I scheduled an appointment just to have them cancel on me that morning. They rescheduled me but apparently was never rescheduled on their end. So when I showed up for my appointment 15 minutes early (new Patient). I was told I wasn't on the schedule. So I was "squeezed" in. As I sat in the lobby for 30 plus minutes watching people come in and leave with no acknowledgement, I started to get upset. Finally after waiting 45 minutes, I was shown to a room. Here I waited for another 30 minutes to be seen. No luck. At 1 hour and 15 minutes of wait time, I left. The doctor called me later and left a voice mail stating that they had a good excuse for leaving me waiting, but he was sorry. He also stated that if I wanted to go back in, he would kindly take x-Rays of my back on them on then send me on my way to another chiropractor. While I can appreciate the attempt to make up for the awful service I received, I have issues understanding while they would not try to win back my business. To say that they would save me hundreds of dollars by taking X-Rays (when they were running a $27.00 special) and send me on my way. I can't say anything other than there are many other chiropractors in Birmingham to get this kind of service. read more