the entire staff has helped me a lot during my days of physical therapy. they are all amazing!! I…read morewould recommend this place && their friendly environment to anyone, even if they're a stranger. 10/10 for physical improvement assisstance no matter how long or how short you need the help.

Brady, Karen, Tina and Asia are wonderful! They built a custom program to help alleviate my lower…read moreback pain. I haven't felt this good in 8 months! Very caring group of people. You will be well taken care of!

I have been coming here for Physical Therapy for 3+ weeks now. From the time I first called,…read moreBrittany, at the front desk, has been extremely helpful in scheduling and billing. I have been working with Danielle, one of the four Physical Therapist here. She is personable and knowledgeable of exercises that work for each injury. Exercises are also individualized. The PT assistants Melanie and Allison are also wonderful and assist with each exercise. The building is well-kept, the therapy spaces are clean, and they have privacy curtains and rooms. They also offer dry needling for pain if that works for you. I have made tremendous progress since my first visit. There is plenty of parking and easily accessible. If you are familiar with Target in The Grove, it is located in a smaller building in front of it. Although this is a chain, it doesn't feel like your typical chain office.

Lydia is a stellar therapist and has an excellent intuitive sense of how the body is put together…read more My doctors gave her their highest recommendation. Mine was a difficult to diagnose issue with several factors playing into my problem. She stays openminded about the diagnosis and carefully considers the possible ramifications of each new bit of medical evidence or my experience. She is also a pleasure to spend time with as the treatments go forward: very bright, funny, and cares about her profession very much. I cannot recommend her highly enough. All of the other staff are very pleasant to be with as well. They have been very accommodating as it relates to my constantly changing work and travel schedule.

I have used the Birmingham Pain Center for years. Dr Gibson and his staff are very professional and…read moreeasy to discuss your issues and give great recommendations. I have enjoyed working with Sarah Kathrine. As a senior citizen I think you could not find a better place to receive treatment.

Terry has been my PT for many years, starting at Lakeshore where he helped me get back on my feet…read moreafter an above knee amputation. He has since helped me recover from two rotator cuff surgeries and a meniscus repair. Currently, he is helping me avoid back surgery. Even though I have been treated by many PT's over the last 20 years, Terry is the one I will always return to. One of the many reasons I rely on Terry is that he stays with me while I'm doing prescribed exercises to ensure I'm doing them correctly. The majority of PT's I've been to, leave you on your own to do the exercises after they've done therapy. I have spent enough time in Terry's clinic to know that he is committed to the wellbeing of all his patients. I recommend Terry to anyone who is in need of PT and willing to do their part to get better.

Terry at Pivotal PT helped me immensely with my lower back issues. He was very thorough in…read moreevaluating the problem, then explaining the necessary exercises. He is patient and kind and I have full confidence in his knowledge and treatment. I will definitely go back for any physical therapy needs I may encounter in the future.

I have had surgery by Dr. Worthen and he is amazing. This group has been nothing but supportive and…read morekind. The people when you walk in to register welcome you with a big smile. Thank you for all you do.

Eli J. Hurowitz, MD - St. Vincent's Orthopedics 3.1…read more(72) Orthopedic surgeon in Birmingham, Alabama check Google reviews

I was a patient there for over 10 years. I'm sharing a message I composed for the office manager…read moreKristin regarding my care with this practice. The basics: I was told a PA was submitted on my behalf in Dec 2025. From experience, I know it takes them longer than most to do anything. They never got back to me so I reached out to them only to find out their PA person didn't do what he told me he was going to do, but they wouldn't just tell me he didn't do it, they skirted around the very direct question of did he submit it or did he not submit it. Since I'm here posting this, you already know he didn't. I would *truly* go elsewhere if you have any major health issues. There's just too much incompetence to risk it. I suffered heart failure for MONTHS before they caught it. Run. Kristin: It was a mistake asking Steve to call me. I recorded the phone call. Steve tells several versions of what happened on the call he made to me back in December because that's what happens when you are lying. When someone makes an irrefutable point, the lie has no choice but to evolve. Tell Steve if he's going to try and gaslight someone, he better make sure there isn't a recording. If you are a medical provider and you tell a patient you are doing something and you don't, then you shouldn't be a medical provider any longer. I'm going to research everything I can on the laws and ethics of what he's done and I'm going to file a complaint. You shouldn't be responsible for people's lives if you don't have the character or capability to hold such a responsibility. Follow-through is not optional in medical care. If you tell a patient you are doing something and you don't do it, there have to be reprecusions or you will continue to do it. I got the impression from some of the staff that Steve lacked the character and capability to do his job. I see why now. He's a liability. Had you just admitted that he NEVER submitted the RDI score like he told me he was going to do back in December, then I could have used the information and moved on. You decided to dance around my very pointed question and made it a whole lot worse. Lastly, if there are "documents" associated with the PA submission, then they are part of the file. Concealing or withholding them means it's an incomplete file that you are trying to pass off as complete. If I ask for that information and you don't provide it, you are withholding my file from me. No one's asking for or expecting a piece of paper with scribbled notes and doodles, supporting documentation is an entirely different animal and it's disengenuous to imply otherwise.

Been going here for a couple of years, at first it was a little rocky as we only were able to see…read morethe nurse practitioners. We were assigned Dr Hughes, who I believe I never saw her. After she left we were assigned Dr Gilstrap, then took about 6 months before I actually met her. With getting older you tend to need a little more attention, and with our new doctor you get the feeling she really is concerned with you overall health. Really after going here for 4 years the only complaint I really have is the re-authorization for 1 of my maintenance prescription. Will still continue to use this location for 2 reasons, it's close and the care we receive. .

Always receive excellent care! They are flexible as they understand how life can be, in addition to…read moreBirmingham traffic! There's always fresh flowers which is a nice touch! Dr. Vickers is kind and easy to talk to, Sarah is the best and so sweet!

I visit Valerie every two weeks at Back on Track for a therapeutic massage focusing on the muscle…read moreknots and trigger points in my back. Valerie helps me find relief that I never knew was possible. She uses deep tissue massage and neuromuscular trigger point therapy to focus on all my problem areas. One word of advice: Valerie is STRONG for her small size. If you are getting a deep tissue massage make sure you can handle it! It works for me, but may not for everyone. The prices are very decent to start with, but she gives you a discount if you schedule your next appointment in advance. Give her a call! You won't regret it!

Referred here by my doctor for physical therapy on my knee. Lauren was friendly, did a thorough…read moreevaluation and explained what probably was going on with my knee. As we went through each exercise she explained how it would help. Lauren felt that if I did the exercises at home routinely that my knee would get better. The front desk staff was friendly and helpful too. They ensured that I did not pay anything that I didn't need to and said they would bill me later if anything changed.

There is no other place that I would consider for physical therapy. Knowledgeable and well trained…read morestaff who truly cares about their clients. You are blessed to be able to experience this amazing facility.