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    Thomas Plumbing & Heating

    4.6 (47 reviews)
    Open 8:00 am - 4:30 pm
    Updated 2 months ago

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    Alex U.

    Awesome! Quick and very professional! I had a water heater that died that needed to be replaced. I got a new water heater installed by Thomas Plumbing and he was able to install it perfectly with the existing piping. I highly recommend them.

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    2 months ago

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    David K.

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    1 day ago

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    3 days ago

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    2 months ago

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    1 year ago

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    9 months ago

    Not recommended at all - negative price-cost/performance. Useless advice /consultation with high charge.

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    11 months ago

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    6 years ago

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    2 years ago

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    2 years ago

    Great service, fast response and quality work. Installed my new bathroom sink and cleared out all of the built up gunk.

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    5 years ago

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    6 years ago

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    4 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Thomas Plumbing & Heating

    Review Highlights - Thomas Plumbing & Heating

    After buying the unit later that week, Dave set up an appointment to install the unit the very next Monday.

    Mentioned in 11 reviews

    Read more highlights

    Soft Patagonian

    Soft Patagonian

    4.9
    (86 reviews)

    I installed a water softener many years ago and I cannot say enough great things about Soft…read morePatagonian! From the first call, Ed the owner worked around my availability and made the entire process super easy and fast. The installation technician was knowledgeable and efficient, and Ed walked me through the owner's instructions carefully. With that said, I think what really sets Ed's company apart is his obvious pride and care for his business and customers, as clearly evidenced by his prompt and excellent after-service. I felt a bit bad about asking him all sorts of questions years after the job was done but he always responded quickly, enthusiastically, and professionally. I had a few top rated service providers come by for quotes but I'm sure that I made the best decision to go with Ed.

    I spent a considerable amount of time doing research on finding the right product. Once I knew what…read moreI wanted, it was just a matter of finding the right company to work with. Ed was very polite and educated me further and helped me understand the difference between the different types of filtration and softening products on the market. Ultimately I decided to go with Soft Patagonian not just because they had a superior product but also they had a very respectful and professional team. That made a complicated install for others extremely clean and easy. I highly recommend them and have already shared with all of my neighbors who I think they should consider if they are looking at a water softener for their home. By the way this is the best purchase I've made all year!

    Crystal Water Line

    Crystal Water Line

    4.9
    (44 reviews)

    I'd hate to be the person to give bad reviews. Glad others had a great experience. I called to…read moreinquire regarding a water filtration system and install. Not sure who i talked to because who ever picked up did not introduce themselves or the business it was just "HELLO", i had to ask if i am calling the right business. I am assuming it was Ammar because of the name mentioned in the reviews. I asked for quote regarding an install and the system, he asked me about a water softener. I mentioned that my city unfortunately does not allow salt and i would have to go with no salt filtration. Before i can go into further details, he quickly cut me off and said sorry MAN i don't carry that sorry MAN. I wanted to ask about installation if i get my own unit but i felt i was getting brushed off it and he seems to be in the rush to get of the line with me. Hope everyone else will have a better experience than i did. Maybe today wasn't a good day.

    I got a new house in Morgan Hill and Ive been wanting to get a water softener but I didnt want the…read moreRO system cuz I didnt want them to drill a hole in my island. Of course I yelped a few places and I had people come to my house and quoted me but I eventually end up going with Crystal Water Line. Ammar, the business owner is super helpful and his communication with me was great! I even referred him to my moms house and she did it too! So I am glad ...he was able to give her a deal! And her house was built in the 80's too! He even brought her bags of salt for the water softener and showed her which I really appreciate cuz shes in her 70's and not trying to have her carry those heavy bags! Good work!! appreciate what you did for my mom. Also the salt bags are on sale at Home Depot so I got the minimum of 5 as he informed me that the tank needs about 5 bags. I highly recommend him! and his services. Hes thoughtful and always answer my text, and I am pretty sure the same questions are always asked but hes so patient with me as it is my first time owning this type of water system. O yes the water has been really good too! so again Thank You!

    Silk Water

    Silk Water

    4.9
    (62 reviews)

    Our neighbor and friend recommended Silk Water to us as we were in the market for a quality water…read moresoftener. In this economy, it's important to research a bit to find service providers that are reasonably priced without compromising quality. I called for an initial quote and Trung took some basic questions and advised us the next step would be for him stop by the house for a quote. We agreed on a date and time, and he showed up promptly. After a quick assessment, including understanding the neighborhood and its hard water challenges -- he was able to give us an instant quote. Of course, we had to discuss the quote with the family to see if it was something we were able to work with. Within a week, we were able to get in touch with him to schedule the installation appointment. Trung arrived the day of our appointment and got straight to work. He installed the water softener tank along with corresponding piping, and secured everything with a drill. He finished in record time (less than two hours) and was very thorough with explaining maintenance instructions, etc. The product is covered with manufacturer warranty and he wrapped up the appointment by advising us to call him should we ever experience any issues. The unit looks great in its setup, our water is cleaner and softer, and we didn't have to break the bank. Win-win all around. Exceptional experience for service, quality, and affordability!

    I hired this company to install a whole-home AFW Filters setup with a stainless-steel pre-filter,…read moredual pressure gauges, a dedicated irrigation bypass, and a 2-inch P-trap with a standpipe tied directly into my crawlspace main drain. They charged me $2,750 for the entire rough-in and installation labor. On the positive side, the system is fully functional and holds pressure perfectly. The configuration connects everything required for the home's water loop, and it is running exactly as it should. However, a visual analysis of the final execution reveals that the installation lacks the clean, polished finish you expect from a premium trade professional at this price point. In fact, the installer originally tried to use steel flex hoses that were not rated for outdoor use. Because my contract explicitly called for rigid copper, I had to call him back out the next day to replace them. This forced rewrite of the plumbing clearly disrupted his planning. The resulting issues with the craftsmanship: Un-Leveled Lines: The installer did not use a spirit level on the final runs. The main upper horizontal copper line noticeably slants downward, which causes the electronic valve head on top of the filtration tank to sit visibly tilted. Forced Pipe Geometry: Because the installer originally cut and mounted the stainless steel pre-filter housing to fit a flexible hose, switching to rigid copper threw off his alignment. Instead of re-mounting the equipment properly for a clean, straight run, he pieced together multiple street elbows into an awkward "Z-bend" offset just to force the rigid lines to connect. Sloppy Solder & Excess Residue: The soldering work is messy. There are thick drips of hardened solder left sitting on the copper. When asked about it, he claimed it was just leftover solder, but leaving heavy "solder icicles" on a premium install is poor craftsmanship. Overall, the system works perfectly, and the price was fair for the total scope of work involved. I just wish they had spent an extra 20 minutes on the final aesthetics, layout planning, and cleanup to match the high quality of the system's functionality.

    City Water Filter and Hyperbaric

    City Water Filter and Hyperbaric

    4.5
    (434 reviews)

    I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

    Very disappointed with the communication and overall service from this company. I was told one…read morething, while my tenant was given different information, which created unnecessary confusion. After the technician completed the filter service, my water filtration system was not working properly. I contacted the owner expecting them to stand behind their work and help troubleshoot the issue. Instead, without performing an official inspection of the system, I was quickly told that the resin likely needed to be replaced and was quoted approximately $500 for another service visit. My system is only about 5-6 years old, so I was concerned that such an expensive repair was being recommended without properly diagnosing the problem first. We later discovered on our own that the actual issue was that the filtration system settings had not been set correctly after the technicians changed the filters. Once the settings were corrected, the system worked. My biggest concern is the lack of communication and proper troubleshooting. Before recommending a customer spend another $500, especially immediately after your technicians serviced the system, I would expect the company to first verify that the work was completed correctly and that the system settings were properly configured. Unfortunately, based on my experience, I would not recommend this company.

    Clean Water Systems & Stores

    Clean Water Systems & Stores

    3.6
    (12 reviews)

    About a year ago my Rheem water softener died so I decided to up my game and purchase one from the…read moreClean Water Systems because I thought they would carry a better product and I would get better service if needed than from a big box store---NOPE! First-I paid almost 3 times as much for the system than if I would have purchased one from Home Depot or Lowes. Second-The installation I had done on this new product was done by a pro and the programming of the unit went well. Third-Soon after the system was installed it began doing erratic things like regenerating at different times than the one that was set. The regeneration time was cleared and reset multiple times only to have the softener revert. Fourth-I called and Emailed the customer service rep. and he tried to correct the regeneration problem by walking me through the steps but none of those fixes worked. He then contacted the manufacturer and they responded with a new fix but that did not work either. Fourth-The owners manual is THE WORST!!! It is just a cobbled selection of random instructions, almost like you walked into the middle of a conversation and then try to understand what is the gist of that conversation. Early on when I commented on this I received a call from someone at the Clean Water Store and she wanted to know and understand how they could improve the manual. I suggested she look at how Rheem or Whirlpool or GE does it. Their instruction/owners manuals whether printed or online are clear and concise. Doing so would probably eliminate many questions and Emails to the service reps. Fifth-Here I am a year later with an outstanding service ticket. A few days ago the rep. contacted me and said he was going to close out that open ticket. I replied the manufacturer never helped us correct the regeneration problem. He stated, they never got back to him. Sixth-My impression and experience shows that once you purchase from the Clean Water Store you are on your own. The service rep. tried his best but like me he was left in the lurch. The warranty on the product from the manufacturer is worthless, it means nothing. The owners of the Clean Water Store should take heed, they can not ignore ongoing product problems that affect their customers. If they continue to not serve their customers, their customers will find a company that does. STAY WAY! You would be better off throwing your hard earned money in the street.

    Order chlorinator system 3 months ago pump went out . Hooked up correctly ,in weather proof area no…read morereason for it to go bad just poorly ,cheap product for 600 plus . Called and said would send new pump . Spoke to tech and customer service and both said would send in for request to have it expedited being we were now smelling rotten eggs in home . Did not approve it and now we have to wait for a week . Called said they can't change it now that's its in route. If would of sent overnight or 2 days because of the inconvenience would of been nice being it's not our fault their system went back so quickly . Wish I just got my money back as it's cheaply made . Same item china for 100 versus 600

    Thomas Plumbing & Heating - plumbing - Updated August 2026

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