What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

I wanted to express my sincere gratitude for the outstanding customer service and honesty you…read moreprovided. Your efforts saved us more than 50% compared to other companies' estimates for the exact same scope of work something we're still amazed by. The third-party consulting firm was equally impressed with the quality and professionalism demonstrated by your crew. Please extend our thanks and appreciation to your technicians for the marvelous job they performed. We truly value your commitment to excellence and integrity, and we look forward to working with you again in the future. Overall the best prices I could find for full house restoration service.

Dan is reliable and easy to communicate with. He is extremely detailed oriented and as someone who…read moreis picky, it's nice to work with a picky person confident in their work. Would recommend Dan any time!

[Revising from 1 to 4 stars.]…read more After my initial review here, I appreciate that Dan reached out to me. He apologized and asked whether the work still needs to be done. It's not easy to do that, so I respect him for it. Dan asked if I'd still be willing to consider an itemized quote from him for the work, and he sent a detailed one when I agreed. Then there was a long delay on my part, but when I finally accepted and signed the quote, he was on-site within a week and finished all the restoration work in 1 day.

Extremely satisfied with my experience! Aaron (I think that's the owner), personally walked me…read morethrough the million questions I had. I had no idea where to start- I've never had to deal with mold before, besides maybe some old socks haha. Would recommend!

No follow up, ignores customers, refused to provide hard copy of work authorization and they wanted…read moreme to sign a blank work authroization. Very shady

One of one Restoration did an amazing job taking care of my home after it had recently flooded…read morewhile we were out of the house. Anthony came in, was professional from start to finish, and did exactly what he said he was going to do. He made the whole process smooth and easy during such a stressful time, and I'm truly grateful for the way he handled everything. After this tragedy, he turned things around and gave us peace of mind. I would highly recommend Anthony and One Restoration to anyone who needs reliable, professional help in a tough situation.

One of One came to do an assessment for potential mold. They offered to set me up with an…read moreenvironmentalist to do the testing. The rep, Gabe, said he would get back to me in a day or two. Four days went by so I called Anthony, the owner. He promised to get back to me before the end of the day. That was almost a week ago. Needless to say, I moved on. However, I take issue with the fact they seemed to have ignored me. If they didn't want to work with me, at least, I deserved a phone call letting me know.

United Response did a great job recently repairing several water leaks from the last heavy rains…read more The crew left the site the way they found it. We are very happy with the response and work. Tx.

Service and response time were excellent. Kandon was a pleasure to work with and helped keep our…read moreproject on task. Would highly recommend. Robert was always very quick to respond with any questions or concerns we might have and kept our project moving along smoothly. Thank you for the excellent work.

Greg was very professional and on time. Was very thorough through his investigation and clear…read moreinformation of what we needed so that we could make an informed decision of what services we wanted completed. He took before and after pictures of his work so we could see everything was completed as promised. This is the second time we have worked with Greg and have always been very happy with his service and professionalism.

Both All Pro guys were quick to respond and once scheduled were on time and courteous. I used All…read morePro's service to remove cigarette smell from a home I just purchased but unfortunately their treatment didn't work to remove the smell. This was a very expensive purchase mistake.

Kamil Tuma was the one who came to clean our carpets. They don't do Sundays, it seems, but that's…read morenot unusual. He offered us the best price of the companies that responded to our initial request, which was for the carpeted stairs and two small landings, though he did have to raise the price slightly (like $20 or so) when he arrived because our description was not quite accurate. We only used their carpet cleaning service, but I was intrigued when I saw some of the other services they offer, like special floor treatments, listed on the company's van. Clearly, they do more than just clean carpets. He didn't mind when we added to our initial request and was able to quickly quote us a new, fair price once he saw the space. Admittedly, he did end up arriving somewhat after the window he had stated, due to other jobs he had to finish, but I'm sure some jobs take longer than you expect, and it wasn't a problem for us. He was fairly quick and efficient once he arrived, I thought. He started the actual cleaning process by spraying stain remover on the worst spots. He had protection for our stairs' corners from the hoses and tubes and used booties over his shoes once the carpet was wet (as one might expect). He even moved our large, heavy bed in our master bedroom by himself so he could clean the entire carpet in there (part of our updated request). I thought we were going to move it together, but when I asked about it after he had gotten started cleaning, he said he had already moved it! He was friendly and respectful. I think he took something like 90 minutes for the whole job, start to finish, which seemed reasonable to me considering the logistics and size of the job. I told him we may call him again for the one bedroom we left out, and I meant it. Overall, it was a great experience and I would highly recommend Momentum's carpet cleaning service, especially if you don't need them to come exactly in the window.

Amazing results and customer service communication was on point, I had my sectional shampooed and…read moreinquired about a rug being cleaned, and they were able to do it right on the spot! Kamil Tuma was who came out, he was so kind and respectful definitely using this company again and I would recommend them to anyone who is looking for a reliable honest company

Hi! hope you read my review first before calling other companies in fixing your water damage issues…read moreand leakages. Let me give you a summary of what you will be your experience: 1. Nesur consults you, works around your time 2. The most budget friendly youll ever get 3. His advice, take them. He his way around stuff. 4. Cleanliness is top notch. 5. Covid19 friendly. All has masks. 6. Did I say budget friendly? Here is my full review: In the midst of this pandemic, we suffered leakage in our bathroom twice. And twice, restore master was there to do their job. I cannot tell you how much the owner has helped us. First, he went with my schedule. I am a frontliner and I sleep in the day, they accommodated that. Secondly, we the guys that work for him were so neat that they cleaned after themselves. More importantly, Nasur put up with my questioning and inquiries throughout the process. For someone who deals with patients and family members that ask a lot of question, I knew Nasur did a great job in answering mine. Their pricing is very competitive and he works around your budget. I also appreciate that he comes to your house himself to assess the issue first then let his employees do the job later. This shows his dedication and committed with his own company. Furthermore, his advice in regards to other stuff such as what other companies to use as carpenters, plumbers, and other utility guys is invaluable! Not to mention, I searched for two days before setting with Nesur. Other guy wanted to rip off my entire wall for a small spot of leakage. Nesur thought that was obviously adding more bills for them. Another wanted to rip off my insurance. Nesur also knew that was a rip off. I tell you, this guy knows all the tricks that others bestow to consumers who are in dire stress. That is why I trust him, that is why I choose their company. Here is my advice, is you need restoration and any kind of water damage call him! Tell him that this review has made you connect to him! I would put my google reviewer reputation in line with this review. I stand firm that they are the best on what they do. Final thoughts, do not hesitate on calling them for any problem. Ask for Nesur, he usually answers his phone call. Leave a voicemail. Call him first before you even think about calling the other guys. I just saved you headaches and ALOT of money by recommending this guys! P.S. I fairly make reviews now because of time constraints and ofcourse since its saturated now, but I want to make sure they get the rating they deserve. So here a review from a former four year elite. Stay safe.

The owner Nasur Curi literally had the balls to stand in our kitchen and imply that WE had…read moresomething to do with the damage from their people damaging our counter when they reinstalled our dishwasher after assessing a water damage leak. Why? Because we didn't call for a week after it was installed. Wow. That's so long after the install. Because normal people bend over in their dishwasher and notice discrepancies right away all the time. I'm 6'1. I'm not going to see the top screw and how your boys cracked our cabinets right away unless I get on the floor. Nasur had the nerve to say to me, "Look at it from my shoes." No I will not. Look at it from MY shoes pal! Your boys f'ed up our cabinets and you are so disrespectful that you imply that WE did it. Screw your perspective! When you've done nothing wrong, you have nothing to hide. You, Mr. Curi, do have something to hide. The dishwasher was installed crooked and his people cracked the frame of our counter. He told my wife "I drove all the way out here from central Phoenix." Nobody cares how far you drove. We are the customer. You run the business. That's what you're supposed to do. He told my wife his guys took pictures of the screws being back in. We demanded to see them. And did we get to see them? No. What's the matter Nasur? Never tried to BS a woman with a brain? I took the picture attached. This is the top left side of the dishwasher. Then he admitted the screw on the right side was loose but according to him, loose screws don't fall out and apparently dogs don't eat screws also according to him. Your boys showed up on a Friday and struggled to get it out and never assessed the damage under our wood floors. They told my wife they'd come back on Monday and put the dishwasher back on crooked. Did they show back up on Monday? Nope! Gee, I wonder why. Could it be because you damaged our cabinets putting the dishwasher back in and didn't want to deal with it? I have $100 that says the pics Nasur took while he stood in our kitchen and insulted us in our own home will have the time stamp changed to cover his ass. This guy is a crook. I don't care how many years of experience you have. If you accuse a customer of basically fraud, you need to work on your people skills. I'm definitely telling every person I know about this garbage service we received. Go back to whatever hole you crawled out of in Central Phoenix and accuse someone else in their own home. Absolutely disgusting. Also reporting to the BBB.

We have had the privilege to work with Chris on multiple projects and have been fortunate to have…read morefound him. He always responds quickly, arrives early and completes jobs timely. I should add that when requesting multiple quotes, Multi-Pro Roofing has almost always had the most affordable quote. Thank you, Chris... we look forward to the next one!

My experience with Multi Pro Roofing has been extremely disappointing from start to finish. Their…read moreproject manager, Shaun H., came to my home on 8/27/25 to look at my roof and check for any underlying issues related to age -- things I might not be able to see myself. I had walked the roof personally before his visit and saw no damage at all. The roof was simply old, not damaged. After Shaun went up there, the condition of the roof looked noticeably worse. Shingles were pulled up in numerous places that were absolutely not like that before his visit. After that appointment, Shaun stopped communicating with me for a couple of weeks. Eventually, another project manager, Michael, was assigned. I told him I was no longer interested in working with the company, but he convinced me to give them another chance since Shaun was no longer there. Michael scheduled an 8 AM appointment for 10/23/25 and then didn't show up or call. I texted him telling him not to come and that I was done. He showed up anyway and asked for another chance. Against my better judgment, I agreed. He promised to send me an estimate right away. Two more weeks passed with no estimate and no communication. I then called their office and spoke with a male receptionist who acted completely uninterested in my concerns. He said he would contact the owner, Patrick O'Dell Steele, and told me Patrick was on a job site but would call me by the end of the day. That call never came. At this point, three individuals -- Shaun, Michael, and Patrick -- failed to follow through, communicate, or take responsibility. Please click on my name and look at my other reviews. I am not someone who hands out negative reviews lightly. I'm easy to work with, and I gave this company three opportunities to make things right. Because the roof is now in worse condition heading into Arizona's monsoon season -- which officially runs June 15 through September 30 -- I am extremely concerned about wind and water intrusion. I will be contacting my homeowner's insurance company so they can document the damage firsthand. I will also be filing complaints with the Arizona Registrar of Contractors, the Arizona Department of Insurance, and the Better Business Bureau so the appropriate agencies can review what happened. I am no longer seeking any discounts or offers from this company. I simply want other homeowners to be aware of my experience and for the proper authorities to evaluate the situation.

Derek and Brad came in clutch , when I had some water damage . They where great . Would recommend.read more

Absolute garbage company to work with, communication is abysmal and the sub contractors they hire…read moreare just as worthless, have been dealing with this company for over two years as they were the company that my home owners insurance used for a repair in my home, the subcontractors they hired in the. Didn't do the work right and caused a horrible leak that in turn caused serious damage to my kitchen and adjacent bathroom, and the warranty work has been going on since June of last year and just barely have things rolling, almost a year later stay away from this company