I contacted several body shops and got quotes. JB shop was the ONLY one that didn't jack up the…read moreprice when I came in with my car. He was honest and did a fantastic job. Highly recommend!

Julio is without a doubt the best body tech I've ever worked with. I was in a difficult situation…read moreinvolving a vehicle that wasn't mine, and he handled everything with professionalism, patience, and respect for both parties involved. He took the time to explain the entire process, answer questions, and make sure that we were both comfortable every step of the way. His pricing was fair and transparent, the work was completed in a timely manner, and the results exceeded my expectations. I have nothing but praise. I will continue bringing any future vehicle work and questions to his shop, and I highly recommend Julio and his team to anyone looking for honest and high-quality service.

Can't find location? There's not an address anymore…read more The entire location seems to be wiped out by current highway expansion. The business phones recorder in order to leave a message is full, so you can't leave a message.

A coyote jumped in front of my car on South Mopac and resulted in almost $3,800 to the front end of…read moremy car. My insurance company wanted me to go to their "preferred" body shop but after looking at their reviews, I decided to do my own search for customer feedback on south Austin body shops and came across City Collision. I'm glad I did! I found City Collision and took my car over to see Travis. He even found additional work that needed to be done that my insurance company's inspector had missed. He contacted the appraiser and got the additional repairs authorized and was very quick in making the needed repairs. When I first arrived, I saw that this shop didn't have a bunch of employees so I thought that it might take a while to get my car back. I was a bit concerned because I didn't have rental reimbursement on my insurance policy so I was paying out of pocket for my rental. I told Travis about this and he assured me that he would get my car finished as soon as possible. He didn't disappoint! It was completely done in only 3 days (not counting the delay from my insurance company about authorizing the additional repairs which was out of his control). The front end of my car looks better than before I hit the coyote! It looks like it's brand new right off of the showroom floor! Awesome work! I highly recommend taking your vehicle to see Travis at City Collision if you're in need some repairs either minor or major.

Someone hit my parked car and I went to Autocraft to get a quote. The manager was super helpful and…read moreprovided cost effective options since I was paying out of pocket. The staff was super helpful and the technicians did a stellar job. I would recommend this shop!!! Thank you

This is a lengthy review, so buckle up (ha...ha)…read more I initially sought out Autocraft because I needed to get some rear-end damage repaired on my Tesla (i.e. trunk replacement). They were booked out pretty far, but long story short, they ended up being able to move up my appointment (drop off) date a bit earlier than initially anticipated, which was great. The downside of this was that I was spending some time in San Angelo, TX (which was a couple hours' drive from this location, so that was kind of a pain. However, I got scheduled, and dropped the car off with Autocraft, and they hooked me up with a shuttle over to the Enterprise to pick up my rental. Cool. Everything is going smoothly so far. A note about the drop-off: Christian was the one doing the intake for the car, and he marked all the areas that they intended to remove/replace with a black grease pencil (which I have photos of, and will be attached to this review). Moving on... Over the next few weeks, there were some dealings back and forth between myself, Autocraft, and my insurance company, which was mostly just trying to get everything settled between the estimate, accepting the estimate, and getting the monies where it needed to be. BREAK--- Goodness, it's been 3 years and I completely forgot that I never finished this review... Hopefully I can pick up where I left off, if not, I'll sum it up. The general overview is: Autocraft overcharged my insurance (not my business, I guess), then did generally kind of sloppy work (which took forever), then tried to trick me with incorrect tint (first of all, they actually didn't even re-tint my small back windows after replacing them, and didn't tell me even though they knew I would have to make a two hour drive down there - trying to pull a fast one, so I had to fuss about that and make them get those windows re-tinted, which resulted in further delays and a total waste of time by me even having to make the drive there and back for nothing. Then, then ended up charging my insurance the $1k deductible AND ALSO taking payment from me, so in essence, collecting an EXTRA $1k, until I happened to catch on and had to fuss about that issue to be corrected as well. Then they played around and acted like they didn't have a way to return the funds (after taking their time trying to "figure out" what the discrepancy was), to finally cut me a check. On top of all of this, when I FINALLY went to pick up the car when it was allegedly ACTUALLY ready this time, the tint was still not correct (I had ceramic UV tint, they just got the same tint rating, but the cheap regular tint), there were some chips on my back glass (they acted like they had no idea what this was from - of course blaming it on the fact that they were already there before they started the work), the truck had a bit of misalignment - although it worked fine, it was a little off (and still is to this day). THEN, the finale, to add insult on top of all of the rest of the ~4-6 weeks that this took, when I picked the car up, by the time I got there (remember, two hour drive), it was late in the evening, and they were closing... They managed to poke a hole in my driver's side seat (I know EXACTLY what this was from - Christian specifically, but probably more of their staff, walk around with grease pencils in their back pockets, tip UP), and when I pointed this out, Christian blamed it on my husband (who got in the car for 30 seconds to move it and was wearing SOFT sweatpants with NO pockets on the back or any type of grommet or anything else. So that turned into another argument, and they finally agreed to replace the seat (still issues with this to this day as well), which resulted in... you guessed it... ANOTHER WASTED TRIP. I finally got my car back and just took it and left it alone because I was SO TIRED of dealing with these people and their shenanigans, it was RIDICULOUS! DO. NOT. RECOMMEND!!!!! I cannot express this enough!!!!! DO NOT TAKE YOUR CAR HERE FOR REPAIRS! If I could give ZERO stars, I WOULD!

I came in to get my AC looked at because it was blowing hot air. They said it would maybe take 3…read moredays to look at it, but they ended up getting it done within the day! I was so excited, plus other shops quoted me $500-$700 to fix my AC but they were way better priced and only cost me $314. And when I tell you my AC is blowing colder than it was before it even broke, I legit got cold. The quality is 10x better! They even replaced my key fob battery that was dead, super great people and so so sweet. I will be returning again, I even already referred my neighbor to them for their truck!

We have been using ME Automotive Repair for years. They are honest, kind, and efficient. We have…read morenot been disappointed yet. If you are looking for a trustworthy mechanic, give them a try. Inspections, oil changes, a/c repair, alignments, whatever you need checked out on your vehicle. Give them a call.

I would highly recommend Local Automotive. I was looking for someone reliable besides the dealer…read moreto service my Genesis G90 Ultimate and I found the place. I was in need of the 100K mile transmission fluid flush and fluid change. They were very responsive to my initial request for a quote. The staff was friendly and kept me well informed. They provided the service quickly and the price was very reasonable. I will definitely be back for all my future automotive needs.

Great honest place! I have been using Local Automotive for all my 4 cars and always get friendly…read moreand honest service. Last week my Crosstrek had a shock that was leaking. They could have told me that they could replace the shock but, they were awesome and noticed that my mileage was low so they suggested to check with the dealership and see if it was under warranty. I did take it to my dealership this week, and it was under warranty so the invoice was $0.

I recently had to have work done on my car through my insurance, and Capital City was excellent…read more They had to wait on some parts longer than expected due to my insurance carrier, but that was out of their control. My tires needed replacing, so they reached out to me personally to ensure I was given the equivalent quality as a replacement. They were always very kind to deal with on the phone as well. Great service and great quality!!

Two words: UNPROFESSIONAL and DECEITFUL…read more I truly don't know where to begin. I despise writing a poor review for a locally-owned business, but after months of being led-on and ignored, I am writing this in hopes of saving someone else's precious time. My husband was in a car wreck in October 2025. The person who rear-ended him has terrible insurance, so we decided to file a claim through our insurance, Allstate. Capital City Collision provided us a quote that our insurance did not agree with. An Allstate negotiator went back and forth with the shop. Part of the issue was my husband's truck had after-market parts that were damaged. Our Allstate negotiator, Elizabeth, called us to confirm that she was able to get funds approved by her manager and they reached an agreement on pricing with the shop. A check for $2,207.66 was sent to the shop to start ordering parts. According to Allstate, the shop cashed the check on January 20th. It is now March 19th and the shop still has yet to reach out. I have tried calling the shop multiple times in the last two months. Each time I call, they answer and hang-up immediately. I tried giving them the benefit of the doubt, thinking maybe they are busy. I tried calling the shop today, and again, same situation: answer, then hang up. I thought to myself, "hmm... maybe they really are ignoring our calls?" So I waited 15 minutes and called back with a blocked number. What do you know... Catherine decided to pick up and answer this time! She kept me on hold for 9 minutes before taking me off hold and hanging up on me immediately. I called back, and a man answered. He transferred me up to Catherine, who kept me on hold for 4 minutes this time and hung up immediately. While I was on hold the second time, I received a text message saying they wouldn't do business with us. They ignored my text, asking when they planned on returning the check they cashed for $2,207.66. My husband and I have been trying to get his truck fixed since October 2025. It is now March 2026. I understand that our insurance was being difficult to work with... we were annoyed by Allstate, too! That being said, Capital City Collision could have rejected our business months ago, instead of stringing us along. Rather than sending this text message 5 months ago when this all started, they chose to dodge our calls and waste our time. Unprofessional does not even begin to describe their behavior. They were avoidant, deceptive, thieving, and rude.

Highly recommend!! Super responsive, customer service is on point, pricing is extremely fair, and…read morethey're the most honest mechanics I've ever come by. Will be coming back for any and all auto services in the future!

I used Morgan's automotive again. I would give them 6 stars if I could. I have found a mechanic…read morethat I can trust. They are very thorough, quick, and do a great job explaining every step.

I called, booked, and had my windshield replaced at my house in less than a week. It could not have…read morebeen easier! The technicians got my windshield installed in less than two hours, and made sure I checked it out before they left. They also hauled off the old windshield which was just part of the service. I had a few questions before the actual appointment and everyone was super kind, professional and helpful. It's been several months, and the windshield is holding up great too! Edit: the price was closer to $700, and at least $500 less than my dealership. While they used an after market windshield, I don't care for the savings.

Great service. Our old F-150 needed a new windshield. The "brothers" responded same day with a new…read morewindshield installed under $300. Very quick and professional, they also installed 2 new hood hydraulic struts for me at no charge. Better than Safelite for sure and LOCAL!!