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    Thermoworks

    2.8 (13 reviews)
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    Urgent Appliance Service & Repair - Custom wall oven and microwave oven.

    Urgent Appliance Service & Repair

    4.7(27 reviews)
    10.8 mi
    Locally owned & operated
    Certified professionals

    STOP !!! right here ! this is the BEST appliance service and repair. They service every brand name…read more I called other companies and they said they don't work on certain brands. my neighbor had an appliance problem and had called this company and they were able to fix her refrigerator. She gave me Urgent appliance repair number. I called them in the morning they came out in the afternoon and had it fixed and running within 24 hours. Troy is knowledgeable and explained what the problem was. Troy makes your appliance his priority. Troy gave us a senior discount. That was a wonderful surprise. Great value for the money. They will be my first call for our appliances . THANK YOU URGENT APPLIANCE!!!

    ***Update!*** I was still having issues with my dryer drying…read moreall the way, even though it heats up now. So I texted Troy back and he got me on his schedule ASAP. He came out and checked everything and figured out that my vent was clogged from the dryer to my outside. So he spent two hours cleaning it out. And we could not believe the amount of lint that came out of that tube! It's no wonder my dryer overheated the first time. Troy went above and beyond to make sure air was getting through. Cleaning from both inside the house and outside the house. He even pulled out a couple of birds and a birds nest that had gotten in there. I'm assuming that's where our problem started. The culprits of the initial clog! But after a couple different problems and problem solving, Troy got it done!! He needs a raise after this one! And a good shower!

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    Urgent Appliance Service & Repair - Give us a call!

    Give us a call!

    Urgent Appliance Service & Repair - Customer hood installation

    Customer hood installation

    Urgent Appliance Service & Repair

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    Mr. Appliance of Lehi

    Mr. Appliance of Lehi

    1.4(23 reviews)
    2.6 mi

    I called to have a technician come out and look at a dryer that wasn't working. A technician came…read moreout fairly quickly, which I appreciated, but the cost to fix the issue was $397. I quickly did an online search of the part that needed to be fixed and it ranged from $16-$50, depending on the site selling it. I realized there would be a labor fee involved as well but this quote seemed very high. I asked the technician why it was almost $400 to replace a part that was so cheap. He explained their labor fee of $250 but that still left a good almost $150 he was charging for the part that at tops should cost $50 (and probably a lot less for Mr. Appliance of Lehi). I told him I'd pay the service charge but was confident I could have another company do it for less. Immediately, I called 3 of their competitors in the area and asked what it would cost to replace the part. They all quoted $150-$175. All of them also asked me what error code I was getting on my dryer. When I told them, they were puzzled that the technician from Mr. Appliance had told me what the problem was because they disagreed just based on the error code. A technician from another company came out and looked at the part in question and stated that wasn't the reason the dryer wasn't working and stated the part was just fine. He did one minor thing on the dryer, which fixed the issue. I tried to resolve this with Mr. Appliance of Lehi because I shouldn't be charged for a misdiagnosis. If their original diagnosis was correct, why did 3 other companies question the diagnosis and then one technician actually stated it wasn't the issue once he'd seen the dryer himself. If the part needed to be replaced that Mr. Appliance said was the problem, it's also curious that the dryer now works. Mr. Appliance gave me a response from their owner, which was pretty dismissive. Not only will I never be a customer of theirs again, but do your homework when working with this company. If they charge almost $400 when several of their competitors would do the same repair for $150-$175, that gives you reason to think.

    Clint Merrill, the president of Mr appliance Lehi asked me to pay half in advance so he could order…read moreparts. That sounded fair and I signed his iPad for the charge. I cancelled the next day because I decided it was not the right thing to do. He charged me $400.... and wrote this email copied directly.... "If you didn't see that or take the time to read that statement, I don't know what to tell you other than it's clearly there and I can't force customers to read it even though it's there. I am just sticking to our policy which is clearly stated." I was not told of any policy. Don't use these people. If you do, apparently you better read all the fine print that he says was on his iPad he showed me for two seconds that looked like I was just signing for my card.

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    Mr. Appliance of Lehi
    Mr. Appliance of Lehi
    Mr. Appliance of Lehi

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    Thermoworks - appliances - Updated May 2026

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