I'd been looking for a new salon for several years to no avail, until a friend went to NV the 1st…read moretime and raved about it. I went and got bayalage and my 1st calligraphy cut with Alex and loved it! Alex really listened to the color I wanted (unlike previous hair stylists) and finally gave me the bayalage I'd been looking for for years! I'll also never cut a regular cut after a calligraphy again! My hair is very thick so calligraphy thins it out, keeps it soft, and finally gives my hair shape. I've seen Alex twice now for color and cut and will keep going back! She is fantastic. I'm also excited to try out getting my makeup done there next week as part of their Valentine's Day special. NV the Salon is so close to home (Medford), close to the city yet don't need to deal with the hassle of parking. It is an incredibly professional salon and I can tell that owner Erica puts a lot of hard work in and ensures to check in with everyone even if she isn't styling them. I highly highly recommend!!!

I've been going for a few years but they have really lost touch with how customers should be…read moretreated. Leaving hair color on way too long and leaving color around my face . Sorry not acceptable

This place is fantastic! Comfortable and beautifully decorated. Four of us went for a hairdo for a…read morewedding. Rhonda and Amy were fantastic! Did exactly what we wanted and made it a special day for us, including a bowl of lemon pound cake bites as we waited. We got an extra shot of hairspray before we walked out the door!

This review is for the massage only. I booked the hour Swedish with a scalp massage add-on with…read moreHeather. Oh my god, i'm so happy this place exists. It's such a mood - the calming area is so moody and mellow. It was $130 and it was absolutely worth it. I would recommend Heather - she is so fun and personable. We had so much in common that I was having a bit of a laugh even a few minutes into the massage. I am a light to medium pressure girly and she was super responsive and listened (winning). It definitely calmed me down a bit after a stressful week. Also, I need scalp massages added to all of my massages because what have I been missing out on!? Parking took me a second just because the small lot behind the salon was full, but it was also midday on a Saturday. I was able to get a street parking spot a few down from the door and it's 2-hr parking so that was perfect. I would say to make sure you have cash for gratuity as well as you can't add it to your card. I was told some people there do accept Venmo as well, but cash is your best bet. I will definitely book again because the entire rest of the day, I was relaxed. I also love this location because then I don't have to drive into the city at all on busy days!

Rude front desk. when I wrote a review about my experience on their website I got a call from the…read moreperson that was rude who continued to be rude to me telling me that she was not rude to me! what??! then they wrote a reply to my review telling me that my issue was that they couldn't accommodate my appointment because the person I wanted the appointment with was fully booked and busy. No, not the point. the point was the rudeness and condescending tone.

Be very cautious when getting bleach here. I trusted the process and ended up with severe damage --…read moremy entire right underside is visibly fried and missing. I'm not naming the stylist because she is genuinely kind and gives great haircuts. But she talks a lot during appointments and seems to lose track of time, and I believe that's exactly what happened here. There was no timer used, and my hair was washed out in sections, far too late. From the beginning, I made it very clear that avoiding damage was my top concern. I even said I'd rather tone darker and use less bleach if needed -- and that was totally ignored. After the rinse, I parted my hair for the cut and immediately noticed stringy, broken strands. I panicked and expressed my concern, but was told this was "normal," which I know from past experience it is absolutely not. I continued pointing out the damage, and rather than acknowledging it, the stylist became visibly annoyed and shifted the conversation to distract me. I was devastated -- and still am. I only received a 10% discount and a take-home treatment, which I honestly don't think will help at this point. I paid $278 and was in the salon from 12 to almost 5 p.m., which is excessive, especially considering my hair isn't even that dark anymore. It had grown out to medium brown with some coppery foils left -- this shouldn't have taken that long, and it definitely shouldn't have left me with missing hair.

Very good service. Michael is very skilled and is Very…read moreaccommodating on appointments and a very nice guy.

I have been coming to Michael's for the last 12 years. I have shopped around only when I can't get…read morean appointment, ASAP. This usually happens on a Monday when he is closed. I will never go anywhere else. Michael never fails to make my hair look amazing.

I had my first haircut here in March, and I'm ready to book cut #2! I received so many compliments…read moreon my hair afterward, which says a lot. Finding a new stylist can be difficult, especially when you have curly hair and need someone who really understands how to work with it. This was such a wonderful experience from start to finish. My curls looked and felt amazing, and I finally feel like I've found someone I can trust with my hair. I'm looking forward to my next appointment and highly recommend giving them a try

I've been to several salons for curly cuts, but I'm the most satisfied with Helaine Marie. The cut…read moreworks with my features, and grows out well. I would highly recommend her services.

The owners are very kind and I have never had a problem coming here for my hair, I highly recommend…read moreStudio 786!

Three words: Full body massage!…read more I lucked out at this place by buying a massage during their "living social" promotion for half priced massages. I saved it for my birthday week to make it really special. The salon is beautiful. An attractive brick building on the outside, then three floors of salon and spa to get you glowing from head to toe. The build out is very high end with new hardwoods, cool lighting and nice equipment. When I walked in all the people working there were super nice and even gave me a tour. Cassie was my massage therapist. The room we used was very tranquil. Soft music, flowing water, soft candle light and a warm massage table. No clutter and impeccably clean. Before we started she sat down with me to go over my questionnaire and see if I had any specific areas of concern, then asked about what kind of pressure I was looking for. The massage was wonderful. She spent time getting in spots and taking out knots. She started off with some neck work, then spent time all over, then finishing with my back. She didn't talk unless it was asking me to move. I was completely relaxed and would recommend her services. It was the best massage I ever had. While I was doing my massage my boyfriend tagged along for a mens pedicure I convinced him to book . He said it was the best foot treatment of his life. The woman doing it, Penny, really took her time and his feet looked like new when I saw them later in the day. He is not one to go for pedicures often but said he felt so comfortable he would go back frequently. The downstairs has a nice manicure and pedicure area. I plan to come back and get one sometime as well as another massage. I'm so glad I found this place. I highly recommend it to for salon and spa services or even to give someone an impressive gift certificate for the holidays, it would be a classy choice.

Lisa is super sweet and a great stylist! She cuts both my kids hair and does a perfect job. Best…read morething is she works super fast, which is crucial as anyone with toddlers/preschoolers knows! I've take my kids to barbers and Snip-Its and honestly they were all a major disappointment. Lisa actually listens to what you want and understands hair so the cuts are always perfect. TIP: She no longer accepts walk-ins and works by appointment only.

Lisa is professional and friendly...and she cuts both my son (5 years old) and daugher's (8 years…read moreold) hair better than anyone else....the kids like her and I like the price ($9/kid) and I like supporting a local business. Leave a msg on her VM, she calls back quickly!

I had such an amazing experience here. Keri did my hair and was super nice and absolutely amazing…read moreat giving me what I asked for. I went in unsure and anxious of what it was going to look like (I wanted a black to red ombre) and Keri went above and beyond to give me what I asked for while giving me suggestions and making me look the best that I could! Everyone at the salon is super friendly, caring, and always put their clients first. I got to meet Leida as well, and it was great to be able to meet her and get to talk to her as well. She was super nice and the atmosphere is all around amazing. She was very responsive when emailing and was very active to get me in as soon as possible. They offer free snacks and water/coffee/tea which is a bonus. During my experience they said nothing but nice things about the previous customers that were in the salon and Keri stayed late to make sure my hair was done and didnt rush it. Overall I am SUPER happy with my experience at Oro and will definitely be going back when I need another hair appointment.

Worst experience I ever had at a salon. Then to add insult to injury I sent an email to the owner…read moreto make them aware and they didn't even bother to reply. I was gettin hair and makeup for an event and not only did my hair come out terrible but my makeup was also terrible! I ended up with eyelash glue all over my face! I had to miss half of my event so I could go home and shower and pick chunks of glue off with tweezers. I really have never seen anything like it. As a side note the salon was dirty! I was the first person as they unlocked the door to let me in and there was hair still on the floor from the day before.

I started going here when my long term stylist moved to this salon. Recommend avoiding like the…read moreplague- they cycle through employees extremely frequently. Every time I went there, they had new people at the desk, as assistants, and no one stays long. Kenzie was great as was Brigitte- both gone. The owner is extremely difficult. There's an odd, kooky vibe. My stylist is great but I can't speak to others because no one stays long enough. Thank goodness my stylist moved to a new salon.

I don't know how to do my own make up to save my life, so I came here to get it done for my…read morecousin's wedding. The girl who did my makeup (I apologize, it was a while ago and I have forgotten your name!) was very nice and also was able to make me look the best that I could while still imitating the example that I wanted. She was able to make my features pop and minimize the ones I wanted to deemphasize, and I showed up at that wedding looking like a million bucks!

Best family haircuts around! Great prices, convenient…read morehours. Christene is a pleasure to deal with.

Great place and fabulous hair stylist. Cuts for men too. Lots of good vibes. Give it a try. You…read morewon't be disappointed!