with our two Dobermans. I can't say enough about these people, Shauna in the office was superb, Mike and Brian the two installers were awesome, and the owner of the company , who made special accomodations to allow us to occupy the rv for 2 days at there facility was amazing. Check them out, if 10 stars were available I would have checked that! Wayne R.

All I can say is make sure everything is as ordered before you pay. Ordered a trailer and took 6…read moremonths to produce which I understand. When I picked it up something looked off. Finally figured out it's a little thing. My trailer had different rims on it than ordered. When I spoke with Zach about it and why was I not contacted and given another option I was told that they found out of the shortage the week of delivery and that's it........ too bad. I was not contacted. Throughout the entire process I was never given an update. I only was updated when I asked what was going on. My trailer was delivered 2 months after the build week. Not I email was sent to me informing me of the delay let alone my wheel choice was not available. Nice trailer........ could be better if they cared for their customers.

Excellent customer service. Worked with me to make modifications to the drop-down tailgate. Was…read moreexactly what I wanted it works fantastic. Have had the trailer for three or four years could not be happier. The only drawback was my fault I should've ordered a bigger one, as always seems to be the case. Highly recommend R&R Trailer.

Drove 70 miles to purchase this just to find out it's a completely different trailer than in the…read morepicture. Single jack, different frame. Waste of time and money, especially with diesel at $7 a gallon. Not sure how they've had it sitting in their lot for 2 months, responded to messages, and not notice it's the wrong trailer. Unprofessional. Didn't apologize, just said they used the wrong pictures.

What an experience! From start to finish, every person we encountered was wonderful! Everyone was…read moreknowledgeable and friendly. I felt welcome, confident with my purchase, and treated with professionalism. I don't know why it says San Francisco, I'm in Michigan.