Actually after having a hard time finding anyone to sew a simple sweat band of leather inside a felt hat, this place did it but not real well. But it was done. Month or three later I decided to get another poor messed up hat that was very classic and upscale when new. Just a wash in Woolite and the thing looked alright. Even the ribbon was alright and the man at the counter was upbeat and positive about the ability to install the sweat. I got the hat at a estate sale for $20, the sweat on eBay for 20+ handling. To get it back with the sweat sewed in backwards, and the ribbon sewed back on crooked was a huge bummer. The $20 cash I paid him was just to get me out of the mall where the location really still is. I would not trust them with cleaning or tailoring anything after this second time. The other hat was sewed in crooked but the hat being a Resistol with a former vinyl band was not as nice as this one was. This Dobbs was a 50's era vintage. I read the sweats are normally sewed by hand or on a special machine. The machine is not cheap, thought Maybe they had one. Maybe one that adjusted. Not sure if it would be worth getting it fixed now. One star is hard to get but they would deserve it. Avoid. read more