Cancel

Open app

Search

Steele Hyundai Kyle

2.4 (50 reviews)
Closed 8:30 am - 8:00 pm
Updated 1 week ago

Steele Hyundai Kyle Photos

You might also consider

Recommended Reviews - Steele Hyundai Kyle

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Example of junk fees in my bill at Steele Hyundai.

I would give them 5 stars for service when buying a car and usually 5 stars when you get repairs. But beware: Steele Auto group has decided to add junk fees to your repairs. They added a $3 "digital filing fee" (they used a computer?) and a 5% supplies fee (they forget to buy gloves?) and no one can explain what exactly these fees are for. None of these are quoted until you get your invoice for service and honestly the service techs looked embarrassed and deflated when questioned about them. The corporate values of Steele Auto Group are "doing the right thing with integrity". Frankly, I don't see how charging their customers for things that do not represent a benefit to the customer (junk fees) and making their frontline staff defend those junk fees shows integrity. It's just greed. I hope that corporate Steele Auto group will reflect on their values and put an end to these practices and become the industry leaders they claim to be in their corporate mission statement.

I bought a used car from here and Faith helped me out. She was super considerate and one of the nicest car salespeople I have ever had! Definitely recommend having her to help pick your vehicle.

Amazing company and all around great experience. Thank you James for the professionalism

Palisade purchased with a happy experience from Southpoint Hyundai.

See all

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 1
Photo of Ivan F.
691
4
0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 months ago

Helpful 1
Thanks 1
Love this 1
Oh no 1

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 1
Thanks 1
Love this 1
Oh no 0

9 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Steve E.
7
180
22

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 2
Love this 0
Oh no 1
Photo of Emma H.
113
4
0

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Kathy R.
825
45
52

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 1
Photo of Here I.
1
43
41

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of M V.
64
26
5

4 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of H M.
0
45
1

3 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

3 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Ted K.
1
38
2

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

We had a great experience with Thomas! Thank you for all your help and making everything easy!

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 2
Photo of Tim G.
1
18
1

4 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 1

4 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

Page 1 of 2

Ask the Community - Steele Hyundai Kyle

Review Highlights - Steele Hyundai Kyle

Thank you a million times for restoring my faith in the car buying process and customer service!!!

Mentioned in 2 reviews

Read more highlights

You might also consider

Chuck Nash Chevrolet Buick GMC - Call me if you have questions

Chuck Nash Chevrolet Buick GMC

(211 reviews)

Frank D was amazing! Took the time to get us into the right vehicle for our situation. Frank made…read morethe process easy and fast compared to our previous experiences with other dealers. We have kids turning 16 in the coming years and will definitely come back to Frank for their vehicles. Thank you, Frank, you're the man!

About a month ago, I purchased a used Toyota from Chuck Nash. I knew what I wanted when I walked…read morein. I knew how much I wanted to pay, how much the car was actually worth, etc. I was pre-approved with a check in hand. Adan was my sales consultant. He was fine. But when it came to negotiating...he laughed at me. I told him my out the door price and he scoffed and laughed at me. I get it. Sales tactics, make it seem like the price I'm asking for is outrageous and I don't know what I'm doing. You're looking to make a commission and you have to work your hardest to get the best price for the business. It may work on others, especially women, but not me. It just pisses me off and I definitely wasn't budging then. He was training that day too...so I get it. You don't want to look bad in front of your trainee. When I got the price I wanted, he defeatedly dropped the paperwork on the table and laughed. Then had the audacity to ask me to write him a review. My finance guy, I'm sorry I can't remember his name was wonderful. He was playing respectful music (unlike another finance guy playing rap LOUDLY for all to hear) and had a desk with little trinkets from other countries he's visited. He didn't push me to purchase additional stuff. He asked and when I declined, he said yes ma'am. I know that probably goes against sales tactics, but it was respectful. The only reason I would come back, is for him. Additionally, quit telling people your registration will be ready in a week...Adan. I called today, a month later, and the receptionist said that a week NEVER happens and she has no idea why the sales guys tell people that. Be honest. I already bought the car...you don't need to continue telling me stuff that isn't true. When we came to pick up the car, Adan wouldn't even look at my boyfriend and say hello. He said congratulations defeatedly handed me the keys and basically walked away. I'm sorry I didn't give you the commission you wanted, but attitude is everything. Don't be a sore loser. Looking at the size of your ceilings and Christmas tree (he showed me on his phone at his house) you're not hurting for cash bro. Smile, be genuine, and have a good time. Thanks for the Christmas brownies though.

Austin Body Works Kyle - Nov Repair - see reflection

Austin Body Works Kyle

(16 reviews)

I had an excellent experience working with this autobody shop. Ryan and Carrie were amazing to work…read morewith--so responsive, helpful, and easy to communicate with throughout the entire process. They worked seamlessly with my insurance, kept everything timely, and made the whole experience incredibly smooth. My car honestly came back looking better than it did before the crash, which exceeded my expectations. Overall, a super pleasant experience from start to finish. I highly recommend them if you're looking for quality work and great customer service.

A+++ Service at Austin Body Works in Kyle!…read moreI brought my Lexus in after it was hit by a deer, and from the very first phone call, Carey and Ryan were incredibly kind, professional, and helpful. They kept me updated throughout the entire repair process with regular email updates (which | really appreciated), and everything ran like clockwork. Not only are they super organized, but they also got my car back to me in record time- and the body work is flawless. My Lexus looks brand new again. It's rare to find a business that runs this smoothly and treats their customers so well. Carey and Ryan truly set the bar high, and it was honestly refreshing to experience such great service from start to finish. I highly recommend Austin Body Works to anyone needing quality repairs and outstanding customer care. They're a shining example of how every business should be run.

Griffith Ford - This is the Cody who told me I made everything up and refused to fix it

Griffith Ford

(207 reviews)

Eli is a really genuine sales man, and will work hard for you!!!…read more This is our 2nd Ford pickup from Griffith Ford, and the sales team was great to work with. It was a multi-day process this time due to some shopping we needed to do (used vehicle this time for my son, and budgets had to align), but the salesman kept us in the loop and eventually we decided the Ford F150 that Griffith had was the 1 we wanted...and we were able to come to mutual terms. I was surprised that the used vehicle market was so strong and no other dealership was willing to negotiate with us, but Griffith worked a deal and our sales man Eli made this a great experience. ***I have had some issues with the Service Dept in the past regarding timely repairs, so we found a more local company to work with for our normal service needs like oil changes and upkeep. I have used Griffith's service dept about 5 times for misc repairs, and 3 of the 5 times it was a good experience - its all about communication and some of the Service guys are better than others...just like in life!

When I was attempting to sell my Ford Expedition, I had one of the most unprofessional dealership…read moreexperiences I've had in years. Someone from the dealership contacted me about purchasing my vehicle. I provided all the information about the car and was given a specific price they said they would pay as long as the vehicle was in the condition described. Based on that, we scheduled an appointment for Saturday at 4 PM. I made it very clear that I would be driving over an hour from Austin to San Marcos, and I specifically confirmed that this was essentially a done deal if the vehicle checked out. I was told yes. Because I was told they would be taking the car that day, my husband even drove down in a separate vehicle so I would have a ride back to Austin after completing the sale. After driving the hour down there, the usual dealership runaround immediately started. Instead of simply verifying the condition of the vehicle -- which is exactly what I was told the appointment was for -- they started asking questions like "Are you ready to make a deal today?" The deal had already been negotiated before I ever got in the car to drive there. They inspected the vehicle and confirmed it was exactly as described and that they would honor the agreed price. Then they informed me that at 4 PM on a Saturday their accounting department was gone, and the only way to complete the transaction was for me to leave my vehicle AND the signed title with them, and they would mail me a check in a few days. No reasonable person is going to leave their car and title with a dealership without payment. After wasting half my day, over 100 miles of driving, and having my husband drive down separately because we were told the deal would be completed that day, I understandably pointed out that this should have been communicated before asking someone to drive an hour for what was represented as a finalized deal. At that point the manager, CJ, handled the situation with complete unprofessionalism. Instead of acknowledging the dealership's mistake or attempting to resolve the situation, he became rude, dismissive, and abruptly said "Fine, I don't want your car," before walking away. That is not how a manager should treat someone who took time out of their day and came in ready to complete a deal that the dealership initiated and confirmed. If this is how CJ represents the dealership, ownership should seriously reconsider whether he should be managing customer interactions at all. A manager's job is to solve problems and treat people professionally -- not escalate a situation that his dealership created. This dealership wasted hours of our time and showed absolutely no concern about it. My advice: don't bother coming here to sell your vehicle. There are plenty of dealerships that will treat people professionally and actually honor the commitments they make. Ownership may want to look into how customers are being treated here, because experiences like this are exactly why so many people distrust car dealerships in the first place.

Steele Hyundai Kyle - car_dealers - Updated May 2026

Loading...
Loading...
Loading...