I go to The Works Cafe in Guilderland, because it's closer to where I live, but since I was in the area this morning, I decided to get an early lunch at this one. My experience here was just as great as at my visits to the Guilderland one, and the fact that the place was almost full to capacity at a time after breakfast but before lunch tells me others feel the same. For this visit, I got what I guess is now my first-time go-to, the turkey, bacon, avocado, kale sandwich. It was well made, it came out fast, and all the ingredients were plentiful and fresh. The coffee station in the back is another big plus. My sister also frequents this site because of their extensive selection of gluten-free items on the menu. Service was at a high level too, the staff were all helpful and friendly. This might become a place where I regularly meet other local friends in the immediate area. read more

The Works Bakery Cafe - Turkey, bacon, avocado, kale, thick sandwich, fresh ingredients. - Cafes Near Me - Latham, New York

Cashier have no personality. And when I ordered a black coffee they forgot to tell me that it was self service which I learned after 15 mins of waiting for that and the meal. Service is slow and most employees seem depressed or unhappy. Won't be back. read more

This wrap was hefty! The flavors were great, I really enjoyed it. The Works is really cute inside. There are a ton of workers and they are all very friendly. The bread looked delicious! I wish I tried a coffee, they looked great as well. read more

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This seems like a well run cafe. It was clean, well staffed. Ordered online and ate inside the cafe. I had the southwest chicken burrito which was quite filling and flavorful. Would order that item again. read more

The Works Bakery Cafe - Southwest Chicken Burrito - Cafes Near Me - Latham, New York

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Terrific go-to spot for healthy delicious food. You can't go wrong any time of day. Just be aware that for dinner they do close at 7 pm. So far I've tried sandwiches, bagels and quinoa bowls. The Cajun-rubbed bacon tastes amazing on anything. Friendly, helpful staff. Took me a while to check it out but now I'll be in here often! read more

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The people were nice, but we waited a long time for our drinks. When we got our drinks they were luke warm and not much taste. Tasted like luke warm water. Food was just ok. Nothing to go back for. Pretty disappointing. I don't like over paying for drinks but I threw the drink out, left there and got a latte at Starbucks read more

Great Food, fast and good service. Great Ambience . I have been coming here few times now. Never disappoints. $7 for spinach egg and cheese on everything bagel. The bagel was very crisp and light and soft all at the same time. read more

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Awful. Ordered a the works scrambled egg and cheese sandwich. The bagel was stale, and the scrambled egg was from a carton and so salty I barely touched my sandwich and threw it out. Never again. read more

The Works Bakery Cafe - Cafes Near Me - Latham, New York

I have been to The Works twice now. The first time I got the banana nut overnight oats which were delicious! This past time I got a turkey sandwich on sourdough toast with lettuce and tomato as well as a cup of fruit and hot tea. The tea was self serve which was fine. The fruit was definitely fresh and yummy. The sandwich was ok. They were a little skimpy on the toppings so it was a thin sandwich, and it was 'toasted'? Even though I could not tell it was toasted much at all so it was a little frustrating. Overall it was tasty, just didn't really WOW me. read more

The Works Bakery Cafe - Turkey Sandwich - Cafes Near Me - Latham, New York

Since they have first opened, right up to the present day, they have never gotten 1 single order, correct. I have never witnessed a business hire the most inept staff, as this place. Today was the very last straw for me. How do you screw up a simple order of placing a bagel with nothing on it, in a bag you ask? Give them a try and find out. Stay in school kids! read more

I'm a bagel snob so I always have high expectations. This didn't meet them but still great option to have in the 518. The everything seasoning was mostly poppy and salt and there was barely any cream cheese on the bagel. It costed me $4.85. The bagels are also a little bigger than a mini bagel. So I'd give it a 6/10. I will be back to try other flavors for sure. The taste was not too bad, I just wish it was bigger and less salty. I only waited about 5 mins for My order and it was packed in there so not bad for peak breakfast hours on a Saturday. read more

The Works Bakery Cafe - Everything toasted with tofu veggie cc - Cafes Near Me - Latham, New York

Food is ok but the staff are always fighting, definitely not a sit down kind of place. If you order here just get ur stuff to go

Order their grilled cheese. Broke a tooth trying trying to bite through the tough crust.

Such an amazing place to stop in on a dreary morning. Everyone there is always in such a great mood even with a line to the door. I love watching them run around making sure everything goes smoothly as possible. The bagels are always fresh and fluffy, my favorite one is the blueberry bagel toasted with plain cream cheese is smells like dessert for breakfast read more

I'm torn with my review. I would give this a 3.5 but alas that's not a choice. First, the menu has lots of delicious sounding dishes, which is a huge plus. I ordered a Cape Cod chicken salad sandwich. The chunks of chicken were very large and kept falling out of the sandwich. I opened it up and tried to break the pieces up a bit so I could spread the filling around the bread better. My plastic fork actually broke in half trying to do this . I did manage to rearrange the filling and spread out more which helped it stay in the bread. The flavor of the chicken salad was good. I really liked the addition of sweet potatoes - and that was why I ordered it because I wanted to see what that would be like. The bread itself is tasty. But.... very hard to bite through the crust. My friend and I both ended up pulling the crust off our sandwiches so we could actually bite into them. She had a panini and same problem. Having to remove the crust to be able to actually bite into the sandwiches was annoying, and a waste. So that is my struggle. I liked the place, I liked the menu options, but i paid about $10 for a sandwich that was hard to eat. I don't think I'll order a sandwich again. Maybe I'll stick with a bagel next time. read more

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amazing staff! excellent food ! pleasant experience Everything was ready fast food was super fresh coffee was perfect Made my day ! read more

I love this place. The food is absolutely delicious. The staff that work there are pretty awesome kind and friendly. They take good care of everyone. Food is always nice and fresh friendly atmosphere. I would highly recommend them best bagels around.!!!! read more

Food is incredibly fresh. It is always ready on time, (usually before), & the staff is warm & welcoming!

Great, sustainably sourced food, that is always consistent no matter when I go in. The staff are very kind and knowledgable, and the cafe itself is very cute. read more

This place has the best mac and cheese and sandwiches for a cafe around here. Excellent service employees seem very happy too be there. Always a great place too stop and grab a bite. read more

If you're in the mood for a tasty lunch or breakfast then search no longer. The Works is the place. When I walked in I was struck by the clean and cheerful interior. The menu is posted and is clear and easy to read. Everything is laid out beautifully. The staff was incredibly friendly despite them being busy. The menu is vast and has something for everyone. There are vegetarian options as well as gluten free. I had the smoked salmon bowl and the flavors went together nicely. The standout would be the tomato pesto which was phenomenal! I honestly could have eaten an entire bowl of it. My very picky 12 year old devoured his bagel. It looked like buttery perfection. Based on his comments while eating it was a huge hit. These is a great small business that is so much better than some of the chain alternative. read more

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My friend and I stopped here on a whin. I said hey why not me try the new bagel place for lunch. It looked like another popular lunch spot that has salads, soups and sandwiches as we walked in. Prices are good. I ordered a chicken sandwich panini, called the super. The chicken was too thick, rather have it thin pieces to bite into and my friend had the sane sandwich and said the same. As you bit into it the sandwich fell apart. I ordered a jalapeño bagel to toast and eat at home, which I did and it was OK. It didn't have a New York City bagel feel, it was more like eating a big English muffin. Again my friend said she wasn't impressed with her bagel either. I would go back to try maybe a breakfast wrap, they seemed to look good or some soup. read more

The Works Bakery Cafe - Cafes Near Me - Latham, New York

I need to complain about my order. It's wrong. It's supposed to be on a multi-grain bagel, not sourdough bread. As it is clear on the order ticket, unfortunately, the order is incorrect. Sadly, this is the second time that this has happened. I enjoy your sandwiches but not when the order is incorrect. I'd like to continue ordering from your company but like in baseball, three strikes and you're out. I attempted to reach the company via their website but it bounced back. read more

People are present, kind and patient for this first time ordering lady. I took it to go because I have lots to do today. sunrise burritos YUM! And sunrise smoothie, stunning!! Music is on but not blasting, it lingers and even that is lovely. Place is clean and comfy...there's even a community board for local stuff. I wish this was on my way to work. Wish I took pictures but I needed to end this fast. Thank you for making my day brighter, cheers!! (They take all forms of payment, large parking lot, great spot if you want delicious healthy food) read more

Decent bagel and lunch place with fresh bread, sandwiches, salad. I got an everything bagel extra toasted with herb cream cheese. Pretty good! I'd come back for lunch sometime. Note - the outside is under construction but they are open. read more

The Works Bakery Cafe - Pretty good! - Cafes Near Me - Latham, New York

It was a place where I thought I would have a really delicious breakfast. It's a total PR exaggeration. We ordered the egg and cheese bagel sandwich and the roasted artichoke panini. We couldn't eat both. I think they just told the sandwiches "you have cheese" because there was absolutely no cheese in them. Instead of basil pesto, there was something green on the sandwich (no one should call it basil pesto) And egg... If I close my eyes and eat it and someone asks me what I ate, I would never say egg. Totally fake read more

The Works Bakery Cafe - Cafes Near Me - Latham, New York

The food is decent. They get 1 star for poor service to "others". We (others), have to wait until everyone else is served. And to make matters worst, they always have an excused as to why. Terrible service. If you are not a Palm colored person, don't wait your time and money. Go support your brethens. They didn't even put my food in a bag. read more

Service is great, bagels are fresh but the vegetable cream cheese is not a good choice...it's gritty and tastes like it's gone bad, sour, dry, like drywall paste. Staff indicates there are many other complaints, this is a new brand sent to the local stores from corporate offices. read more

I'm so glad this place is here!! So far I have enjoyed everything I've tried. This will be a very convenient place to stop for breakfast or lunch on work days! On our first trip we tried a few of their sandwiches hot and cold, soup and a maple walnut packaged brownie. All were good and made from quality ingredients. The chicken noodle soup was very mild with a thin broth but also filled with quality chicken, noodles and carrots. I much prefer that to something with fillers, msg and too much salt. All the sandwiches had fresh, crispy bread My Cape Cod Chicken was again not overly salty with subtle flavors and sweet potatoes. My son's panini had plenty of melty cheese and smoky bacon. The brownie while plastic wrapped still tasted fresh. The next time I went was in the morning so I could try the bagels. A big thumbs up for them!!! They have a nice crusty exterior and just enough chew. The flavor is just right. The dough is sweet enough to support the traditional cream cheese, lox and capers sandwich I ordered. It also has red onion and lettuce. The lox on the sandwich were generous and I could definitely taste the salmon flavor. I brought home 1/2 a dozen including salt, everything and sesame and some of their Vermont cream cheese too. I'm not the biggest cream cheese lover but I loved this cheese! I also had a yogurt parfait with granola, blueberries and raspberries. It was nice and creamy and not overly sweet. Most importantly I had coffee! I wasn't disappointed in the coffee. It's self serve so I mixed half house roast with dark roast. It had a deep caramel flavor. No sugar needed! So good to have another coffee place near work!!! I like the wood themed interior The service is friendly and efficient. They are not inexpensive but as LONG as the quality stays the same I will be regular. read more

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I'll be honest, I expected more expertise on coffee for a place that has Cafe in their name. Their coffee isn't freshly made, and they have very limited espresso or other coffee drinks (my wife ordered an Iced Latte and their employee made a comment about how she didn't even know what that was - luckily another employee was able to make it for her). I didn't enjoy the flavor of the house blend coffee from the pot they have set out to get your own. The bacon, egg, and cheese bagel was pretty good. I ordered the Western wrap. It's decent for a light breakfast. I will come back to try the smoothies and lunch paninis, which it seems like may be their primary fare. While it's not my favorite place, it certainly isn't a bad option if you need some light eats and are in the area. read more

The Works Bakery Cafe - Western wrap - Cafes Near Me - Latham, New York

I have come here a couple times (2 being b2b and the other being early 2023. My early 2023 visit was pretty good with my blended coffee being delicious. However, my last 2 visits (today and yesterday) left me wondering what happened. I ordered a mocha latte and it was extremely watery and tasted of nothing. Today, I ordered the Turkey and Avocado sandwich and it was not toasted and dripping with mayo. The bread crumbled as I was taking a bite. For nearly $11 for a sandwich I was wishful for some kind of side and a decent sandwich. Not sure what changed over the course of a year but in combination with the lack of personnel being helpful and subpar items I am not sure I would return. I will say that the ingredients on the sandwich were fresh but couldn't make up for the experience that was had. The bagels look and smell delicious so if you are visiting maybe stick with a bagel. read more

Food is good but almost 30 minute wait for 2 bagel sandwiches while we sit at a table and they plow through online orders seems a bit of a priority mishap. They couldn't bother with a plate even. read more

Quality is inconsistent. Picture says it all. This is their roasted vegetable soup. The super chicken panini was soggy and was missing the roasted peppers that was advertised. read more

The Works Bakery Cafe - Quality is inconsistent. Picture says it all. This is their roasted vegetable soup. - Cafes Near Me - Latham, New York

Very limited review. Got an iced coffee for me and a brownie and chocolate milk for my kid. (OK I ate most of the brownie). Brownie was not fresh baked, but decent. Kind of surprised that when I ordered the iced coffee, they handed me a cup of ice and I had to pour my own. My barista skills are lacking. Anywho, the outside seating area is great! read more

My scrambled egg, cheese, and bacon sandwich on an everything (the works) bagel was fresh, hot, and toasty warm. The house blend coffee was also very pleasing. Great service - very efficient and pleasant staff. I liked the local farms decorating theme - it added to the atmosphere. I remember walking to this store front property as a Siena College undergrad over 20 years ago when it was Bruegger's Bagels and found it inviting and convenient back then. I really like how the current ownership has given the cafe a farm to table update. I will be back read more

Wow wow wow From the moment you walk in your greeted with smiles and a burst of smells that make me hungrier! The food is excellent and the service is beyond amazing. Yeah they messed up a minor detail but with the volume of customers they had it was an easy mistake. Love love love this place. read more

The Works Bakery Cafe - The Works Cafe' @ home :) - Cafes Near Me - Latham, New York

From bagels to sandwiches to smoothies, I enjoy my selection every visit. The app makes it so easy to select a pick up time and order and pay via the app. It's always waiting for me when I get there and I sit at a table and enjoy. read more

If you love mayonnaise this is the place to go! I had a turkey, bacon, avocado sandwich, there was so much mayo it was coming out the sides of the bread. My granddaughter had a tuna melt, only one side was toasted. Not worth the money. read more

Very Happy with the establishment in Latham. Love their Sandwiches and Bagels. They also have a variety of Gluten Free Options. The Farmers Veggie and Cheese sandwich is "The Bomb of Deliciousness"!!! Perfect amount of Crunch from Fresh Vegetables and right amount of sweetness from the Honey Mustard Mayo!!! If there is 1 item that I would have to order again and again it would be this!!! read more

The Works Bakery Cafe - Farmers Veggie Sandwich - Cafes Near Me - Latham, New York

Every single time I order hot chocolate, they give me coffee. Then it becomes a big deal trying to swap them out. Ive ordered hot chocolate 3 times from them have gotten coffee every single time. Will never order from there again read more