We purchased two vehicles from Sean Sullivan at Thompsons in the last month. He made everything so easy on the first purchase that we decided to return even though we are from sacramento. No pressure, so quick and so easy. I would recommend them to all of my family and friends. Aaron in finance is also quick and friendly. They earned five stars and more.​​ read more

Johnny is the Man..we purchased a Ultimate Denali from him. Made the process super easy and he was always available by phone for all my annoying questions. Thank you for being you. Matt Le read more

I've been searching for my dream truck for a few months, well, I found it at Thompsons! The whole experience was amazing from beginning to end. I'd like to call out the great service that Nicole and Johnny provided. They were both extremely responsive, kind and professional. Thank you both for helping me make my dream come true. read more

Thompsons GMC - Auto Repair Near Me - Placerville, California

Purchased two trucks from Thompson's today. Six total over the years. Great family owned local business. Rob in sales was great stayed in touch, with no pressure. Kyle, Erin and Steven were all very pleasant, down to earth and friendly. Would highly recommend this business. read more

Came here looking for a tundra I had seen on auto trader. I got to say they did a pretty good job at finding me the best rate I could get and the cost of the vehicle. Everyone there was super helpful. Especially the sales manager and the closer. He didn't try to push me into extra packages which was cool. Overall I had a great experience. read more

A million stars for this awesome dealership. Found them online. Got a call from salesman Jonny. I can't say enough about his professionalism and ease of purchase. There is nothing more annoying than a pushy salesman. I literally purchased this vehicle over the phone and they are delivering it 2 hours away. They gave me an excellent warranty and lots of extras. I had a hookup at the dodge dealership through a colleague of mine for 15k off listed price and I opted to stick with Jonny and compete the sale. No hassle, awesome customer service, financed through GMC. Thankyou so much!!! Go see Jonny if you are going to purchase a vehicle!!!!! Deborah read more

I could not ask more from the Thompsons GMC service department. The service advisors, technicians, and service manager are all very friendly and extremely professional, and the waiting area is immaculate. They have been servicing my car for a long time and they always keep me informed of repairs, and return my car clean and in a timely manner. If you are looking to purchase a car or have your current car repaired-Thompsons GMC is the best! read more

Just another POS dealership. I ordered a truck with Thompson GMC and they lied to me for 4 months (I have all the texts to provide my allegations) . I had been in contact with several dealers trying to order a truck. And out of the blue, the sales representative with Thompson GMC, texted me they got an allocation and my build was excepted. A few weeks later I was contacted by other dealers in the area and I told them I passed because I had a truck coming or so I thought. Then 4 months later I speak with the sales manager and he informed me, I didn't have a truck on order and they have not received a AT4 in months (probably because of their shady dealings). There are several good GMC deals in the Sacramento area, just skip these scumbags. Update - The business manage tries to justify this by saying GMC has constraints, but I check in with the salesman at least once a month and would lie every time I called. This had NOTHING to do with GMC constraints and everything to do with BS sales tactics (that I am willing to bet came from their leadership. read more

Would highly recommended this dealership. Went to Elk Grove GMC and the truck I wanted was 35k marked up. I mad one call to Thompsons and Jonny was able to get me in the same truck I wanted with barley any mark up. I already understood all these trucks were marked up but they had the best deal. Jonny made everything extremely quick and easy for me through the whole process. Will be back when I'm ready for a new one! read more

We wish we would have gone to this dealership to begin with but we are so fortunate that we had the opportunity to work with them through a repurchase through GM. From the time we arrived to when we left we were treated with kindness and professionalism. They made the process quick and easy. Nicole is a wonderful saleswomen, very personable and knowledgeable. We recommend Thompsons to anyone looking to buy a car and have a pleasant dealership experience. Thank you Thompsons! read more

RUN FAR AWAY AS FAST AS YOU CAN!!! I unfortunately got extremely blind sided by this dealership. I came in to lease a 2022 GMC Terrain AT4. This trim is a little hard to find. Dustin Hill helped me with my inquiry. I was waiting for my tax return to come in, and I was going to put down $5,000 (we all know we can't rely on a timely IRS return). They were aware of this situation ahead of time before I came to the dealership to check out the car. He never told me to bring a check in to have as a hold. The finance manager, Steve Conner, said they had to have it (of course after I signed the contract) and they were fine with holding the check a few days until I got my down. I live in Sacramento part time, and Gardnerville NV part time. I had to drive an hour plus out of my way to come bring Dustin a check in Kybryz so they had some backup to hold onto. I get that, but that would have been great to know ahead of time. Gas is not free these days. I had signed for this car, all is well and good. I said my down should be in by the 8th of April and that I could not make any guarantees. Well, they ended up selling the car from underneath me. Okay, I get that, they couldn't patiently wait a couple extra days for my down to arrive. HERE IS THE ICING ON THE CAKE, they charged me $18,000 for the leased portion of the car, even though they sold the car to someone else. THEY GOT PAID TWICE. A car that was not in my possession is now on my credit and I'm getting a bill due for May 1st. HOW DOES THIS EVEN HAPPEN?! Oh I know, they released the contract to GM Financial regardless. I thankfully was in Sacramento when I noticed this charge and I drove up to Placerville. I talked to Dustin in store and he said there was nothing to worry about, and that would fall off my credit, and the contract was cancelled. Well it it was not cancelled. Come to find out, I actually was supposed to have signed a cancellation contract. That was never mentioned to me, so I trusted Dustin. Big mistake. I am now in talks with a new dealership, to get the same type of car, and they tell me that I already have an open loan with GM Financial, and are unable to sell me a car due to that reason. Mind you, my credit score has dropped even more because of good 'ol Thompson's mistake. I am told I need proof of cancellation. That would have been something I should have signed when I came up to see Dustin in store. I speak with Steve once again, he said it's GM Financials fault, and would not take any responsibility for the situation. Shocker. I finally got into contact with Thompson's finance director, Shannon Burke, after hours of calls, and he said it was indeed their fault, not GM's. Also, Steve told GM Financial that it was a lease back out, when it fact they sold the car to someone else. I didn't back out of anything. This has been an absolute NIGHTMARE due to the negligence of Thompson's GMC. Now here I am waiting for this loan to fall off my credit, so I can take my business elsewhere. As for now, I am stuck without a car, a loan on my credit report, and an absolute bad taste in my mouth from this dealership. TAKE YOUR BUSINESS ELSEWHERE. read more

This was a pleasant truck buying experience and probably the smoothest transaction I can recall. My sales guy Jonny Carr was very low pressure and was able to answer all my questions through out the process. Jonny got me approved online and had everything ready by the time I got there. The Finance manager Aaron had me in and out within a hour and was very polite. I highly recommend this dealership and level of professionalism. Thanks again guys!! read more

TERRIBLE customer service, these people will sell you your car, but once you give them that check and step out that dealership you're the bottom of their shoe. If you have any concerns regarding a problem with your car, don't expect a call back with any reasonable solution, it's unfortunate. Will not be returning. read more

My husband Travis bought a GMC AT4, and Johnny our salesman was so accommodating. He was never pushy and was so easy to deal with. The GM was also very accommodating to us when our bank had closed at 5. From calling Johnny, and coming down to seal the deal. He made the entire process quite effortless. Their finance guy, Aaron was also so pretty fast and got us out pretty quickly. We were very impressed. It's a beautiful and cool looking truck. After the sale, Johnny gave us a bottle of wine and a few gifts from the dealership. This was the first time we had ever received some gifts from any dealership. So very thoughtful!! Thank you Thompsons family! If you wish to buy a vehicle. Call Johnny, he will definitely help you out all the way through!! read more

Everything about this place is horrible. They marked up the truck 7995, they offer 8.99 percent financing, Matt was horrible trying to get in contact with. They lowballed me at 63k for my truck. They add paint protection to the new truck for 800 , gps for 1000. Said they would knock off the paint because it had not been done. They would only go down to 595 for gps, I said I don't want it. They said if that's a deal breaker then so be it. Ended up with silveira gmc. Same truck as Thompson. No bs gps, no paint protection bs, only 2900 markup, got 5.74%, and received 65k for my truck. I would never recommend Thompson to anyone. Worst dealership I have dealt with. read more

If I could find a way to give more stars I would!! Thompson GMC was a lifesaver especially Billy and Nick. Our truck's brakes went out on our way home from Tahoe and was towed here. It was 3:20pm on a Thursday and they made fixing our truck a priority. Amazingly we were back on the road home by 6pm. We are so thankful that we will definitely bring our truck back for future work (even with a long drive from home). read more

I highly recommend shopping for a vehicle at Thompsons GMC! My husband and I shopped around at a handful of different dealerships and Thompsons's customer service beat all of the others! Chris, Johnny, Arron and Brad all helped exceptionally on getting us the car we love! They were very friendly and very helpful with answering all of our questions to make the purchasing process run smoothly! read more

A couple of weeks ago, we went to Thompsons to see a 2019 GMC Sierra that we had seen online. From the first phone call to see the vehicle, to ending up closing the deal was a positive experience. Sean our salesman was nice and professional, and never made us feel pressured. We had our two kids with us and they had a great lounge for us to wait in with snacks and drinks for the kids, which is greatly helpful to get them through the lengthy process of buying a car. Steven the finance manager was also efficient and pleasant. Having had other not so pleasant experiences at other dealerships, we would definitely return to Thompsons GMC to do business again in the future. We love our new truck, thank you Sean and Steven. read more

Last night, my wife and I decided to make a 1.5 hour drive to Thompsons GMC. Upon entering the car dealership, Matt arrived and was extremely helpful. Well, it wasn't too long afterwards we decided to pursue purchasing a new pickup. It truly was a pleasure dealing with Matt, who made sure we were comfortable and well informed throughout the entire process. We were impressed with how they were dog friendly too. Manager Jesse was great to work with as well and made us feel valued. He sealed the deal and now we are excited about owning a new pickup. Aaron was a pleasure to work with in their accounting department too and made the process quick and painless. If we could provide a higher review number, we most certainly would do so. Please do not hesitate to visit Thompsons GMC and ask to speak with Matt. Thank you! Rick and Stephanie J. read more

We have purchased two other vehicles from Thompsons GMC and we just purchased a 2024 GMC 1500 SLT from them today. This dealership is a stress free experience. Their employees that I dealt with, Chris, Brad and Aaron were so nice! No pressure! Very knowledgeable and transparent! Buying the truck was a breeze! I cannot say enough about this dealership other than I have no hesitation when I need to buy another vechicle or referring my friends to Thompsons! If you have had an Automall experience, go visit Thompsons in Placerville and it will be worth the drive! read more

I had been looking for a GMC Sierra that fit all my families wants and needs. I finally found it here for an amazing price. The salesman Casey was extremely helpful, knowledgeable, and willing to work with me in every way. From sales, to financing, to driving off the lot this was the best car buying experiance I have ever had. I already knew Thompsons did great repair work fro using them for several work vehicles. But this is truly a dealership that cares about it's customers. Top notch and will be a customer for life. read more

Thompsons GMC - Auto Repair Near Me - Placerville, California

A1 service at this place. Purchased a GMC Sierra 1500 from these guys and the service was stellar. Kyle the salesman orchestrated a great deal for me on my truck without making overblown promises. He worked my deal, not his deal if you know what I mean. Steve the finance guy was a real straight shooter. The deal we made over the phone was the deal I got come signing time. No up-sale, no BS, No hassle. Do your check book a favor if you are in the market for a Vehicle and see these guys! I left elated!! read more

Thompsons GMC - Auto Repair Near Me - Placerville, California

Let me start with this place is a place you should buy a car or truck from also Jonny and Aaron were extremely professional and just all out great to work with Jonny was there to help me in any way possible and not trying to just sell if your looking for a car suv or truck this is the place for you ! read more

Thompsons GMC - Auto Repair Near Me - Placerville, California

Thank you for making the car buying process pretty simple!! Kyle and Rich Prattsmith were very easy to work with. Aaron in financials got us out quick!!!! read more

WOWED with every step of the process! From the 1st phone call with our amazing sales associate Kyle, to the fair price negotiation over the phone, to the test drive, Steve in finance was honest and knowledgeable and ultimately driving home in a brand new dream truck. I couldn't be happier with my choice to buy from Thompsons. We were in and out in about 1 hour after test drive. It was honestly the best car buying experience I've ever had. read more

Thompsons GMC blew up my son's engine by mistake when we were at our most neediest point. They aren't willing to correct it. My son is a hard-working teenage Christian / Ministery. We are Caldor fire victims. I don't intend to sue. They don't intend to offer correction. I love that dealership and their service is assume until this. Nick is assume as well. We are at a great loss. I would like to speak to Jeff or Ron Thompson or even Nick . Andy. @530 503-7632. God bless yell. read more

By far the best car buying experience with Jonny. He went above and beyond during our transaction and made the process super smooth. I live 2.5 hours away from this dealership but will refer anyone to this dealership because of him. I will probably make the trip to get my car serviced by them as well. Top notch customer service at it's best! read more

My experience at this dealership was truly pleasant. It was an extraordinary process. From the initial greeting, the test drive, my myriad of questions, the financing, the purchase and follow up, every employee was friendly and professional, with absolutely NO pressure. I did purchase, and recommend this dealership wholeheartedly! Jonny Carr was my salesman and did everything he could to facilitate the deal I needed, answer questions and fulfilled every commitment he made. The folks at Thompson GMC set the bar high, exceeded my expectations and earned my business! I traveled 5 hours round trip to the dealership and would/will do it again. The Thompson folks are also veteran, military and first responder supporters. read more

Best dealership experience I've ever had. No hassle. Easy transaction. Kyle, Rick, Tyler all awesome to deal with. Clear and great pricing and service. Thank you Thompson. read more

Thompsons GMC - Canyon - Auto Repair Near Me - Placerville, California

Just bought a car from Thompson GMC what a great experience. Sean our salesman did a great job helping us find the perfect truck. No pressure just good solid service. Aaron in finance was also very helpful and walked us through all the terms and options with ease. Hopefully he'll be moving up the ladder soon. Overall we would recommend Thompson GMC to all. Thanks for all your help, Bruce read more

Solid dealership. Thompsons is about an Hr away, and with 3 GMC dealers closer to where we lived, we explored all 3 prior to calling Thompsons. Staff was far nicer than any of the other GMC dealerships. No games, full transparency and a willingness to go above and beyond the call, especially in this market. Sean was the Sales contact, and Jessie was finance. Both amazing guys to work with, Thompsons will have ALL of my GM and Dodge business moving forward. read more

Just purchased a 2024 Sierra 1500 SLT from Nicole. We had the deal worked out before I came into the dealership and I was in and out of there in about two hours. The signing process was super quick with their finance manager Aaron. This is the 2nd vehicle that I have purchased from the Thompson's family, the first being a new 4Runner. I'll continue giving Thompson's the first opportunity to earn my business on future purchases. read more

I have been looking for a black 2019 Mustang GT Premium for a while and other dealerships tried every bait and switch tactic around to push me out of my budget. Ultimately I extended my search well outside my local region to find the car of my dreams. Nicole at Thomson's GMC ( I know I'm breaking some car enthusiast laws by purchasing a Ford from a GMC dealer) was the polar opposite of my prior used car sales experiences and she made the effort of flying into Sacramento and driving out to Placerville well worth it. She was very kind, thoughtful, honest and communicative. She disclosed some scratches that were not visible in the website photos and even arranged to have the paint repaired for me at a very reasonable price. The customer lounge had plenty of comfortable seating for us while we waited on those last minute items on the car to be prepared for a quick test drive. I couldn't be happier with my purchase and Nicole and Brad at Thompsons GMC went out of their way to make every part of the experience comfortable and quick. Steve in finance did his best to upsell me (it's part of his job) but was informative, friendly and thorough making all of the paperwork side of things quick, easy and seamless. I can't suggest the fine people at Thompson's enough. read more

We purchased our truck from Thompsons GMC today and had a fantastic experience! The sale associate Jonny was helpful, friendly and very informative. Aaron, the finance manager made our transaction quick and seamless. Even though it was a very busy day Brad, the sales manager, made sure to check on us to see if everything was going smoothly. We HIGHLY recommend Thompsons GMC and will make sure to be back for future purchases! read more

Working with Johnny Carr was awesome. The whole process of purchasing our 2021 Tahoe was easy and seamless. Everything about the process went well. And, it felt like we were talking with neighbors, not auto mall sales people. read more

Bought my new car thanks to Matt and Johnny. Great service and experience. Well coordinated even while dealing with issues out of their control. Much appreciated. read more

Great sales and service staff. We've bought multiple cars throughout the years from Thompson's and they treat us like family.

Recently purchased a Sierra 1500 Denali from Thompsons and Johnathon Carr. We were able to easily communicate with Johnathon about the truck we found online. The process from start to finish was seamless and everyone was a pleasure to work with. read more

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So i originally had a great experience was super easy to get my truck... almost to easy... now not even 2 months later... major engine problems. I called and emailed thompsons to ask if there is anything they would do to help. And the only response i got was them trying to sell me a extended warranty . That is 3600 and up. I realize that i bought a used truck but they assured me that this truck would last me for many many years... i drove over 4 hrs to this dealer bc they seemed like an honest and reliable dealership. well imagine my disappointment when im preparing for major life change and boom 1800.00 in problems/repairs Right off the bat.. There was obviously a reason they made it so easy to get into that truck.. .. you would think they would offer some sort of help but no... My bad i guess.. but buyer beware... just a reminder that u cant trust anyone or any company. read more

Just bought a certified pre owned Chevy Suburban from Thompson's GMC. I emailed the dealership to make sure they still had it in stock and was promptly emailed back by Steven Conner. Arrived in the morning and was greeted by Steven and he showed us exactly what we wanted to see. He didn't try to up-sale us or show us more expensive vehicles. He was very friendly and answered all of our questions. When he didn't know an answer he would immediately find out from someone who knew. We test drove, inspected, and he showed me some neat tricks about the SUV. When it came time to talk business he was very straight forward and treated me and my family like we were family. While negotiating he would check in with the sales manager, and the sales manager would come out and explain things to us. There was complete transparency. I've never seen anything like this in a car dealership. The manager was talking directly to us, no mysterious "manager" in a hidden office. I believe the manager's name was Alex, and he was very nice. We were offered a very fair amount for our trade in, and we were able to come to an agreement on a price rather quickly and absolutely painlessly. At one point Alex, Steven, and the finance manager Dan were all in the room talking on how to get us the best deal for our trade in, the price of the vehicle, an extended warranty and make sure we left as satisfied customers. We then went to finance and met with Dan, and he thoroughly explained every paper to us throughout the signing process. Quick and easy. I know in the business of sales, people are nice because they want you buy a car, but these guys were genuine and really took care of us. They gave both of my kids balloons, snacks, and drinks, and on the way out the owner was driving home for the day and he stopped and gave us a pie! All around very nice people and I was happy to do business here. Thanks again Steve for your patience and taking care of us. read more

Thompsons GMC - Auto Repair Near Me - Placerville, California