Scam artists. Created fake invoices claiming they delivered over 800 gallons for a 500 gallon tank…read morein 2 days. Claimed it was an error but refuse to refund the $875 in fraudulent charges. STAY AWAY FROM THESE THIEVES!!!!!

Very poor customer service. If you are looking to either get or switch to a propane provider do not…read morego with Midwestern. I won't mention other companies by name in a review for this company, but Midwestern charges $0.50 to $1 more than other companies in the Bellville, IL area. They are also extremely unhelpful when a customerneeds a one time exception made. They will only deliver 200 gallons at once. I am towards the end of my rental agreement for this residence and do not want, or need, 200 gallons but am being forced to buy it anyways. I've also had some unexpected bills due to my pets (vet bills can get high rather quickly). With the high winter price of propane, and the fact I am now being force to buy more than I need, I was forced to make a decision that would either potentially hurt me financially or allow my house to get too cold (potentially letting pipes freeze). The company didn't bother asking what my extenuating circumstances were. They simply told me I should look into payment assistance even though I wouldn't need assistance ein they would just let me order 100 gallons less one time. They do not care about their customers, only their money. I have already contacted another company to see about switching totthem in case I do decide to stay here for another year.

Ace is the place indeed! Before heading to your big box hardware store, visit your local Ace…read moreHardware. At Ace, you don't have to track down an employee for help. There's a helpful smile in every aisle at Ace. The staff are friendly and wanting to deliver you the best customer service. Ace Hardware specializes in more than just hardware. They offer an assortment of BBQs, smokers, and accessories. Ace also offers many of your household needs.

I have lived in town over 20 years and really enjoy Ace Hardware. Sometimes you need the big box…read morestores but so often you need a few things or real help with a project, that they can not give you. Parking is ample and the lot is well lit. Propane gas is available for refill or tank swap. The staff is friendly and knowledgeable. Every time I go there I am greeted with a smile on entry and asked if I need assistance. The staff is very knowledgeable and I can always get help with whatever project I am doing. They offer a military discount and a rewards program that are very helpful. Whether you need to get your lawn back in shape or tools for a job Ace is the Place!!! And the staff really is helpful!! My next project is getting the yard ready for Spring so seeds are mulch are on the list for this week.

Leave a message if after hours.. they will return your call. Very helpful and good with their…read morefemale customers!

Our tank was empty. They got to us quickly, filled it and even put the lock back on the gate just…read morethe way we had it when they arrived. When I called to arrange a refill, I was pleased to find out that this is a small local company. I like keeping my money in my own community.

No-show for two different appointments. No call, no warning, just no show. No answer at office.read more

Wonderful customer service, prompt service and reasonable prices in comparison with other…read morecompanies. We came from another company that went out of business & we should have switched to this company many years ago.

Suhre's Gas entered our newly purchased property without any prior communication, trespassing to…read moreretrieve two leased propane tanks we were never informed about. When we contacted the company to understand what was happening, the individual was rude, dismissive, and openly argumentative. The lack of communication, the trespassing, and the condescending tone made this a very negative experience.

We have been with Suhre for 2 years now and out of all of our utility companies, this one has just…read morebeen effortless. This company is personable. Good communication. Easy to fix our mistakes. Lots of options. Actually answers their phones. Couldn't suggest their business enough!

Mr. Saxby was such a great guy. He filled up our RVs propane tank and gave us great information on…read morethe area.

Not my favorite company. My propane tank is at the back of…read moremy yard with limited access. The entire yard is fenced and locked for my dogs. They would not allow me to schedule a delivery over the phone so that I could be home from work. They would not let me remove automatic delivery as a service choice. They kept randomly coming by my house then sending me alerts that I had missed a delivery. This issue was explained to customer service several times. AmeriGas told me that it was noted on my account and that I would get a 45 minute advance notice so that I could drive home from work to let them in. Never received advance notice, and they came by three more times. We finally got luckily enough to get our tank filled when they came by (without notice) while my daughter was leaving for school. The website is not user friendly. Go with a different service provider.

Stay as far away from AmeriGas as you can! They charge 3 to 4 times what a competitor charges and…read morethen they have a ton of hidden fees. Their customer service is absolutely horrendous and not based in the US. It took them over 7 months to pick up their tank and then they nickel and dime me with fees.

So I've always gone all the way to a Fallon from Saint Charles to pick up my chicken food which is…read moresuch a long drive. I just had surgery and I thought I would give it a whirl just to see if I could bring up anything closer to Saint Charles so that I could get chicken food closer to home To my surprise, I found a location in Saint Charles and I never heard of it before and there were no reviews so I thought I would still drive up to it just to see. It is such a quaint, a little what seems like a small town country store. However, there is literally everything you need inside. We have chickens, dogs, and much more, and there's everything in the store that we could possibly need. Since I did mention, I previously just had surgery I asked the gentleman as soon as I walked in if he didn't mind helping me lift it out to my car. I told him exactly what I needed. He didn't walk me down the aisle. He knew exactly what I needed. He rang me out and brought it to my car and talk to me for about five minutes. I came from a small town in now live in the big city as I feel it is, and this location was so great with customer service, and made me feel like I was back in my small town Forget farm and home we will definitely be coming here for every thing we need from now on! I was in and out within less than two minutes. They even fill propane tanks for you for less than $14.

From the owner: Great products and service since 1916…read more Incorporated in 1916 by local farmers, Farmers Co-op Elevator Association has continued to furnish needed products and services in the area. Customer Service has been our trademark since the early days when we delivered coal, to the present day delivery of gasoline, diesel, LP gas and bulk feed. We also provide tank inspections and deliver farm fuel.Count on us for the best nutritional feed for your animals, whether it be farm livestock, 4-H show animals, horse, or the family dog and cat. We offer a complete line of lawn and garden products, as well as seed and equipment for wildlife food plots.You do not have to be a Coop Member to come in and save at our newly remodeled store. We are happy to assist everyone. Pet Food, Pet Supplies, Salt, De-icer, Rock Salt, Bird Feeders, Bird Food, Wildlife Seed, Food Plot seed, Dog Food, Cat Food, Oil, Wire fencing, Livestock Heaters.

Ethanol free gas!!! It's hard to find this anywhere in St. Charles. This is amazing. Thank you!!!read more

The fuel station is 24/hour unmanned credit card only. Well lit and I see law enforcement there…read morequite often so I never feel unsafe. The credit card kiosk is located in between the pumps and is self explanatory they are usually a couple of cents cheaper than the local average.