Saturday, 3/27/2021 - Went here for brunch. Upon arrival, plenty of parking. Once we walked inside, there's no hostess to seat us. There was a family of 3 ahead of us waiting. There was a gentleman waiting behind us to get seated as well. The workers were working away, sweeping, cleaning, delivering some foods to tables, while NONE of them acknowledge that they had customers waiting to be seated waiting by the entrance. Yes, they saw us. But no one came and seated us. Until the gentleman behind us said loudly to them, "are we supposed to seat ourselves or is someone going to seat us?"
Finally a lady came up and asked, "Are you all together?" We told her no and let her know all of us are our own party. Then she seated all of us. We were all standing by the entrance for a good 10 to 15 minutes.
Pros:
1) restaurant was clean
2) you see people working, cleaning, serving.
3) utensils, plates, cups were clean.
4) water tasted good. Like water. No metal tasting.
5) Foods were.... okay.. I guess.
6) they brought our water right away
7) women's bathroom clean. 2 stalls.
8) there's a young man, like to be a teen, trying hard to service. Nice guy. He did come check on our table once asking us if we needed anything. We did. Our food. By this time we already waited 30 to 40 minutes with no food.
Cons:
1) even tho the workers saw a line at the front entrance, no one bother to come seat us. We waited a pretty long time (10 - 15 minutes) to get seated.
2) took them a looooong time to bring us our food orders.
3) my partner ordered their crepe with strawberries and banana with a side of mix fruits. They messed up on his crepe. Brought it to our table, only to take it right back after realizing it was wrong. About 10 minutes later, they brought the fruit crepe back with no filling or whip cream. I guess not how we're used to having our crepes in CA. We had to ask for whip cream. This was a super plain crepe. Not very good. Never got the side of fruits with it either.
4) hash brown was soft. Wasn't fully cooked. No crisps on it.
5) Eggs Benedict wasn't very good. Sauce on the thin side.
6) my friend's fruit cup had mushy, moldy grapes. We toss those.
7) coffee was on the watery-er side.
8) my friend was charged for Apple Juice when none of us ordered apple juice. Good thing she checked her orders before paying. They asked us if any of us ordered apple juice and we told them no. After a quick observation of our drinks on our table, the waitress took off the apple juice charge
9) they didn't seem very organized. They seemed frazzled.
10) long waits, wrong orders, undercooked o food, extra charges for things we didn't order, etc
Conclusion:
As a first time customer, I was not impress. Nor was any of the other patrons waiting at the front entrance waiting to get seated. As I mentioned in my "Cons" review, the wait was long. Long wait to get seated. Long wait for them to take our orders. Long wait to get our foods. Our foods (different plates) were either over cooked or under cooked. Some fruits a little moldy. Charges on our tab that we didn't order. But we caught it before paying.
Although, our kids really liked their kids meal.
I wouldn't recommend this place. Disappointed really. But, maybe if you go, you'll have a better and different experience than I/we did. read more