UPDATE: I was almost over charged yesterday and was today as the screen was never turned around for me to sign. Not sure what really happened here. Everything was going great and then one day I went in and ordered a bagel with cream cheese. There were 3 people standing in the prep area and I was told not cooked food as the cook wasn't there. I would have thought someone could have sliced a bagel, put it in the toaster, spread some cream cheese. It was earlier in the am, so there was no wait behind me and the shop was pretty empty. Since then toasted sees to mean burnt and I was almost overcharged and the cashier was sure the total was right and actually she added an egg onto the order. read more

Coffee was great, but the Boston crime pie was underwhelming. Seemed under baked. The wait was too long, even though it was not busy. Over all a good experience, but poor customer service. read more

Always packed on the weekends, line moves long, zucchini bread is delish, and coffee/espresso options on point. Would come here over Starbucks or Peet's any day. (Have not tried their food past pastry selection) read more

Best Hazelnut Latte in Boston, this little coffee house in the North End has some surprises. Check out the marionette in the back.

AMAZING!!!!!!!! The prosciutto sandwich is a 10/10 alongside their vanilla-ginger latte.

Amazing coffee and light fare. The Thinking Cup is a wonderful sanctuary from the hustle and bustle of the North End.

I cannot believe that this place is allowing indoor dining during covid! The tables inside were not socially distanced and I saw no one clean them in between customer uses while I was there. No social distancing or attempts to clean at all. Makes me wonder how they're still allowed to be open...... read more

The Thinking Cup's first location on Tremont did not win me over. It was filled with college kids, felt snooty, and had a layout I was not a big fan of. The Thinking Cup's new location on Hanover Street, conveniently near my office, has a different vibe to me and is heavenly. Guess what, everyone? It is a coffee shop and not an internet cafe so they need not provide you with wifi. Please sip your coffee, relax, have a conversation with a friend, watch the baristas craft lattes, read, whatever. Disconnect. It is a beautiful thing. This location reminds me of Europe and relaxes me to no end. The deep, dark decor is a pleasant throw back to yesteryear, as are the tables with old newspaper clippings. Staff are smart and willing to discuss the coffee, making it, and what a pourover is to those who inquire. The sandwiches are utterly delicious and although on the expensive side, they are competetive with other local shops and offer more bang for your buck (havarti on everything, please!). The smoking Jamaican is my favorite. The cafe also offers a number perfect looking pastries. I have tried a muffin and it was still moist and fresh, even later in the evening. Lattes are smooth, robust, and pack a punch. You will not feel overloaded with caffeine or flavor or underwhelmed. Everything is just right; handcrafted with skill and love. If you have the time, make the stop to The Thinking Cup and use the time to disconnect and enjoy. read more

Fell in the love with the cafe immediately when I first stepped foot inside. The ambience is quite special. But why not 5 stars you might ask? The hazelnut latte and Americano we ordered were average. Location is great if you don't have a car- otherwise expect to pay for parking within a lot or keep circling around until you find a spot. However the main reason is because of my incompetent cashier who made me wait and showed zero customer service. I picked up a coconut chocolate bar as a gift and was charged $3.50- not too shabby or so I thought. I walked away and came back to buy two more, but different flavors in the mini version. The cashier charged me the same price $3.50/each -- but wait how is the large and small the same price? She said no one has ever bought them and it was her first time ringing it up. She finally finds the correct price within the computer screen and realized she was initially supposed to charge $8 for the large chocolate bar (which couldn't have been bigger than 6 inches). She grabbed & reached inside my bag- took out my original large chocolate bar purchase to replace with one of the mini's & then asked if I still wanted to purchase the other two. As I am standing there watching her grab my bag without my permission I check the chocolate bon bons -- 5 boxes all expired by at least 2 weeks. Unacceptable....... It's a coffee shop- you don't carry that many additional products to be having expired goods by the cash register. It makes me question if the "daily baked goods" really are baked daily? Please check your items & train your cashiers. So much potential for this cafe, but you need to step up your game with all the other cafes located on the same street. read more

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Starbucks comes to the North End under a different name. Bitter coffee, yuppie athmosphere. This cafe does not belong in the North End, but on Newbury Street where all the snobs are. read more

The interior of Thinking Cup is really nice. They had great music playing, and it had a nice 'coffee shop' feel. It was very clean, and if they serve Stumptown coffee then I'm sure that is good ,too. I didn't have coffee when I went. So why 2 stars? I ordered a sandwich. Wow, big mistake. I got the BALT which was described as bacon, avocado, lettuce, tomato, aioli on sourdough bread. So, after paying $8.50, I am picturing a nice, hearty sandwich with some avocado slices and fresh tomato on some artisan bread, etc. What I got was a disaster. It was two pieces of over-toasted plain old white bread, not even sure it was sourdough, it was partially burnt. It was so crusty it was hard to eat...the sandwich was TINY, didn't come with ANYTHING, no chips or pickle. It had one measly tomato on it, one piece of lettuce, and GUACAMOLE, not AVOCADO, that is a huge difference. It was possibly one of the worst sandwiches I have ever had. I was actually shocked they would even try to serve that nonsense to someone who just paid $8.50 for lunch. My mistake for ordering lunch at a coffee place, but the managers should seriously look into how the sandwiches are being made and how BADLY they are ripping off their customers. In a neighborhood that is 'all about food', they should be embarrassed to serve that. read more

Best feeling is when you find that perfect cup of coffee made by the friendliest people close to where you work. Well i'm lucky enough to have found that. This place is so cozy and they play nice music to create a unique ambiance. The nicest people work there.....great service. Apart from the great coffee they have a great selection of daily soups and their risotto salad is really good. I sometimes have lunch there as well. Plus they have some great desserts, try the cheesecake and the cupcakes. read more

Beautiful little shop! Smells really good when you walk in. So many pretty pastries. The atmosphere is really nice and mellow and there is always good music playing. The newspaper tables are really cool, too. And interesting to read.. I didn't know so many people wanted to buy Albert Einsteins brain. As far as food/drinks- I love the breakfast quiche. I always get the one with bacon. So light and fluffy! The arugula salad on the side complements it perfectly. My favorite drink is the hazelnut latte.. Apparently it's made with real hazelnut paste that they make in-store. And you can tell. So tasty. Always the prettiest latte art, I feel like I'm getting a gift every time. Friendly staff. Very welcoming and personable. Nice looking too, which never hurts. My favorite boston coffee shop for sure! read more

This coffee shop is literally the BEST in Boston! I can't express that enough. The coffee never let's me down and the staff is always so friendly every time I come in! The baristas always seem to be on point and they know what they are doing. I've been to many cafés in the Boston area and nothing compares to thinking cup. When friends come into Boston.. This is literally the first place I take them. The food is to die for.. And it is the perfect place for a pick me up! From the pastries, food, atmosphere, And most importantly the coffee... I love it all. :) make sure you check this place out!! read more

Slow to make a very expensive small sandwich. No manager on duty and unapologetic staff member. I'm not impressed. read more

Thinking Cup - Slow to make a $9 tiny sandwich. - Coffee & Tea Near Me - Boston, Massachusetts

My friend and I decided to grab drinks to accompany the lobster tail we had gotten in Mike's Pastry, so we stumbled into the Thinking Cup. It was absolutely beautiful! The cafe is nice and spacious with comfy seating and a nice, cozy atmosphere. I had a latte, and my friend had a pot of jasmine tea. I don't consider myself much of a coffee connoisseur, but my latte was fine, and service was quick. I would happily come back for a pastry and drink just to enjoy the space. read more

*This review is purely based on the customer service* Two of my friends and I came in here for drinks and a place to hang out after getting cannolis. We put our stuff down, got some water, went to the bathroom, etc. to "settle in" and get comfortable. It was only a few minutes of getting in that we were approached by one of the workers who pointed at our cannolis and asked "hey....where are those from? Mikes...?" Almost in a judgmental way like it wasn't ok...and apparently it wasn't. My friend answered that they were from Modern Pastry across the street and he proceeded to say "you can't eat those here." It was a very uncomfortable situation because we weren't really sure if the problem was the food or because we didn't order anything. But like.....we literally just got there, and we were ABOUT to get drinks. If anything, I'll continue to go to the Tremont street location. #ExclusivelyTremont My view of this place has now gone sour which is really too bad. I flew in to Boston from California to visit old friends from college and this was a spot we would come to chill. I looked upon this place fondly but now everything has changed. My feelings are hurt and won't ever come back. read more

Needed to update my review with the thinking cup. I come here often, but lately their service has been terrible. I order coffee - and TWICE now they have over charged me (for a latte). The first time I was fine with it, I really didn't have time to deal with it. But when they do it two times, something needs to be said. It was such a long process to refund my money. I ordered two large iced coffees, not only did she overcharge me and took extra time out of my day to refund me, she gave me two small iced coffees!!! Its an annoying process to deal with in the morning. Get it together thinking cup!!! For this reason, they have lost stars. read more

I love this coffee shop. Great food, great coffee, and enough space to sit without feeling like you're joining another tables conversation. The only issue is the lack of wifi- coffee shops and studying go hand in hand, and when I need to access the Internet, I have to go to the other coffee shop around the block. Wanted to give a shout out to the employees at thinking cup. They are kind, professional, and very good a their jobs. In particular, the two brothers (one is named Manasseh, the other one I can't remember) are wonderful! I will continue to bring out of town guests to this great spot. Please get wifi? I don't want to go to the other shop. I like yours. read more

Come marvel at americas only coffee shop without wifi. Enjoy a stale bagel with cold eggs. Or just sit around as tourist interrupt your studies. read more

I came to Thinking Cup after dining in North End, and I am not disappointed at all. I got a fruit tart and it is delicious. You can tell they use fresh berries. I also ordered a Cortado. Again I have to say Thinking Cup has one of the best Cortados in town, for sure in the north end. The barista even start chatting to me about coffee and processes and things like that. Overall I highly recommend this place for dessert or coffee especially after your lovely dinner nearby. read more

Large, clean cafe and coffee shop with hearty sandwiches. The chai latte was ok but not the best ever. I think the focus is more on coffee. All in all, this is a decent spot to chill on a laptop or meet up with your OKC crush without the need to extend your pinky or grow a hipster 'stache. read more

Good Thinking Cup location. More relaxed atmosphere compared to the bustle of the Tremont St and Back Bay locations. They really do make an outstanding latte. Food options are good in a pinch. read more

They do coffee really well here. Their lattes are extremely well balanced. This is the first place I've had a mocha in Massachusetts where I didn't feel like I was going to get diabetes from it. I would definitely recommend this place to anyone in the Boston area. A huge plus is that they serve Stumptown which is some of the best coffee I've come across. read more

What is there to say other than this is easily the best coffee available in the North End/downtown area? Thinking Cup sets the bar for a true cappucino (ironic, as the North End previously had nothing even comparable, despite its Italian roots). Excellent sandwiches, horribly addictive almond croissants, and good music make this a fantastic place to hang out, do work, or grab a quick bite. read more

The Thinking Cup has the most amazing coffee delivered by the most amazing baristas! Betya, a very friendly and knowledgeable barista made me my first "cortada" a perfectly balanced coffee that has equal portions of steamed milk and coffee. That is my drink now. The food, service, and decor are all wonderful. The sandwiches, oatmeal and waffles are also outstanding. I visit all the time; and recommend this coffee shop to all of my friends. read more

The Thinking Cup boasts great coffee and great service. The people are friendly, and the quality is always up to par and consistent. If you want a great cup of coffee or a great pastry, the Thinking Cup is the place to go. They don't have Internet, which seems like a big deal for a lot of people, but the structure of the cafe is one that promotes person-to-person conversation rather than Internet use. Overall, would definitely come back for the coffee and the people. read more

visited here the other day while staying in the north end, and I really liked it. he coffee was good, and the sandwich I had was really tasty. went back up for a macron, also very tasty. a lot of seating, and the decoration inside was also nice. also the bathroom was the coolest non graffiti bathroom. this location also has a thing for old phones and that sort of stuff on the walls. read more

I always think about this place. My thoughts wander to hot steamy cups of tea and good conversation. At this location, you can always get a seat. The one on Tremont street is standing rom only pretty much. We can never get a seat there. However, the one on Tremont street SELLS TEA in bulk, this location doesn't. WHY? That makes me confused. So, I pondered that over a cuppa tea and a fruit tart and said Who cares, the other one is just a few T stops away...SOO go to either cup cause no matter what, you will get a good cup..... read more

We were quite surprised by the lack of choice for breakfast in Boston, this came highly recommended but it's nothing special. Definitely decent but seems to be an institution which is quite surprising. read more

The only thing I go to a coffee shop for is to enjoy a great cup of coffee in a good atmosphere and get some work done. Unfortunately there is NO FREE WIFI at this Thinking Cup. But the Coffee is great. I was told the no wifi policy it was because of the neighborhood and the atmosphere, but I live in the North End and I am not sure what that means. Anyway I won't be going back unless they get wifi. The 2 stars are mainly because of the wifi aspect. read more

I met my best friends here and was exposed to the best coffee of my life here, and I am well travelled. This is a world gem.

Good place for coffee, very similar to the one at boston commons, but not nearly as crowded. Who studies at the north end tho? Table next to the street is nice for people watching. Love watching people desperately searching for a place to eat on Friday night, no table for you!!!! read more

Cute spot, but Wi-Fi down, and iced chai latte was only fair. Great hot chocolate and eclair for the husband, so he was happy.

Pros: good spot to work, healthy food options, and coffee; clean bathrooms; good atmosphere; good lighting in spots; good space; it's not a DD or S. Bucks Cons: NO WIRELESS INTERNET; $$$$ for what you get (ex. Hazelnut latte $4 is smaller than a Starbucks grande, they are a bakery and don't serve any bread with their $6 soup); radio is played really loud (so bring headphones if you need to work); prices are not posted well & staff had to check for price on the register= inefficient; a chain-like feel to it that competes with Italian vibe of the neighborhood (esp on Hanover Street) - what makes this location unique to the North End? answer: nothing (the closest one is on Tremont in the Theater District and is not dissimilar to this location). Stars: (-2) for prices & quantity of food per dollar, would rather see a unique shop on Hanover read more

The Hazelnut Latte is amazing, also I enjoyed a lot their Carrot Cake too.

Great coffee and plenty of food to choose from. Plenty of seating whether you're solo or with friends. I tried the banana bread and it was perfect. Highly recommended. read more

Thinking Cup - The banana bread is amazing - Coffee & Tea Near Me - Boston, Massachusetts

Really cute coffee shop in Little Italy. I ordered a macchiato and it was really good. I appreciate coffee shops that use good quality coffee beans. read more

I had the hazelnut latte, french brioche, hazelnut and stracciatella gelato. I do not recommend the brioche, it was really dry and somewhat hard. The hazelnut latte was a bit funky, there were bits of stuff in it, I wasn't sure what it was. The gelato was okay, not the best I've had but not terrible either. read more

It was my first time here so I asked one of the employees to pick out four of their favorite flavors for the French macarons. She picked salted caramel, coconut, pistachio and hazelnut. The service was great and I found out that the Pistachio macaron is my favorite flavor!!! My boyfriend ordered the coffee and it tasted pretty good, not great, but we don't usually drink coffee so I wouldn't complain. Overall, I would definitely come back for some more coffee and definitely sweets! read more