Leah was amazing. It was my first time with the waxing specific areas and Leah was comforting and eased my nervousness. The space was clean and inviting. read more

Worst service experience ever. I walked in five minutes after my schedule time after letting them know, I was running a few minutes late and they canceled my appointment and charged me for the service. I will never book with wax pot again...10 minutes late policy, I can understand but 5 minute is absolutely ridiculous! read more

I've been coming here for a little over year and have never had any issues until yesterday. I always ask for just a clean up because I like my brows to be full. Unfortunately yesterday Allison waxed way too much from my eye brows - they are so thin compared to what I'm used to and I'm so unhappy about it. Just a warning for anyone who has full eye brows and wants to keep them full - I would recommend maybe trying someone else for this service. Also, when I brought it to the person at the front desk, they didn't apologize, they said, "yeah it happens" as if maybe this is a consistent thing? Not sure, but will probably try another waxxpot since I bought credits ahead of time : /. read more

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Faith did a great job. I thoroughly appreciated the soft music, on time appointment, and easy booking process. Faith paid attention to detail, was communicative on process and after care. New to the area so finding a new provider is always stressful, will use Faith from here on out! read more

Faith is friendly & does an amazing eyebrow wax! Would highly recommend. Great vibe as well.

Check-in was easy, appt availability was great and My wax technician was very sweet , so I'm giving the experience two stars instead of one. I got a Brazilian, and she was unfortunately not careful at all on applying the wax only on the external skin where the hair grows. The inside of my tissue is burned :( read more

Faith is my go-to at Waxxpot! Super friendly, professional, punctual and always does a beautiful job!

I have never been to a salon that was so cold and sterile, but for my first visit here, I would rather give them another try when things are back to normal. The waiting area was comprised of two low steel benches that were very uncomfortable and the when I went into the room for my wax, there was no sheet just the vinyl bed. I do not know if the a/c was on low or if it was due to the fact that I was lying on vinyl but I was sweating more than normal and it was unpleasant. I also did not like that Tiffaney was not provided with a magnifying lamp. If you are going to run a salon that deals with hair removal, a lamp is a necessity to ensure even the finest of hairs are removed; it should not be up to the client to analyze every spot missed. Tiffaney was great and both she and the receptionist were very nice. read more

I've been coming to waxxpot for about a year now. Amy has been so wonderful and always goes above and beyond to remove hair. I'm so sad to see her leave but nothing in life is permanent!! read more

My second time at Waxxpot, and Iove it! Friendly, and professional staff, with a charming and welcoming ambience to this place. Both times, Devon did the Brazilian wax that I requested, and both times she was caring, efficient and had me in and out of there in no time. It's in a great location, as I don't have to drive too far, and sit in crazy traffic for too long. Five stars! Highly recommended. read more

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Called and scheduled a wax and was told I had to fill out the consent form when I arrive. As I was handing the consent form back to her, she said that she'll have to reschedule me for a later time since we're a few mins into my time slot. I responded that I have somewhere to be and can't do it today and she said she'd have to charge me a last min cancellation fee. WHAT? Overall the receptionist's attitude was awful. I won't be coming back ever and do not recommend this place at all. read more

I came here today after my lady convinced me to get my back waxed. I'm always getting mistaken for a Yeti. Hikers on the green belt are always throwing rocks at me and taking pictures while saying "quick, take a picture. It's BigFoot". After being attacked three times last week, enough was enough. They need to offer a nitrous oxide option. This was the most pain I've ever been in, and I paid someone to do this to me. This is America; anything is possible if you pay someone enough money. read more

Melissa was phenomenal, so professional and educated me on my services while being friendly and polite. 10/10 recommend!

I love Waxxpot! Specifically Allison! I've been going to her for years and can't believe I haven't written her a yelp review yet. She's seriously the best! She always pre-books my appointments and takes excellent care of my service. She's always on time and efficient. The establishment is clean, and the front desk staff is friendly too! Thanks, Allison + Waxxpot! xx read more

Let me start by saying that I am an esthetician that works at a high volume wax center myself so I know a thing or two about a brazilian wax-that being said, Madison blew my mind! I left waxxpot and called three other people to say that was the best wax of my life. I routinely wax myself using hard wax but every few months I get a soft wax brazilian- Madison just changed that. I prebooked with her when I left and fully intend to keep coming back. The service was nearly painless, there was minimal (if any) irritation/redness and I was in and out fairly quickly. The entire experience was enjoyable which says alot as this is a service I know most women dread. Great Job Ladies!! I am so pleased to have come in today!! read more

I love Waxxpot! I have gotten my eyebrows and lip done there a couple of times now and each time I leave satisfied and IN LOVE the work they do. So many times in the past have I been scarred by the experience, not listened to, or left with bad rashes and acne breakouts following my waxing. When I go in to Waxxpot, they are always clean and I feel like my opinions/thoughts are actually heard by someone that cares and wants to give me a great experience. The staff here are also super knowledgeable about after care and tell me how to avoid subsequent breakouts or skin flares. Will be an ongoing customer for sure! read more

Everyone was nice but here are the cons: I've gotten many Brazilians before and this was by far the most painful one, I even bled. There's also no sort of comforting "vibe" I felt like I was in a science lab or something. The bed is covered with a plastic like material which is uncomfortable & made me sweat. When you undress you're not given a little towel or something for privacy/comfort. read more

ALETRA IS MY HERO--so nice and and friendly and didn't make me hate my life during my Brazilian. European wax center is cancelled, out with the old and in with the new read more

Good place for an eyebrow wax. Quick in and our service. Clean space every single time I go!

I am very pleased with my experience at the Waxspot!! Mikayla did amazing with my wax and was really great assuring me throughout the whole process, as this was my first professional wax. Very nice and clean establishment and great staff! Best place to get ready for this spring break :) read more

Allison is so friendly and really puts you at ease. She is quick and has great hands for the task at hand!

I got my full arms waxed a week ago, and I am someone that has been waxing my whole life. The overall place was nice and employees seemed like they knew what they were doing. I hadn't had soft wax in a long time and I assumed the discomfort during the appointment and the post-wax redness and mild swelling would go away. I was wrong, I may have permanent scarring and this is likely the worst it's ever been and I've been waxed at discount places. I don't even have sensitive skin, see the attached picture. I would not recommend this place. read more

Waxxpot Austin South - Upper arm 1 week post wax :( - Waxing Near Me - Austin, Texas

Today I received a Brazilian service from Waxxpot Austin. After reading a few misleading reviews I was a little skeptical. However, my experience was awesome! The front desk staff was welcoming and the facility was very nice and well kept. Carmen provided my waxing service and she was amazing! Quick, efficient, and very friendly. I am so pleased with my service and hope to return again soon. I hope this helps those of you that may be unsure about giving it a try. I encourage you do so (a plus-first service* is free)! read more

Most painless wax i've ever had, allie was great. They do use soft wax which worked fine for my hair. I do recommend and will be back soon! read more

I've had a few waxes at European Wax Center, but decided to try Waxxpot as they were running free waxes. I upgraded to the Brazilian for $14. First I'd like to speak on the good. The staff was so very kind. The spa was very clean and efficient. However, a lot of hair remained after paining through the wax. I was told it was because I hadn't gotten waxed in a while, but this was never an issue at European. Also, it's been ~30 hours and my skin is still extremely sensitive to the touch. They use a soft wax unlike European who uses a hard wax. Honestly not sure what the differences are, but can vouch: hard wax hurts less and the post-wax recovery is very quick. All in all, maybe less sensitive areas are fine. However, I'll stick with European Wax Center down there. Not worth it. read more

I usually don't do waxes because they're so expensive, but I got the student discount package and it was pretty affordable. I was super impressed by the customer service as well! Everyone was so kind and positive, and the staff made it a comfortable experience. I had to reschedule one of my appointments, and the employee helping me was so understanding and kind. I'll definitely be back here!!! read more

Carmen was amazing and made me feel comfortable during my first Brazilian. Already booked my next appointment read more

Waxxpot Austin South - Waxing Near Me - Austin, Texas

Allison is awesome! She has been doing my Brazilian waxes for about 6 months now. Brittany works the front desk and is so helpful and accommodating! I was a EWC customer for years. This location is very clean and follows covid regulations. Go ahead and get a wax pass to save some money. They also offer student discounts! read more

This was my first visit back to a salon since March 2020 and they could not have made my experience any easier! Allie was a pleasure and made me very comfortable. Everything felt very clean and the processes followed made me feel very safe. My brows look great (and it's been a long time!). Thank you! read more

I went to Waxxpot Austin South for waxing services. Everyone was so friendly and helpful. I felt extremely comfortable and at ease doing something I had never done before. These folks are fantastic with customer service. I look forward to being a regular client. Thanks Allison! read more

Been here twice now and they are great! Brow wax and tint was amazing. Very careful and take their time.

I recently made the switch from EWC to Waxxpot and I have no regrets. Elletra made the experience very comfortable and explained what she was doing and the aftercare very thoroughly. read more

I had a great experience here. First of all, Madison at the front desk was very friendly and informative, and really put me at ease! Electra did my Brazilian and it was super quick and way less painless than most of my waxes in the past. Overall wonderful experience. Thank you Madison and Electra! read more

I've been seeing Devon for the last 7 months and every single Brazilian I've gotten has been AMAZING. Barely any pain and she gets every single hair every time. I have nothing but positive things to say about her! read more

Never ever like writing poor reviews but I feel the need to on this one. My sessions that I had with Devon (brows, lip, bikini) were perfect! She's super conversational and caring, and knows what she's doing. The front desk ladies were nothing but kind to me. My issue lies with the other waxers though. Devon nailed it every time, but any time I had to go to someone else, it ended horribly. Not going to name names for the sake of preserving their privacy, but I have never felt so disappointed and not taken care of. One of the girls completely disregarded my health, and didn't use any cleaning or oils at all. Just plain wax. I have sensitive skin, and I was not ok with that. She also felt the need to educate me in not the kindest manner about what exactly a bikini wax was (I've been getting these since I was 12 for competitive swimming-I think I have some knowledge on the subject). Returning home, I saw she had also waxed a portion of my eyebrow off, and also did a horrible job on the bikini wax. There was leftover hair, which I then had to take care of. I tried to push past that one bad experience, but unfortunately, this one pushed me out that door completely. I had to rebook my appointment because Devon wasn't available, and I ended up with a lady who was highly recommended. She was very nice for the first portion, explaining what she was doing and asking how I wanted everything to be. But halfway through I felt my skin start to burn, and turns out my skin had been pulled. I stop taking my acne medication for 3-4 days prior to a wax, as my skin has pulled before, but this lady insisted that wasn't smart and I needed to wait a week. I can't go off my meds for a week, and my skin hadn't pulled anytime I did the 3-4 method. She asked if I wanted to continue the session, which I did as I just wanted to get it over with, but the manager deemed it unsafe to do so. I completely understand safety precautions, but I was incredibly upset. I was already in pain, got talked down to, and my session was basically cancelled. At the front desk, all they did was hand me some vacatracin, say they'd follow up (they haven't!) and see how I was doing/rebook the rest of my appointment. The girl had the nerve to see me crying and in pain and ask if I wanted to sign up for the package and/or tip my waxxer. I declined all of that. I really mean no ill will to the place or the workers, but that is not how you treat a client. I will not be returning, and hope they can improve. read more

Sharon took care of my waxing needs! She was so personable and explained several things! When you first walk in everything was sooo clean & simple with a touch of class. The girls at the desk were so nice and happy! This made the experience so much better! Lately most business I go in the first person I speak to is unhappy. Not these girls they were happy and that made my whole experience happy! They made me feel safe in this crazy time of COVID-19. I walked out feeing amazing! Thanks y'all! read more

Was desperate to find a good brow bar in Austin... finally found it!! Allison was wonderful. She mapped my brows which lets you see what they are going to take off and how they will shape your brows. Your first visit you get $25 dollars off, which makes me want to go back! read more

This was my first and last time at WaxxPot. To start off with the appointment seemed rushed and toward the end the wax specialist confirmed she is running behind. She left the wax strips and stick which had wax on them on bed which got stuck to my pants. I had to bring it to her notice and then she applied some oil, which didn't help. I have wax on my car seat now. I had to stop mid-way and pick new pants from target to not ruin the car seat any further. Still it has black sticky stains right now. Also, after the service is done, do you not wipe down with a cloth or lotion. There were small spots where she didn't get the wax off. This has by far been my most disappointing waxing experience ever. read more

The space is nice and the staff is too but it's super hot in here. I felt uncomfortable bc I was hot and sweating and that obviously doesn't pair well with waxing. They also put you on a piece of plastic and I was just like sweating on top of it. Also, I feel that she didn't get all of the hair off completely and I've been waxing consistently so that was a bummer as well. I got an intro special but for full price in the future I most likely won't be coming back here read more

This place is lovely! Very clean and welcoming. The esthetician I had was friendly and accommodating. So glad to have them in the neighborhood. read more