After my loyalty there for almost 12 years, (I thought 15 but I was off by a couple of years), the owner dismissed me today as if none of that ever mattered. Literally hundreds of dollars spent there for over a decade, and I was blown off today. Because I had the audacity to try to call them, not once, but THREE different times, and they never answered the phone. Desperately trying to let them know that I was running 4 minutes late. Four. They refused to go beyond a five minute grace period. When this place changed to one location, off William Cannon, I was not the only one impacted. There were many of us who were loyal to the 47th St. location, but who kept coming down south, even though it's over a 40 minute drive, because we like the brand. It's this sort of customer loyalty that businesses should be grateful for! Instead? I got no phone call, no follow up email, no attempt to touch base with me to try to work this out, and come to a better understanding. Nothing. So thank you for using me for my money! Way to go. It's not about the money. It's not about not being allowed to be four minutes late. It's about being blown off, when local businesses tout building relationships" with clients. My going there for 12 years, was that not proving that I was loyal? Fuck You, Waxing Studio. Those of you who want to go there still, that's on you. Beware of being blown off, and treated like you are a cog in the machine, just like anybody else. It's that sort of corporate BS I was hoping to avoid in the first place. Period. read more

Always incredible service! The best place in South Austin for all waxing and skincare needs! Clean inviting studio and I have never had a bad service by any of the estheticians. read more

LESLIE IS ABSOLUTELY AAAMAZING!! I have a teenager daughter and she started this whole waxing journey not long ago. This journey can be painful and teens get anxious about it, but Leslie has been an absolute angel to my daughter. She's not only compassionate and sweet with her but also she is an exceptional professional. Her waxing skills and technique are fantastic! Also, the girl at the front desk (Redheaded suuuper sweet girl that I can't remember her name...I'm sorry :/ ) she is such a sweet and positive girl, every time we go she welcomes us with a big smile and a positive comment :) Thank you guys for making our experience a truly great one! read more

As a guy who needs waxing done on the regular, I have always appreciated how welcome they make me feel here. Like a lot of guys, I'd suspect, I was a bit embarrassed the first time I went in to try their services, but no more. Easy to schedule, affordable and super friendly staff. read more

I'm the kind of girl that hates extractions because they freaking hurt but after seeing what was in the vile that was once in my skin on my face, I'm like OMG these needed to come out they were soaking up my make up and making me ugly ugly ugly. Marisa told me to try it!! After I got my first waxing don't judge I am 50! The hydro facial hurt but nothing like the torture of an extraction. And the results omg!!! My face looks so good! Marisa told me this will help me have smoother skin and help the aging process,. I am coming once a month. She is amazing read more

The Waxing Studio - Zoom in for my gross extractions from the hydrofacil - Waxing Near Me - Austin, Texas

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I've been going to Erin for a couple of years now & she does an amazing job! She's created a comfortable space for me & I love our catch ups during sessions!! read more

If I was basing my review just on my last service, it would've been a one star. The three stars, is because my previous services had been fine. I scheduled myself for the exact same service that I have for multiple years. I've always told the waxer what I wanted, and what I didn't want, they never had any problems, and never charged me extra. I told my waxer that day the same thing, but she didn't respond, and did exactly what she thought was best. She didn't go down as far as I asked, she went in too far, and I ended up with a burn and an infection. When I called the office, no one answered, and the response I got was a text message. When I tried to respond to that text, found out, it was a no reply, Bot created text message. I won't be going back. read more

Tara S. is so quick and efficient when it comes to bikini/armpit/legs! it helps that I've been getting waxed for half a year so my hair pulls quick and I keep up with it. she's also a great at facials. read more

I hate writing negative reviews for local businesses, but my latest visit to The Waxing Studio was not good and the interaction with the staff was especially poor. I had visited this location a few times in the past and had decent, if not exceptional, experiences. My favorite waxing studio had not survived the pandemic downturn, so I've been on the hunt for a new one and found this place based on a Yelp search and the positive reviews. I had made an appointment for 1:30 PM yesterday. At around 10 AM I received the first of 3 calls and 2 voicemails from the business saying that there had been an opening earlier in the day and asking if I would I like to come in before my 1:30 PM. I couldn't answer the calls as I was in meetings all morning, and truth be told it felt a little weird to be call-bombed. However, as soon as I was free, I called the business back to say thanks for letting me know about the earlier openings, but I couldn't make it before my scheduled time as I had one more meeting to get through my work day. The front desk staff person was gruff and audibly annoyed once I said I couldn't come in before my scheduled time, which I took as a little weird (again) and slightly rude since I was calling back as a courtesy and had scheduled my 1:30 in advance. Plus, I'd seen the schedule online that day and there were several openings after my 1:30 slot. I should have taken the wide-open availability as not a good sign, maybe. Like they don't exactly have customers beating down the door. But I chalked it up to maybe folks being short-tempered and nervous before the impending ice storm coming later that night after the craziness of the icepocalypse shutdown last year. Still, it definitely made me a LITTLE nervous to head over to a place to have hot wax applied to my body by cranky staff, lol. Anyhow, as I pulled into a parking space in front of the building at exactly 5 past my appointment start time (roads were crazy because of all the HEB panic buying), my phone rang AGAIN and the staff person demanded to know my ETA ("um, 1 minute?") and informed me that they could only perform one service now. Ok, fine. Whatever. As I walked in the door, I asked the staff if they were worried about the coming ice storm and the aesthetician (who was waiting for me with arms crossed in the lobby) said no, but she needed to go pick up her kids. Which, I sympathize, but the whole experience gave me the distinct impression of my business being an annoyance to them. She said, "I can only do one service," which I told her I had heard. So I picked the cheapest one (which she seemed surprised by, but what do you expect? I don't exactly want to spend a lot of time with you in a enclosed room with hot wax, lol.) and got out of there ASAP. Crossing this business off my list! On to another! read more

Jodi and her crew are the go to people for my waxing needs. They welcome men and women at The Waxing Salon which is a change from other places in Austin. Whether it's a back wax or a Brazilian, they have not disappointed. Two thumbs up! read more

This is my go-to monthly eyebrow waxing place since I have moved to Austin. Eyebrows are what frames your face. I have seen people walking around with bad eyebrows all the time (think of sperm shaped eyebrows, wtf?). So, ladies and gentlemen, you are in luck, my go-to waxer is Jessica at this location and she can make your brows look good again. She does however work limited hours but she is worth it! I will note, I am an esthetician so I only get my eyebrows done here. They do offer other services like facials, eyebrow/eyelash tint (highly recommend for people), peels, etc. I have never gotten the other services since I can do them to myself. I am just not a great waxer. Be sure to sign up for their monthly emails as they will have waxing and other coupon offers. They have waxing packages they can allow people to save more on average per wax. You can also book your appointments online which is always nice. read more

Had a Brazilian with Erin and she is just wonderful!! Did such a good job, was painless and quick and she's so sweet. Will be back.

I'm so happy to have found this. I'm very concerned about my look, and I don't take chances. The Waxing Studio has earned my trust. I'm so happy to have found it! Jodi waxed my neck and shoulders. It looks fantastic. I'm ready for the pool or in a suit. No one likes a hairy neck. I highly recommend this place. Men! Really, this is a no brainer. Just do it! Woo!!!! read more

They were amazing! I moved from San Antonio to Austin, and I needed to find a place to get my eyebrows waxed. Debbie who was the aesthetician, was very courteous, and did a great job on my eyebrows. And the front desk staff was gracious and helpful! read more

Started getting Computer generated Spam calls from them. To remind me I haven't been there in over 3 months. Yeah, I can see that. Called to get removed, the girl wouldn't even take my information to enable that. I finally get her to take my information, then she said someone else, somewhere else would take care of it. Needless to say, I had little hope it would. Now, 2nd call, last week. 15 min after they closed shop. I call next day, repeat myself, she seems surprised I wasn't removed the 1 st time, was nicer than the other girl. Sorry to write this, but why would a local business think it's a good time to start Spam calling their customers? This is a bain on our society, yet they think it's new advertising ploy? No idea. Dont Spam call people, please. There's got to be a better idea than this. To top it all off, the call comes around dinner time, or when you just got off work, just like telemarketers. Yay! Just saw the owners response. So the emails I get with discounts aren't good enough? Also, telling me there's 1000's of customers doesn't actually make this better. read more

I've been going here for a year or so now and really appreciate the service. They're always on schedule and get you in and out quickly so you can get on with your day. Leslie is my go-to gal and she always does a great job with a friendly attitude. Great service, reasonable prices, and Covid safe. Highly recommend! read more

I love coming here, Alexis is AMAZING!! First off, I used to go to European Wax Center on Brodie, but man was I done with the little attitude I was getting from them. I mean, you're paying $20+ tip for brows, you want to at least feel welcome at a location, right? So I found The Waxing Studio and crossed my fingers as I booked an appointment. I randomly selected Alexis because I believe it was a Monday and that's when she's available. I'm so happy fate brought us together :) Alexis is just a wonderful person, you feel like you've known her forever, she's always got a smile and a friendly disposition. Beyond that, the girl can wax! My eyebrows are looking great, thanks to her. She even fixed an eyebrow horror story from another location as I was still searching for the perfect place (but that's another story, and another review). Also, it's very easy to book online. The front desk is also as friendly as can be, and the location is very cute and clean. Two tips: 1. Parking is slim, so give yourself a little extra time. Normally not a big deal, it's just that it's in a little strip mall area that's got great food and so it get's busy around lunch and dinner time. Also, if you like Pho, the place next door is awesome! 2. Bring cash for your tip if you can, otherwise they have to do another transaction on your card. Again, not a big deal, just a tip in case it's easier for you. Other than that, go see Alexis! Your brows will thank you :) read more

I've had my eyebrows waxed before but this was my first time getting a full leg and Brazilian wax. Jamie was fantastic. I was put at ease. The salon procedures were great and I felt comfortable the whole time. read more

This review is long overdue but I'm here to thank the waxing studio staff as a whole but especially Miss Jessica. As soon as I was becoming a regular my girl was due for her maternity leave. She was the one who gave me my very first full Brazilian wax. Although I was super nervous she was definitely more than able to make me comfortable and confident. Conversation was very genuine and she was very informative on the whole process, what products she was going to be using, what to expect in certain areas and just overall a sweet heart. I also loved the whole set up of the place from the waiting area to the rooms where y'all provide mirrors to observe the work being done. I recently moved to New Braunfels so unfortunately I won't be able to make regular trips out there however if I ever do find myself in the area I will be looking forward to coming here again. Thank you ladies read more

From the minute I walked in, I was greeted and welcomed into a friendly conversation with both workers. I continued my conversation with the esthetician during my waxing. And before I knew it, my waxing was done! I am currently 7 months pregnant and had a really pleasant experience. I will definitely return! read more

Every time I come here I am so happy with my brows! I like to keep mine on the thicker side and they always listen. I also love that I can book online last minute and typically find an opening same day. read more

Why is it that when I was on the quest for the best waxed eye brows in south Austin did the Waxing Studio not come into my life sooner? Or maybe I should say Marilyn? My eyebrows come out looking fab everytime and have vowed to never get my eyebrows waxed ever again by another nail salon unless I am seriously majorly desperate and strapped for cash. Yes it cost $15 to get your brows waxed which is roughly $3-5 bucks more then most places, but if you think about it, your eyebrows are like hangers for your face. Marilyn is very professional and always teaches me something new when I go in. Love the fresh smell of the candle in the lobby coupled with light bali music for a zen environment. And be mindful that this place runs by appointments only so add them as a contact in your phone like I did. Enjoy your smooth soft skin. read more

I have been going to Leslie C. on and off for years. I've been to many waxing studios in Austin and Leslie is full stop the best aesthetician I've ever been to. You are in and out of there so quick and she does an amazing job and you feel comfortable in her presence from moment 1. I drive across town to see her and won't use anyone else as long as she's practicing in Austin. read more

I had vowed never to return to The Waxing Studio ever again after I was burned while getting an eyebrow wax and went through excruciating pain because of an inexperienced and, as I found out later, brand new and soon fired aesthetician. Despite being hesitant, I wanted to give this place one more shot since their focus is solely 'waxing' and my eyebrow wax jobs at nail salons hadn't been pleasant and left me with pencil thin brows. I am so glad I came back. I walked in and was getting waxed within minutes. Melissa was wonderful. She was friendly, and took such good care of my skin. She informed me that she'd been waxing for years and I could tell. I had an entire face wax and it was painless and pleasant. Thank goodness for her because my brows have never looked better--they are full and gorgeous. I will definitely be back. PS: Can't beat the price for the quality. read more

Yes that's right people its as good as it gets for the Waxing Studio. I have been going here for a few years now and I am always impressed with the service and the quality of the work. Marilyn and Melissa are both amazing and are available to work around my schedule. I have never had a break out or bad waxing experience with either of them. I also love that I can call a few hours before and get in the same day! This is a must go to place for any waxing you may need. read more

If you want a clean, welcoming environment with friendly staff who are quick yet through with their job- go to The Waxing studio. From time to time we all get caught up in the 'I want the best deal/cheapest price' mode. I've strayed from The Waxing Studio by Groupon deals - and it never ended well. Save yourself the poorly done wax and dirty surroundings and just go here. Every one of my experiences here has been a good one. The staff are friendly and chat with you during the process to assist with the awkwardness of someone waxing you. They are very quick at their job and through. I rarely leave with having to tweeze any leftover strays and have little to no wax left on my skin when we are done. read more

I've been here a few times for eyebrow waxes, and they really do a fantastic job. It costs $18 for a brow wax, which is a little steep, but waxing definitely seems to be a service where you get what you pay for. I've seen two different aestheticians here, and they were both friendly and professional. They take their time with you to make sure you walk out looking great, and they never seem rushed. I've tried to get walk-in appointments here three times, and I've been successful twice. I've only scheduled an appointment once, but they took me on time. The ladies at the desk up front are friendly and helpful. I've never had a problem with parking, and have always been able to get a spot right up front. read more

I came here from recommendation from friends so I thought it would be a great fit for me. I had a facial and requested for a steam and clean and was up sold over the phone before walking into the studio. They wanted to give me a fall treatment and etc. I said I want you to take a look at my skin first before we decide anything. She pushed for the fall treatment again as it took longer and of course cost more. I indicated to her that I was in a wedding that weekend and wanted to ensure it would not dry my face out. She assured me it would help make my skin glow and it would be better than the steam and clean. I was more concern on making my face feel clean and remove the extractions. The fall facial was nice but of course my face dried out and felt like sandpaper for the wedding. Note to self: If they are up selling you before they even look at you, say no! I will never return to this place again. All they want is your money. read more

Been going here for almost two years. Love this place. Everyone is always super friendly and welcoming. The place is really clean and professional. I usually go with Wendy and love her. She's quick and really precise. I don't trust my brows with just anyone. So glad I've found her! If you're considering this place you will not be let down! Plus they have different locations around town. It's awesome all around. read more

The Waxing Studio is now the only place I'll go to for a wax because of the excellent service and environment. Ragan works the front desk and is super sweet. She greets you the moment you walk in and helps me find the perfect time that works best for my schedule. Katryna is amazing. She shaped my brows and I love them. Her other waxing services I've had done are very quick and not painful like you would think they'd be. I am very satisfied and will continue to go back. I have been to 3 of their locations at William Cannon, S. Lamar & Burnet. All three times I saw Ragan & Katyrna. The service continued to be superb and the buildings are clean and nice. Would highly recommend them. read more

In and out, was an overall wonderful experience. I understand why this place is so popular. Best eyebrow place ive been to in Texas. Will return again. read more

I went here again 2 weeks ago and had a much better experience. The receptionist was nice, she answered the phone right away to make my appointment, and my brows looked perfect afterward. read more

Are you looking for quick, painless and effective hair removal? Well, I have been meaning to write this review for a while now but it's time for credit where credit is due... Jodi and her staff are all incredibly efficient, professional and completely thorough in what they do. Sick of in-growns and breakage that mess up your sleek look? Look no more! Book with anyone and you will not be disappointed. I've been a client for over 2 years and would NOT consider going anywhere else! read more

Being relatively new to Austin I've had a hard time finding a place to get my eyebrows done. After being recommended to The Waxing Studio by a coworker I decided to try it, and it was awesome! Jessica did my eyebrows and she was great. The salon itself was really nice and clean...I'm typically picky when it comes to places like this but I was thoroughly impressed. I will definitely be going back! read more

I have been a client of the Waxing Studio for over 5 years now. Marilyn has always been the go-to girl for my brows. As a natural blonde who goes dark (yes, almost black) with my hair, the brows HAVE to match. Marilyn is always mindful of the shape and color that I prefer, which is why I would never think of going any other place for a wax. The rest of the staff is always extremely friendly. They are accommodating to scheduling changes and specific time frames (lunch breaks, outside of 9-5 hours, etc...). Reminder calls prior to your appointment are always appreciated, too! read more

After I moved to my new digs, I kept noticing this place on the drive home. I used to go to a nail salon to have my eyebrows done (gasp), and that is how my brows came to look like cousins, instead of sisters. So, after enough times of looking in the mirror and asking "why??", I called and booked an appointment. The receptionist was uber friendly, and penciled me in for an appointment within the hour. Fantastic. Upon arrival, I was warmly greeted and filled out the normal waiver at these type of establishments. I was taken back for waxing services within a few minutes, no long wait. The aesthetician did an amazing job. I was put at ease, and she made the experience as least painful as possible. so nice. I came out looking awesome I must say, and with matching eyebrows :) I've been back several times, and plan on keeping it that way. read more

Had my eyebrows waxed for the first time by Jessica Danielle today, and I'm very happy with how they came out. She was super quick and efficient, made friendly conversation, and left my brows full like I requested. I'll be returning here for sure. read more

I always receive great service here and the ladies are very friendly. It's been the place I go to since I moved to Austin almost 3 years ago! read more

These 5 stars are for Melissa. She is the fastest and most efficient brazilian waxer I've ever been to. She also makes PERFECT straight lines on a martini or landing strip shape! She is great to talk to and has a calm, relaxed vibe. The reception area is pleasant with magazines to read and the rooms are nicely lit and relaxing. read more

jodi is amazing! she even lets me go without a wax to help my eyebrows grow fuller. i'm so glad i found the waxing studio, it's affordable and easy to schedule online. makes me face look so much better! read more