A+++ Service at Austin Body Works in Kyle! I brought my Lexus in after it was hit by a deer, and from the very first phone call, Carey and Ryan were incredibly kind, professional, and helpful. They kept me updated throughout the entire repair process with regular email updates (which | really appreciated), and everything ran like clockwork. Not only are they super organized, but they also got my car back to me in record time- and the body work is flawless. My Lexus looks brand new again. It's rare to find a business that runs this smoothly and treats their customers so well. Carey and Ryan truly set the bar high, and it was honestly refreshing to experience such great service from start to finish. I highly recommend Austin Body Works to anyone needing quality repairs and outstanding customer care. They're a shining example of how every business should be run. read more

I had an excellent experience working with this autobody shop. Ryan and Carrie were amazing to work with--so responsive, helpful, and easy to communicate with throughout the entire process. They worked seamlessly with my insurance, kept everything timely, and made the whole experience incredibly smooth. My car honestly came back looking better than it did before the crash, which exceeded my expectations. Overall, a super pleasant experience from start to finish. I highly recommend them if you're looking for quality work and great customer service. read more

Nov 2023 Update: A car dealer in North Carolina subcontracted a detail job & damaged my clear coat. Austin Body Works repainted the entire top of my 2016 CT6. Take a look at the photos for how awesome it looks & see if you can make out the reflection of Austin Body Works on my hood. They are really awesome!!! July 2023: I'm a car guy, have a pristine 2000 Z28 & 2016 CT6, so when someone recently scored my bumper by a wide swing I wanted to have it repaired properly. Fortunately, ABW is there to help. My family has had excellent results from them for the work that has been done there & today's result is the same - excellence. You can see the work in the attached photo for the lower part of the bumper that was damaged & repaired. ABW is a family business, & special thanks to Carey & Ryan for their kindness & fairness to deliver great work at a fair price. Everyone should do business like they do. read more

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These guys are amazing! All the hail damage was perfectly repaired. Excellent communication. Our 5 year old used car looks better than the day we drove it off the lot. Interior detailing was outstanding. They even installed a set of mud guards I gave them free of charge. Did a great job working with our insurance company too. These guys know what service means. Highly recommend! read more

They are 5 stars in all phases of their operation. Everything was perfect and they are a pleasure to do business with. Due to their popularity, you might have to wait awhile for your repair appointment. read more

Loved our experience at Austin body works!! My friend and I were under pressure to get the car fixed asap as I was buying it from her before she moved states. They were as quick as possible considering everyone was in the shop for hail damage, communicative and so so caring. They were truly so understanding and empathetic for our situation. They did a great job fixing the hail damage and the car looks great. It was a bit out of the way for us in austin but I'd go back in a heart beat to go see Carrie!!!!! read more

Has anyone ever just shown up for you unexpectedly? It's rare but when it happens you know an Earth angel has crossed your path. Today, Carey and Kyle at Austin Bodyworks in Kyle were present for me in my time of need. Their compassion and kindness validated my instinct to contact this business as my first and only choice. I highly recommend Austin Bodyworks for their integrity and the quality of character demonstrated in their work product. Thank you, Kyle & Carey for choosing to make a difference!!! You have earned my loyalty as a customer!!! read more

Austin Body works was great. They were reliable in their estimate and estimating the time it would take, were very helpful and friendly, and very considerate of my allergies to strong fragrances. The work was great, and I would definitely use them again. Trustworthy. read more

Austin Body Works Kyle did an amazing job in more ways than one. My wife's car was damaged by the driver of a business in their lot. They promised to fix her car and later sent an estimator to our home to inspect. The business said they wanted to pay "a fair amount" but their estimate was less than we hoped. Carey of ABW Kyle spoke with the business, then also worked with their estimator to be sure we were made whole for the damage done, that we received new parts, and trim was removed for painting rather than painting around it to give us a cut-no-corners job. New paint, old paint, you can't tell the difference. Whatever was behind the deepest dent I'd ever seen on a car, as well as around it, was taken care of. It's a pleasure to deal with a company that cares for you and your problem, is thoughtful and thorough, and does more work for you than anyone could expect. The results: Thank you for a spectacular job. read more

I unfortunately got hit and had damage on my fender and front lights on my Soul Red CX-5. I first went to Austin Body Works in Austin but it is so popular that the earliest date they could get me in was 3 months out. They suggested I go to their Kyle location which had an earlier appointment date. From the beginning, Carey and Chris were so welcoming and Chris gave me so much guidance about the whole insurance and repair process because I had never done this before. Carey is soo sweet. She made me feel like a relative was taking care of me. They had my car out in less than 3 weeks which was great because I had heard about the supply chain issues and expected it to be in there for months. They also used OEM parts and you can't even tell anything happened to my car. Thanks Carey and Chris! read more

Austin Body Works Kyle - Damaged driver side lights and bumper - Body Shops Near Me - Kyle, Texas

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Heard of Austin body works from a long time friend that used to work for them back in the 80s. This was my first body repair due to an accidental door ding. He told me they just opened the new Kyle location a few weeks prior and I should talk to Carey. Carey was amazing! She worked with the insurance company and was very transparent about the process and answered all of my questions. I was a little nervous because my truck is my baby and I wanted it to look factory new again. After only 7 days I got my truck back and it was beautiful!! Great paint and clear coat. No orange peel effect what so ever! Blending the color on the door was amazing. They even washed and waxed it! I will recommend everyone to use this business going forward. Ryan even gave me a little Isuzu truck because I'm such an Isuzu guy! This is how customer service should be everywhere. You will not be disappointed! read more

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We chose Austin Body Works after talking with other area collision shops and finding them to be the easiest to communicate with. This turned out to be a prudent decision, as our repair took longer than predicted due to issues with the insurance (so shortstaffed it took 2 weeks to get an adjuster out) and supply issues with parts. Carey was incredibly persistent in continuing to move the needle and keeping us informed throughout. I'm certain it would have taken twice as long without her! The work itself looks great, and we are glad we went with them. read more

Great communication. Fair prices. Easy to work with. Yelp says I need to write more so I added this line. ;) read more

The entire team was amazing. The work was great, fast, and seamless. So grateful for Carey, Ryan, and the team. Wouldn't go anywhere else in the Austin area. Thank you for being so nice! read more

Beyond pleased with the work Austin Body Works did on my Subaru. It had suffered a collision in both the front and the back, and it involved two different insurance companies. They made my Subaru look as good as new, and they did an incredible job interfacing with the insurance companies. Their communication was exceptional--they kept me in the loop throughout the process. I live in Austin, but they are worth the drive for the impeccable service. Highly recommend!! read more

Usually when you need to visit a body shop it is not by choice. It is a stressful situation and if you are lucky like I was, it was my first time dealing with getting my car fixed after a collision. Austin Body Works in Kyle is the place to go. I can't say enough about the amazing customer service, communication and patience to help me deal with the insurance company and walk me though every question I had. My Escalade had custom blacked out after market wrap on all of the trim and custom wheels that were damaged. When I picked my SUV up it looked better then the day I bought it, they even gave me an estimate and I paid out of pocket to fix some hail damage from before I bought it. My Escalade was done so fast even with all of the custom work and at a price that was more then fair. They worked with the car rental agency to have my car returned so all I had to do was pick mine up and go. Thank you Austin Body Works for turning what was such a negative experience into a positive one. I don't want to say I look forward to working with them again but if the situation arises they will be my first call! read more