1. Thomas Plumbing

    0

    Morgan Hill, CA

    Thomas Plumbing

    4.6 (48 reviews)
    Closed • 8:00 am - 4:30 pm

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    20 minutes

    Response rate

    100%

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    Alex U.

    Awesome! Quick and very professional! I had a water heater that died that needed to be replaced. I got a new water heater installed by Thomas Plumbing and he was able to install it perfectly with the existing piping. I highly recommend them.

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    28 days ago

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    David K.

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    4 months ago

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    David K.

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    2 months ago

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    David K.

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    2 months ago

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    David K.

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    4 months ago

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    David K.

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    2 years ago

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    2 years ago

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    11 months ago

    Not recommended at all - negative price-cost/performance. Useless advice /consultation with high charge.

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    David K.

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    1 year ago

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    2 years ago

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    6 years ago

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    2 years ago

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    5 years ago

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    2 years ago

    Great service, fast response and quality work. Installed my new bathroom sink and cleared out all of the built up gunk.

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    6 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    5 years ago

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    8 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Thomas Plumbing

    Review Highlights - Thomas Plumbing

    “After buying the unit later that week, Dave set up an appointment to install the unit the very next Monday.”

    Mentioned in 11 reviews

    Read more highlights

    De Anza Water Conditioning

    De Anza Water Conditioning

    (468 reviews)

    DeAnza Water is our local water softening company and I'm glad we chose them. Our technician,…read moreBenjamin and Salesperson Raoul were extremely helpful throughout the entire process of getting our system installed. We really appreciate the thoroughness in explanation and responsiveness of the office. The kinetico system also feels great because it draws no power and we don't have to deal with regeneration interrupting water use every so often. Great value considering we got piping for a bypass valve done as well. Would recommend!

    De Anza Water Conditioning installed a water softening system and reverse osmosis (RO) filter…read moresystem in Spring 2026. The installation includes a 1-year service warranty, which has proven very helpful. Side note, if you add a mineral cartridge to your RO system and that RO system supplies an existing copper water/ice line to a refrigerator, be sure to have the ice line replaced with polyethylene tubing. If not, the minerals will degrade the copper ice line, resulting in leaks. Many thanks to José for the super job he did capping our old copper ice line and replacing it with under cabinet-mounted polyethylene tubing--works great, can't see the tubing, no leaks! Many thanks to Niko for resolving a problem we had with melted potassium in the reservoir tank for our softening system. Niko was very patient as he explained the problem and showed me step-by-step how to fix the issue myself if it happens again. He also tested the water until the results confirmed that the problem was resolved. Many thanks to Angel for taking service calls cheerfully and with kindness and efficiency. I really appreciate the great service my family has received from De Anza Water Conditioning. I would hire them again without reservation.

    Silk Water

    Silk Water

    (65 reviews)

    East San Jose

    Professional and thorough. Pricing is competitive. Overall a good experience. I have a carbon…read morefilter change due in 5 years and will work with Silk on that.

    I can't recommend Silk Water enough. Trung (the owner) is a licensed plumber who has the skils to…read moreprobably take on any plumbing job but he decided to focus on wafer softener/filters only. "I don't have a drain", "I don't have a soft water bypass", "Will soft water kill my plants?", "There is no electrical outlet nearby", "Will my water pressure drop?". If you are like me, you will be putting off installing a water softener because you are stressed over these things. My advice after this experience - DON'T. You don't realize how you have "tolerated" hard water until you finally experience soft water. The "feel" (for lack of a more scientific term) is just so different. And Trung will take care of EVERYTHING from start to end, in what is overall a very stress-free experience. He installed a sediment filter, a carbon filter tank, a 46 grain water softener, created soft water bypasses for all of my outdoor irrigation, a bypass for the whole softener/filter system in case anything ever goes wrong with it, and a drain (with p trap and air gap). He had a buddy who helped with installing an electrical outlet (also licensed). I was specifically looking for a softener with a Clack WS2 control valve (reputed to be highly reliable) and Trung supplied that. In fact he supplied everything. He also tested my water hardness to ensure I was asking for the right things. Price, quality of work and timeliness was 11/10 (I will add that his price is substantially fairer than those general plumbers who will quote you 10k off the bat - the audacity!). But here is the differentiator - Trung's sense of accountability. Everytime I requested something, I would apologize... but his response? "No problem it is my job". Wow. Please give your business to Trung. This is a 100% genuine review from a 100% grateful and satisfied customer.

    City Water Filter and Hyperbaric - More water damage

    City Water Filter and Hyperbaric

    (435 reviews)

    Fairgrounds

    I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

    Very disappointed with the communication and overall service from this company. I was told one…read morething, while my tenant was given different information, which created unnecessary confusion. After the technician completed the filter service, my water filtration system was not working properly. I contacted the owner expecting them to stand behind their work and help troubleshoot the issue. Instead, without performing an official inspection of the system, I was quickly told that the resin likely needed to be replaced and was quoted approximately $500 for another service visit. My system is only about 5-6 years old, so I was concerned that such an expensive repair was being recommended without properly diagnosing the problem first. We later discovered on our own that the actual issue was that the filtration system settings had not been set correctly after the technicians changed the filters. Once the settings were corrected, the system worked. My biggest concern is the lack of communication and proper troubleshooting. Before recommending a customer spend another $500, especially immediately after your technicians serviced the system, I would expect the company to first verify that the work was completed correctly and that the system settings were properly configured. Unfortunately, based on my experience, I would not recommend this company.

    Clean Water Systems & Stores

    Clean Water Systems & Stores

    (12 reviews)

    About a year ago my Rheem water softener died so I decided to up my game and purchase one from the…read moreClean Water Systems because I thought they would carry a better product and I would get better service if needed than from a big box store---NOPE! First-I paid almost 3 times as much for the system than if I would have purchased one from Home Depot or Lowes. Second-The installation I had done on this new product was done by a pro and the programming of the unit went well. Third-Soon after the system was installed it began doing erratic things like regenerating at different times than the one that was set. The regeneration time was cleared and reset multiple times only to have the softener revert. Fourth-I called and Emailed the customer service rep. and he tried to correct the regeneration problem by walking me through the steps but none of those fixes worked. He then contacted the manufacturer and they responded with a new fix but that did not work either. Fourth-The owners manual is THE WORST!!! It is just a cobbled selection of random instructions, almost like you walked into the middle of a conversation and then try to understand what is the gist of that conversation. Early on when I commented on this I received a call from someone at the Clean Water Store and she wanted to know and understand how they could improve the manual. I suggested she look at how Rheem or Whirlpool or GE does it. Their instruction/owners manuals whether printed or online are clear and concise. Doing so would probably eliminate many questions and Emails to the service reps. Fifth-Here I am a year later with an outstanding service ticket. A few days ago the rep. contacted me and said he was going to close out that open ticket. I replied the manufacturer never helped us correct the regeneration problem. He stated, they never got back to him. Sixth-My impression and experience shows that once you purchase from the Clean Water Store you are on your own. The service rep. tried his best but like me he was left in the lurch. The warranty on the product from the manufacturer is worthless, it means nothing. The owners of the Clean Water Store should take heed, they can not ignore ongoing product problems that affect their customers. If they continue to not serve their customers, their customers will find a company that does. STAY WAY! You would be better off throwing your hard earned money in the street.

    Order chlorinator system 3 months ago pump went out . Hooked up correctly ,in weather proof area no…read morereason for it to go bad just poorly ,cheap product for 600 plus . Called and said would send new pump . Spoke to tech and customer service and both said would send in for request to have it expedited being we were now smelling rotten eggs in home . Did not approve it and now we have to wait for a week . Called said they can't change it now that's its in route. If would of sent overnight or 2 days because of the inconvenience would of been nice being it's not our fault their system went back so quickly . Wish I just got my money back as it's cheaply made . Same item china for 100 versus 600

    Thomas Plumbing - plumbing - Updated October 2026

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