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    Third Coast Auto Group

    1.8 (5 reviews)
    Closed 9:00 am - 6:00 pm

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    10 months ago

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    City Limits Subaru

    City Limits Subaru

    4.2
    (36 reviews)

    In November last year (2025) my husband and I visited my mother - in - law from WA state. The drive…read moredown put some wear on his Subaru that needed to be addressed before we drove home. From the moment we walked in I was in "awe"! Maybe it's a Texas thing but there were no shortage of options to fill your time while you wait. From a gift shop to a cafe to a TV room I definitely felt catered to. Now fast forward to February of this year (2026) we moved down and our vehicles needed service from that long haul. Not only did they find more than we anticipated, but they prioritized it as if we were family, and kept us updated to the very best that they could! They provided a loaner without question and due to the delay in his vehicle being fixed; offered to wave cleaning fees if we needed to take our two large very furry dogs anywhere (which we did not). But as the proud parent of many pets and a 10000% animal lover I couldn't stop gushing over their large and multiple dog parks! All in all, as a luxury vehicle owner myself, Subaru in Buda is blowing the game out the water!

    My wife and I bought a used Subaru Crosstrek from a different dealer and took the vehicle to a…read morelocal mechanic. The mechanic checked it out and stated that it was clean and mechanically sound. While driving to work one afternoon I hit some debris that was in the road, and when I went to leave my job my check engine light came on. I checked the engine bay and beneath my car was all of my coolant. So we had our crosstrek towed to this dealership as it was close to where I work. They inspected the vehicle and informed us that the vehicle needed approximately $11,000 in repairs; more than vehicle was worth and almost twice the amount that we spent on the car to begin with. We then informed the dealership that we would be interested in purchasing another vehicle. They allowed us a rental while we were trying to decide how we were going to move forward. They offered us 2000 trade in value. While working with our insurance company, our insurance stated that if the defects were caused by collision damage then they would cover a significant portion of us purchasing a newer vehicle. So I called the dealership again and asked them to see if the car looked like it had collision damage. The person I spoke with said, "No, there wasn't anything indicating that I had hit anything. We decided to go get the vehicle and have a second garage take a look at it. Here are the problems we had. 1. Every time we informed the dealership that there was a vehicle on their lot that we were interested in, the price would increase on the website for that vehicle. That is initially what prompted us to go get the vehicle in the first place. 2. The garage we took it too after this dealership did the repairs for less than 500. 3. Today I opened my carfax report and I see that they reported that the car had new collision damage making any value the car had plummet. I mean having a coffee shop in house is cool I guess but in my field of work, building and maintaining relationships is paramount for future success. Doesn't look good guys. This was our second Subaru and this experience soured us on the brand. We are considering getting an attorney. Thanks for reading.

    San Marcos Toyota

    San Marcos Toyota

    2.7
    (370 reviews)

    Good selection, sales guy Tyler was great. He was very helpful. Nothing against him…read more Dealership was off, prices were high! Added a "C Bond" windshield protection for $999!! What a scam. Just painters tape to act like they did something and maybe some RainX sprayed on the windshield.

    Prior to this year, I would have given SM Toyota a five star review. When Melody was the Service…read moreManager, everything was fantastic. However, last year the service department lied multiple times. They lied about windshield wipers stating that I needed new ones after my son had just installed brand new ones. They lied about my brake pads stating I needed new ones: on one service inspection the pads are 4mm and the next they were 9mm. Additionally, they wanted to charge me to look at the situation with my brakes after they had already previously charged me and this is supposed to be part of the inspection when they rotate the tires. They used to provided delivery and pick up service and then suddenly told me they don't do that anymore. They also scratched the side of my car when they ran it through the car wash. And they tried to lie and deny it when they dented and scratched my son's truck when he took it in for service. They even went as far as showing us videos of a truck that was not his to try to prove they didn't do it. We ultimately proved they did and so they fixed it. And to make matters worse, when I brought these issues to the general manager, TJ Kendall, he just decided that they would not work on my vehicle ever again. REALLY! And if we want to go back to the beginning when I purchased my 2021 Highlander Platinum edition for about $50k, they messed up on the financing and wanted me to come back and give them a new check. And the finance guy argued with me about it repeatedly, even though I explained I wasn't even in the state. Nor had I actually taken possession of my car! Again, REALLY! And I'm the unreasonable one. I don't think so. I did contact Toyota Corporate and they started out saying they would take care of the situation and ended up stating that ultimately it was up to the dealership. I think Toyotas might be great cars, but the next time I purchase a new vehicle, it definitely WON'T be from San Marcos Toyota. And it doesn't matter if you're a repeat customer. We purchased 3 brand new vehicles from them in 3 years. Two of these vehicles were they high end Highlander Platinum edition for approximately $50k.

    Third Coast Auto Group - car_dealers - Updated June 2026

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